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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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My wife loved the ring! The packaging was very elegant and well put-together which made the presentation all that more special!
I had a hassle free experience with Jeulia. Will definitely purchase again. Jewellery is amazing. There's so much choice.
Material was not gold or silver and tarnished before the item was worn. Stones were cloudy. Received wrong size. Contacted them one day after receiving the item they refused to refund even after pictures of the item with tags still in place were sent to them. Left stuck with a cloudy ring that doesn't fit and out of 166.00 DO NOT ORDER FROM JULIA JEWELRY!
Very comfortable to wear 24/7. Its so sparkly and eye catching that women come across a room to get a closer look and always compliment me on it. I get many many compliments on my ring, peoples eyes pop when they see it. Very stunning!
I just love the set! It is so beautiful and fits perfectly! You wont be sorry with this gorgeous set! I wear it every day and its comfortable and looks beautiful on my hand.
I had written a review regarding a ring that I bought & the stone turned foggy after two months. Before the stone turned a foggy I had already ordered another ring. I called the company about the stone that had turned foggy and they said I could replace it but I would have to pay for shipping the ring back and for them to ship me the ring that I chose. I received the ring today And I do not like it. It looks fake. So I called and asked if I could please exchange this ring and they said no. So I have spent $316.00 on two rings not including the shipping which was $15.00 to ship back to them & the $6.00 for them to ship me the replacement ring. So I spent $337 and I think what I could have bought at Jareds for that amount of money! I just wanted to post this because this was my experience with this company. So I would just like people to please be aware of what you might be receiving from them.
We regret any inconvenience you have encountered with your ring, Joan. Please kindly know that we have a high standard of quality certifying for all our rings and they need to pass the strict quality inspection before shipping. Our rings are for daily wear and they will retain their beauty for decades to come as long as customers take proper care of them. May I know have you tried cleaning your ring? If not, you might refer to the 'keep it clean" tips via this link: www.jeulia.com/how-to-care-rings.html to bring back its shine. If this doesn't work, you can reach out to our customer satisfaction team for further assistance. Thanks.
I absolutely love my ring! It's exactly as shown & described. It fits perfectly & I am very pleased with my ring from the customer service to tracking! Shipping was exactly a week! Definitely a pleased customer!
I purchased a ring and I absolutely love it I will Be definitely purchasing again and you should too I guarantee youll love there jewelry just as much as I do!
This ring is a stunner! So many compliments! Intense sparkle, my husband and I are truly impressed. This is my fourth piece from Jeulia and will purchase again soon! So in love with this ring!
I've ordered twice (so far) from Jeulia... and absolutely LOVE what I have! My rings look as good today as the day I got them. Looking forward to being able to order again...
Jeulia has excellent customer service. There's no way I would go with another company after having multiple great experiences with them. I love my ring and when my husband and I decide to upgrade, I'm going to choose them again.
My order came quick and easy. Very beautiful just what I ordered and it fit.im very happy I've gotten a lot of compliments. Karen cronin
I have #JEWE0004, the Vintage Princess Cut sterling silver ring. I wear it on my middle finger as a cocktail ring but I wear it all the time. Lots of compliments! It's just the right size to be believable!
I am so pleased with the ring I purchased last year- the quality is outstanding. I wear it 24/7 and never a problem with the stones falling out as with other jewelry I have purchased. Great value as well! Would highly recommend!
I got so many compliments on both rings i bought. I have the 3 diamond ring and an emerald ring. I highly recommend Juelia.
My rings are beautiful Will definitely be ordering other jewelry from Jeulia.the price is awesome good quality. The wait time is good. There staff is awesome to chat with and they respond quickly.
The rings are pretty. But one I receive had a flaw... And they say I have to pay to ship it back. And exchange it.
Based on reviews I have seen and a case at BBB I question whether the stones are real white sapphires.
My mom ordered a ring that was supposed to be real pearl. And the coating came off... looks like a plastic ball that was painted.
After raising hell about their customer service, They offered a $10 credit on my next purchase. Lol. I won't be buying from them again.
I paid $89 for the ring. And I have to pay another $15 to return/exchange it.
TERRIBLE COMPANY. TERRIBLE CUSTOMER SERVICE.
DO NOT BUY FROM THEM!
Thank you for going out of your way to communicate about the problem that you've had with us, Catherine. I apologize if our products did not meet your expectations, and appreciate you taking time to share your concerns. We are endeavoring to provide top quality products to our customers and it is unfortunate for us to learn that our products were not to your satisfaction. Please know that the stone type we use is Jeulia® Stone which was developed to be more durable with better optical characteristics than of a diamond, and you may get more information about our stones at www.jeulia.com/stone-we-use.html. Returns and exchanges are permitted within 30 days of delivery, and please understand that customers need to shoulder the return shipping fee according to our return policy(www.jeulia.com/30-day-return-policy.html). We have passed along your feedback to our related branch and we will keep revising our return policy step by step to make customers feel convenient with their return. If you need further assistance on this issue, please reach out to our service team at service@jeulia.com or call us at 1-888-219-8158 6:00 AM - 6:00 PM Monday - Sunday (PST/PDT). Thanks.
I bought the ring on line and within 5 days I got the ring and couldnt be happier with it, I gave them 5 stars and will do more business with them!
I love my 3 pice set from Jeulia! It looks real and doesnt turn your finger green. Its priced right and Im very happy, made lots of co-workers jealous!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to communicate to us why our product did not meet your expectations, Kimberly. We have every desire to address this issue for you as quickly as possible. Please be advised that the metal we use for making most of our rings are solid 925 sterling silver. Silver can blacken when it is exposed to chemicals in hand creams, lotions, hair products, and colognes. Natural body cycles, which can raise the acid content in the skin, will sometimes cause temporary blackening. To make customers feel comfortable and confident when shopping at Jeulia, we do provide a 30-day return/exchange policy. However, we are unable to accept your return/exchange request under some conditions, and please check the details at www.jeulia.com/30-day-return-policy.html. We are willing to help you make an exchange for another ring to your liking on our website, and if you need further assistance from our customer satisfaction team, please reach out to us at service@jeulia.com at any time. Thanks.