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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I have bought several rings from Jeulia and I have never been disappointed. I am getting ready to buy another piece soon. I am replacing some of my older jewelry with theirs. I receive lots of compliments on each one.
The ring I originally ordered- Princess Cut Sterling Silver Ring - was lovely but too big on my finger so I contacted customer service & was given instructions to return it in exchange for another one - Three Stone Round Cut Sterling Silver Ring Set. I had to pay a little extra for the exchanged ring & the return postage & it wasn't the smoothest of transactions ( a lot of emails back & forth) but after going through it I received the new rings & they are beautiful. Nice clear stones & smooth silver rings.The company is in Hong Kong I believe but the returns are to California. All in all I am very happy with my purchase.
The set I received is terrible! It's stones are cloudy and it looks like I got it at a swapmeat stand for $10. It does not look the least bit real as it is described. I thought it would be nice to leave our good stuff at home when we traveled if we could find something that was of good quality but I feel totally ripped off and Jeulia won't give me a refund. They said that this item is on clearance although it was more expensive than many of the other larger rings they sell.
I received my order today and I am thrilled at the quality and beauty of my ring! I actually gasped as I opened the box and saw my gorgeous ring for the first time! My ring fits perfectly and looks beautiful! Thank you Jeulia Jewelry!
Love my ring from juelia it arrived earlier than expected as well overall really happy with service & would definitely shop here again they have some beautiful jewellery
I love love love my rings. My husband and I were renewing our vows and we had already spent way over our budget. We wanted new wedding bands but didn't want to spend a lot of money. I saw an advertisement on social media for Jeulia. I went to the site and read reviews and decided to give Jeulia a try. It looks great with my diamond engagement ring and fits true the size. I couldn't be happier.
BLOWN AWAY! FAST SHIPPING AND GREAT PRODUCT! WILL DEFINITELY WILL BE SHOPPING HERE AGAIN! SATISFACTION.
They made sure that I was well taken care of and there product is more than satisfactory. It's beautiful I get all kinds of compliments and I tell everyone to go to julia's website online
Don't believe your eyes in a picture they show. Very deceiving. STONES r cloudy. Exchanges r impossible.
Hi Sandy, we’re truly sorry you’ve had a poor experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. As for the cloudy stones, please try using a cleaning cloth to wipe any dirt or residue off of the stone. Our goal is to give you the best shopping experience, so if this doesn’t help, please submit a support request with your order information to our Customer Satisfaction Team so that we can help you resolve this issue.
Their customer service doesn't exist. Contact number doesn't work. Completely ruined my mum's anniversary. I wouldn't spit on this company if it was on fire.
Hi Mollie, we are so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the website upgrade, the email address on our UK site is no longer available to receive the emails and the phone number for overseas customer changes to 001-888 219 8158. So sorry that we're failed to notify you about this change. Please rest assured that one of our team members will reach out to you soon and help you resolve the issue ASAP. Thanks for your understanding.
It took me a while to pick which ring I wanted, they are all so beautiful! I am very happy with my purchase! It is much nicer in person than the picture. It fits perfect and the quality is great! I look forward to purchasing something else in the future!
I was so excited to get my ring, watching the tracking of it's arrival. Finally, it came and it's as beautiful as can be. The picture does it no justice as in person. It fits perfectly. Looking forward to ordering more piece's to add to my new collection. Great service and response to my questions within hours not days
I LOVED my ring. Its everything it says it is and more. And the quality is superb. Ill be wearing mine every day. I most certainly wil buy again from them.
Fast shipping
Beautiful jewelry
True to size.
All my friends have made purchases. I look forward to my next purchase, which will be this week. I wish they had a refer a friend incentive because I would be a number one candidate
I am so happy with my ring I received from Jeulia. It is well made, the jewels are of good quality, and they sparkle just like real diamonds. I am very happy with my purchase and have had lots of compliments. I will definitely buy from Jeulia again.
My husband bought me this ring for my Mother's Day/Wedding Anniversary present and it is absolutely Gorgeous, Beautiful and Stunning. I am very well pleased and will be back to order more of their jewelry in the future. The pictures do this ring no justice. 1000% in Love with my ring!
Stacey
I received my Ring for my 40th Birthday from my wife it's the most Beauitful piece of Art I've every seen. The craftsmanship is like no other! We will continue shopping with Jeulia jewelry for all our jewelry needs just unmatched quality I love it i wish I could share a picture to show their work just amazing
I am Bhaveshkumar, trust on Jeulia products and frequently refer because Jeulia all the products are supper as good quality materials, excellent designs, affordable prices and main important thing is that they are dispatch ordered on time and take care of customer satisfaction.
The ring I received is gorgeous. Beautifully made good Quality just plain beautiful I get so many compliments about this ringI love it and I will purchase from them more often
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your feedback, hearing from our customers really allows us to provide the best service we possibly can. We offer 30 return/exchange policy. As stated in our policy, final sale items are not refundable or exchangeable, you can find this policy in our product page: https://www.jeulia.com/30-day-return-policy.html. And the marked "Final Sale" is listed on the product page that you can clearly see it before checking out, and the price doesn't depend on big or small of the ring. We do apologize if there was any confusion, and we will definitely be taking your feedback into consideration! Thanks for your understanding, and if you have any further questions please feel free to call us at 1-888-219-8158.