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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Their jewelry is high quality and beautiful. They did not disappoint. I will order from them for sure anytime soon.
My husband got my wedding set there and i absolutely love it. I get so many compliments on it. The saying you need a real diamond to be happy is a joke. Why spend so much money when you can get the same gorgeous ring at the fraction of the cost
My ring us beautiful never seen anyrhing like ir. The sparkle is everything. I get so many complements on my ring its crazy. I can't wait until i but some more jewelry very soon. Im
I have purchased several rings form Jeulia and everyone is beautiful. They look very real and I get compliments all the time.
I wouldn't know at this point. I helped my son order a ring still never received it. Call get different dates when it will be here. When trying to track it still in the same spot as of May 8th. Not sure if it will ever come.
My husband is giving this to me in Paris next week on a dinner cruise. He showed it to me. It is gorgeous!
I would like give complinents to Jeulias jewelry as beautiful, gorgeous! High quality and great customer service. Thank you again,
Jasminka Trobradovic
Customer service is wonderful and are quick to respond back to every question. The quality of the products are fantastic i love the ring i bought for my fiance and she loves it too. I will shop more with them.
I purchased to gold platted rings. When I got them, one was too big and they looked really yellow, fake yellow. So I contact them to exchange for silver and resize.
We have 30 days to do each. So first she tells me that I have to pay for shipping back and forth, great so more money, then oh all of a sudden the same ring cost more now so I would have to pay more for the rings, then here came another charge to "customize" the ring to silver.
So then I requested a return. She asked "why don't you just exchange for another ring?" I mean wasn't that what we were doing in the first place? So I sent her a link for the one in silver. Again it costs more, literally identical. So an hour passes by of going back and forth with this lady. To where I lose my mind and tell her I just want a damn refund and they can take their rings back.
She tells me that I need to take a pic of the rings and they have to have the tags on them. I was pissed at that point, I have had the rings for a week and the first thing I did when I got the rings was throw the tags away. And they cant even be worn to return them.
I never got an exchange nor the refund. I am extremely dissatisfied and never had crappy service like this from any fake jewelry company.
We regret to hear your unhappy experience, and we assure you that we are anxious to retain you as a satisfied customer, BarbaraJean. To make customers feel comfortable and confident when shopping at Jeulia, we do provide a 30-day return/exchange policy. However, as our return policy, we cannot accept the return of products with tags that have been removed, once the tags are removed the products can no longer be considered as “new”. We also sent you a paper included in the package, which says "Read before removing jewelry size tag. Items cannot be returned if the jewelry tag is removed. So please carefully check the ring and make sure it fits properly before removing the tag". While we can't accept your return, we still want to do everything possible to make sure you’re happy, so we suggested to help you exchange for another silver ring. If you had contacted us to let us know directly that you were unhappy to pay the difference, we could solve the problem. Please rest assured that one team member will be in contact with you urgently to provide assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
I have the gorgeous Cluster Ring... actually resembles a diamond rose and leaves! It is breathtaking and stunning! The quality as well is remarkable! I wear this ring daily and it still looks brand new! I get so many compliments on how it sparkles! I will not hesitate to purchase another treasure from the Jeulia vaults!
I got my ring as a Christmas gift and it shines just as bright as the day I got it. My boyfriend paid expedited shipping and the ring came right on time even during the biggest and busiest holiday of the year.
It is the perfect size beautiful much better the I expected. I will be ordering again. I recommend this to anyone
I was so excited when I got my ring. It was so much more beautiful than the picture you showed. Everyone that has seen it comments on how beauriful the ring is. I am 150% happy with my ring.
My ring arrived just as planned, absolutely stunning and a perfect fit! Going the 1/2 size bigger due to the wide band was needed and Im grateful this was in the size section as a recommendation. Beyond pleased also with the quick response to a question I had about shipping. Will certainly be shopping here again and spreading the word to others!
Thank you Jeulia Jewelery!
Sincerely,
Very Satisfied Customer!
I bought 2 rings, and I'm absolutely shocked at how beautiful they are. They are so much more than what I expected. The pictures are amazing, but still do not do justice to the real beauty and sparkle. I am definitely going to be a forever customer.
Ive bought four pairs of earrings and at least eight rings from Jeulia and they have all been well made and truly beautiful to wear. I have very sensitive skin and the silver they use is obviously high quality as I havent reacted to it the way have reacted to jewellery of less quality. All my transactions have gone smoothly and I have received my jewelry in less than five days. If you want good jewellery I highly recommend Jeulia.
I have purchased one wedding set from Jeulia Jewelry. The center stone is acquamarine with a beautiful blue color and the band has small aquamarine and diamond accents. I love the quality and the price and look forward to more purchases. Cant say enough good things about the company - wonderful selection - timely arrival - fantastic artists make this jewlery.
WHAT A RING! JUST THE PRESENTATION WAS AN EYE OPENER. THEN WHEN I OPENED THE RING BOX... OMG! IT WAS BEAUTIFUL. I AM VERY PROUD TO WEAR IT. IT IS A GREAT MEMORY FOR OUR 5OTH. THANKS!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi MICHELLE - We understand your frustration and really appreciate your patience. Please be assured that we are doing all we can to ensure you receive your orders on time but sometimes there are just some situations that are beyond our control due to the shipping company. We are also taking steps to work on our communications with the carrier to make sure that this does not happen in the future. If you need assistance with locating your package, please send us an email with your order number so we can help. Thanks.