Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I was very happy with my purchase and will probably be ordering something else when the occasion arises. Good quality work and a great value.
I own a very expensive wedding set. However my original wedding ring, hand d\designed by my husband and I was stolen. It has left me frightened it may happen again. Now I wear costume jewelry and my Jeulia wedding rings are complimented and I am happy to wear them. Thanks Juelia!
I ordered a ring from here. It came several days earlier than the estimated delivery date. Also I'm a single bartender and I wear it on my ring finger as a deterrent to would be suitors. My job is NOT gentle on my hands or jewelry and I'm amazed at how strong and beautiful it still is after several months of wearing it. I hope every unhappy customer gets there complaints acknowledged and solved
The ring is beautiful, fits well, arrived when promised.
It looks like a very expensive wedding set but I'm not afraid to live my life in it.
I love this ring! I wear it everyday and get tons of compliments! I really did not think it would be this pretty
I have ordered a few pieces and have been delighted with them. Recently ordered a band and was between sizes - Jeulia couldn't have been more helpful and understanding in getting me what I needed. I'm a fan!
The ring arrived today and it is gorgeous! Shipping was very fast and the packaging the ring came in was really nice. I highly recommend Jeulia!
Recieved the necklace within a week and it is beautiful. Ordered it for a friend's Birthday in May. I'm sure she will love it.
Hermosa sortija, excelente material, la mejor plata esterlina 925, estoy muy satisfecha con la entrega, servicio y comunicación, muy responsables, les compraré otras, los diseños que tienen me encantan!
Okay ring, really unhappy with how I was treated. I'm over $#*!ty customer service and you guys have by far one of the worst I've ever come across
After 12 years of marriage I was a little tired of wearing the same ring and started looking at alternatives without having to spend a fortune for the real thing. I came accross Jeulia and fell in love with so many rings it was a hard decision to pick one out! The shipping was fast (ordered it on Friday, got it on Monday), the packaging was very elegant and the ring is absolutely AMAZING! It is very well made, sturdy, and the stone is very sparkly! It looks like real dimonds and white gold, it looks expensive, not a cheap set at all! I get compliments all the time. I absolutely LOVE my new wedding set rings
Very nice... Happy about it! Can very quickly and did not expect that! Would recommend to anyone looking for a beautiful alternative for their budget.
My ring is much thicker than I had anticipated but it will be good for me as I am very hard on my jewelry. I would recommend this product to anyone as it is very good quality and sturdy.
I had a problem with the quality of a ring, and asked for some help with it. EMILY, who apparently is the only customer service at this company, informed me to send the product back and provided me with a BOGUS address. When I informed Jeulia of this issue, EMILY informed me to just use a different carrier, and that they would not resolve my problem until they receive my product. So I am left in a bind, send my ring to an address that doesn't exist, so that they never receive it and never send my replacement, or dispute the transaction through PAYPAL... I have tried to do things amicably through Jeulia, with no luck, so they have left me no option to dispute the transaction through PAYPAL. WORDS OF WARNING, purchase with CAUTION!
I am on my 4th ring from Jeulia. I am very satisfied with 3 of the 4 rings. The last one was not as nice as it appeared in the ad and I am trying to exchange it for another ring. The language barrier is a bit of a problem.
It seems 5 star reviews are all written by the company themselves, overly gushing about a product or service. I am a real customer and I'm sort of blown away by the ring and packaging. It obviously is a fill in for a real wedding set down the road since it isn't actual diamonds, but it is stunning. I have to admit I was irked when I was charged $20 for shipping when it said free shipping on all orders. But I feel the price I paid in total was more than fair.
Its very pretty but it doesn't fit... I don't know how to send it back for a larger sz. I cant find the original packing or the receipt! Can you please tell me how to exchange the ring?
I ordered my jewelry a week ago, it came and looks nice haven't worn it yet it appears to be a nice quality
Could not believe how fast they got the ring to me when I opened it in beautiful box and then got to open another box to see the ring is just gorgeous anyone who buys this will be very satisfied
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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