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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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North Carolina
2 reviews
19 helpful votes
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This ring was so pretty in the pictures, but i just felt like the gems didn't sparkle and the metal didn't look as good as I thought it would. I'm used to JTV quality, which is much higher IMO. If this has been half the price I might have kept it. The return process is just ridiculous. I called the toll-free number and discovered i had to chat someone online instead (i don't know what someone would do if they didn't have a computer). So i chatted service and she said i had to send a picture with the tag still on, so i did. Then she gave me the address to send it back after several other questions (such as, you're only returning one ring? That was all i had ordered.) So after I send this in the mail i have to send them the tracking number. Basically they treat you like a criminal for wanting to return something. Beware that you can't take the tags off, and you have to send it back with all the packaging, etc. Just go to JTV, you can wear the ring for 30 days and return it with no hassle if you decide you want to return or exchange it.

Date of experience: April 6, 2018
Jeulia J. — Jeulia Rep
over a year old

Thank you for taking the time to communicate to us why our product & service did not meet your expectations, Sue. We strive to provide top quality products to our customers, and it's unfortunate for us to hear that our product was not to your complete satisfaction. Your feedback has been escalated to our branch concerned and I assure you that we will make improvements to our products step by step. We have every desire to address your needs and make you feel convenient with your return/exchange. However, we currently need to deal with each customer's return/exchange request according to our policy(www.jeulia.com/30-day-return-policy.html), and I will make sure you are the first to know if there is anything change about our policy. Please reach out to our customer satisfaction team at service@jeulia.com if this issue regarding your order has not been fully addressed and they will be your best resource for a good assistance. Thanks.

Texas
1 review
0 helpful votes
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She said yes
April 7, 2018

The rins came very quickly and they looked a whole lot better in person than on the picture. Loved them and so did she

Date of experience: April 6, 2018
Texas
1 review
1 helpful vote
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They have beautiful rings at good price and they' are honest I have had mine for over a year now and it's still as beautiful as the day I received it.

Date of experience: April 5, 2018
New Hampshire
1 review
0 helpful votes
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Never having expensive taste I knew I didn't want a piece of jewelry that costs hundreds even thousands of dollars. I could never justify spending that kind of money on just an object. I also knew I didn't want diamonds as I do not support that industry. With that said, I also didn't want some cheaply made ring to be the symbol of the commitment my significant other and I are making. Insert Jeulia here!

My (now) fiance ordered a wedding set from Jeulia in a 8.5 ring size and with an engraving. Come time for the proposal we found that the ring was a size and a half too big. I tried buying the plastic size adjusters for rings but they were uncomfortable and got dirty quickly. After much consideration I asked my fiance if we could make an exchange for a smaller, correct size. Jeuila was quick to respond to my fiance's request and we immediately sent the ring set back. The ring set had to be inspected before an exchange could be made which didn't take much time at all. We were able to make the exchange with the cost of engraving the new ring and cost of shipping. I believe the entire process took around 2 weeks which seemed reasonable.

Since getting the new ring I have worn it in the shower, I wash my hands a lot throughout the day, and I use lotion multiples times a day- among other things. None of my daily activities have tarnished or affected the ring in any way and my finger has not once turned green. The quality of the ring is outstanding, specially for the price, and it sparkles just as bright as when I opened the ring box. Friends and family alike all think my fiance spent A TON on this ring as its quality is, as stated above, outstanding.

Jeulia has a customer for life as far as I'm concerned. Great affordable, sustainable, and humane products.

Date of experience: April 4, 2018
Germany
3 reviews
0 helpful votes
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Beautiful!
April 3, 2018

I have 2 rings now! They are gorgeous! Great price! I know I will continue to purchase from Jeulia!

Date of experience: April 3, 2018
Puerto Rico
1 review
0 helpful votes
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In love with it
April 3, 2018

The staff support was very good always in contact the ring is amazing great value, will buy our wedding rings from here as well i will highly recomended

Date of experience: April 3, 2018
Missouri
1 review
0 helpful votes
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Stunning quality
March 31, 2018

This ring is the real deal. You cannot tell the difference between a ring that was thousands of dollars and this little stunner. So sparkly, but above and beyond that it is heavy and quality made. Very happy with my purchase and will be ordering more in the near future. Jeulia really messed up my future... I was going to rule the world and then i saw something sparkly! Lol

Date of experience: March 31, 2018
Texas
1 review
0 helpful votes
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Anniversary Ring
March 29, 2018

Simply Beautiful! Perfect ring for our 25th vow renewal. I would definitely buy from them again. Thank you so much.

Date of experience: March 29, 2018
Pennsylvania
1 review
2 helpful votes
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I get so many compliments on the ring I received from Jeulia! It is perfect for all outfits and it sparkles so beautifully!

Date of experience: March 27, 2018
Texas
1 review
0 helpful votes
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Gorgeous
March 27, 2018

I am in love with my amazing ring. I had it custom made, and is purely magnificent. The peridot is so unique and the combination i requested for my ring makes it superb. The ladies that answer all my questions deserve a raise, they have been patient, kind, caring and urgent in response. The ring arrived so so fast. I wish I can add a picture for all to marvel at my ring... thank you and ABSOLUTELY YES if you want anything from this vendor. I LOVE MY RING.

Date of experience: March 27, 2018
Oklahoma
1 review
0 helpful votes
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So far I have had my ring a month in half it's beautiful I have had no problems with my ring I wear it daily. The shipping was also super fast and the packaging was nice.

Date of experience: March 24, 2018
Canada
2 reviews
0 helpful votes
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Beautiful Rings
March 25, 2018

I absolutely love my Jeulia Rings They are beautiful and look amazing on my hand I get lots of compliments.

Date of experience: March 24, 2018
Philippines
1 review
0 helpful votes
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Amazing
March 25, 2018

Just received my ring, it's beyond amazing, the stone is sparkling and the size fits perfectly, LOVE IT!

Date of experience: March 24, 2018
Pennsylvania
1 review
0 helpful votes
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Amazing quality
March 25, 2018

I bought a wedding set last week and it was absolutely beautiful! Ive been married for almost 25 years! I just wanted something a little different. I was surprised at the quality it is just stunning, a lot of sparkle! Quick shipping too!

Date of experience: March 24, 2018
Canada
1 review
0 helpful votes
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Exquisite
March 25, 2018

As soon as I saw this ring I feel in love with it. The pics dont do it justice. I will definitely be ordering more

Date of experience: March 24, 2018
California
1 review
0 helpful votes
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Better than expected
March 24, 2018

I normally do not pay attention to adds for jewelry. But this ring caught my attention. A beautiful design of a ribbon bow in a ring. I bought it! It is Devine! So happy with my purchase. Im sure it wont be my last!

Date of experience: March 23, 2018
Texas
1 review
0 helpful votes
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Beautiful
March 24, 2018

The ring is amazingly beautiful. I'm so I love with it. I'm tempted to get the pink one as well gorgeous!

Date of experience: March 23, 2018
West Virginia
1 review
0 helpful votes
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Fantastic
March 24, 2018

I love my ring beyond words. So beautiful, fast shipping and beautiful quality. I have gotten more compliments on this ring then any of my other jewelry. Highly recommended

Date of experience: March 23, 2018
Mississippi
1 review
0 helpful votes
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HAPPY
March 22, 2018

I really love my ring! More importantly this Seller is really very professional and very helpful! My ring didnt arrive and this wonderful seller saw to it that I got my purchase!

Date of experience: March 21, 2018
Jamaica
1 review
0 helpful votes
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Exquisite
March 22, 2018

Could not have asked for a more beautiful piece of jewelry to compliment me. My wedding band set looked stunning on the site but it was even more beautiful in person. Thank you Jeulia Jewelry.

Date of experience: March 21, 2018

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572