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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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This ring was so pretty in the pictures, but i just felt like the gems didn't sparkle and the metal didn't look as good as I thought it would. I'm used to JTV quality, which is much higher IMO. If this has been half the price I might have kept it. The return process is just ridiculous. I called the toll-free number and discovered i had to chat someone online instead (i don't know what someone would do if they didn't have a computer). So i chatted service and she said i had to send a picture with the tag still on, so i did. Then she gave me the address to send it back after several other questions (such as, you're only returning one ring? That was all i had ordered.) So after I send this in the mail i have to send them the tracking number. Basically they treat you like a criminal for wanting to return something. Beware that you can't take the tags off, and you have to send it back with all the packaging, etc. Just go to JTV, you can wear the ring for 30 days and return it with no hassle if you decide you want to return or exchange it.
The rins came very quickly and they looked a whole lot better in person than on the picture. Loved them and so did she
They have beautiful rings at good price and they' are honest I have had mine for over a year now and it's still as beautiful as the day I received it.
Never having expensive taste I knew I didn't want a piece of jewelry that costs hundreds even thousands of dollars. I could never justify spending that kind of money on just an object. I also knew I didn't want diamonds as I do not support that industry. With that said, I also didn't want some cheaply made ring to be the symbol of the commitment my significant other and I are making. Insert Jeulia here!
My (now) fiance ordered a wedding set from Jeulia in a 8.5 ring size and with an engraving. Come time for the proposal we found that the ring was a size and a half too big. I tried buying the plastic size adjusters for rings but they were uncomfortable and got dirty quickly. After much consideration I asked my fiance if we could make an exchange for a smaller, correct size. Jeuila was quick to respond to my fiance's request and we immediately sent the ring set back. The ring set had to be inspected before an exchange could be made which didn't take much time at all. We were able to make the exchange with the cost of engraving the new ring and cost of shipping. I believe the entire process took around 2 weeks which seemed reasonable.
Since getting the new ring I have worn it in the shower, I wash my hands a lot throughout the day, and I use lotion multiples times a day- among other things. None of my daily activities have tarnished or affected the ring in any way and my finger has not once turned green. The quality of the ring is outstanding, specially for the price, and it sparkles just as bright as when I opened the ring box. Friends and family alike all think my fiance spent A TON on this ring as its quality is, as stated above, outstanding.
Jeulia has a customer for life as far as I'm concerned. Great affordable, sustainable, and humane products.
I have 2 rings now! They are gorgeous! Great price! I know I will continue to purchase from Jeulia!
The staff support was very good always in contact the ring is amazing great value, will buy our wedding rings from here as well i will highly recomended
This ring is the real deal. You cannot tell the difference between a ring that was thousands of dollars and this little stunner. So sparkly, but above and beyond that it is heavy and quality made. Very happy with my purchase and will be ordering more in the near future. Jeulia really messed up my future... I was going to rule the world and then i saw something sparkly! Lol
Simply Beautiful! Perfect ring for our 25th vow renewal. I would definitely buy from them again. Thank you so much.
I get so many compliments on the ring I received from Jeulia! It is perfect for all outfits and it sparkles so beautifully!
I am in love with my amazing ring. I had it custom made, and is purely magnificent. The peridot is so unique and the combination i requested for my ring makes it superb. The ladies that answer all my questions deserve a raise, they have been patient, kind, caring and urgent in response. The ring arrived so so fast. I wish I can add a picture for all to marvel at my ring... thank you and ABSOLUTELY YES if you want anything from this vendor. I LOVE MY RING.
So far I have had my ring a month in half it's beautiful I have had no problems with my ring I wear it daily. The shipping was also super fast and the packaging was nice.
I absolutely love my Jeulia Rings They are beautiful and look amazing on my hand I get lots of compliments.
I bought a wedding set last week and it was absolutely beautiful! Ive been married for almost 25 years! I just wanted something a little different. I was surprised at the quality it is just stunning, a lot of sparkle! Quick shipping too!
I normally do not pay attention to adds for jewelry. But this ring caught my attention. A beautiful design of a ribbon bow in a ring. I bought it! It is Devine! So happy with my purchase. Im sure it wont be my last!
I love my ring beyond words. So beautiful, fast shipping and beautiful quality. I have gotten more compliments on this ring then any of my other jewelry. Highly recommended
I really love my ring! More importantly this Seller is really very professional and very helpful! My ring didnt arrive and this wonderful seller saw to it that I got my purchase!
Could not have asked for a more beautiful piece of jewelry to compliment me. My wedding band set looked stunning on the site but it was even more beautiful in person. Thank you Jeulia Jewelry.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Thank you for taking the time to communicate to us why our product & service did not meet your expectations, Sue. We strive to provide top quality products to our customers, and it's unfortunate for us to hear that our product was not to your complete satisfaction. Your feedback has been escalated to our branch concerned and I assure you that we will make improvements to our products step by step. We have every desire to address your needs and make you feel convenient with your return/exchange. However, we currently need to deal with each customer's return/exchange request according to our policy(www.jeulia.com/30-day-return-policy.html), and I will make sure you are the first to know if there is anything change about our policy. Please reach out to our customer satisfaction team at service@jeulia.com if this issue regarding your order has not been fully addressed and they will be your best resource for a good assistance. Thanks.