Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
La mia collana personalizzata è molto bella in quanto ben rifinita nei dettagli, resistente e soprattutto molto lucida, manifattura davvero di alta qualità.
High quality! The ring is so beautiful and it is like the photo on the site. I really recommend it!
I actually can say with all honesty that this company provides great quality jewelry and also customer service. I had purchased a black titanium wedding band for my fiancé in size 8 (he's a size 8.5) but they didn't have middle sizes so I chose 8 and it was a little tight on him so we contacted the customer service and they had us helped and shipped a new ring within 2 weeks for a bigger size which was a size 9. Now that we've got the size 9, it fits like a glove. We both are in love with the ring and will definitely be shopping back with this company. We love Jeulia.
The ring was not what I had ordered. They sent a smaller size and refused to refund and exchange for the correct one. I only wanted the size I had paid for. Don't shop here. They don't care about their business.
I've purchased a few items from Jeulia, I've been very satisfied with the items I received. Excellent quality and of course the bling. Thank you.
I give Jeulia a 5 star rating. Great people! They have the best quality and clarity in their Jewelry, and they have the BEST prices.
Absolutely beautiful. Sparkles like real diamonds. I love this set. Very lovely. I will definitely order from them again.
Have purchased two items recently-so thrilled with both!
Arrived beautifully packed and in good time. Highly recommend...
I ordered a ring and it's absolutely gorgeous. The Jeulia stones are so sparkly, even sparklier than my real diamonds. I ordered sterling silver and the ring is perfect and I will be definitely ordering more! Photos do not do the ring justice!
I bought a silver ring with a clear stone. On the website picture the ring was yellow gold, but silver was offered as an option. When I received the ring, it had scratches/gouges in the metal. I went online to initiate a return, but it wouldn't allow that option because the ring was "custom". It turns out the silver color was "custom", but nowhere in the ordering process was that made clear! After much back-and-forth with customer service, they offered to "repair" the ring. Given that it was damaged when they sent it, I didn't have much faith in that! To top it off, I would have had to pay shipping. Granted, not a huge cost, but adding insult to injury given that this was a brand new ring and the fault was theirs. No real attempt was made to make it right. I'll never waste my money here again!
Hi Sandi, thank you for your review. I understand your frustration, and I am terribly sorry that you had a bad experience with us. I would be very glad to check this and help you. You can be sure that we will do everything in our hands to help and arrange things out. I just ask you to kindly send me your Order Number or any other invoice number so I can locate your order and contact you back.
I bought a colour plated ring specifically because their site said it would not fade. It started fading after about a week and when I asked for a refund they would not accept it because I had taken the tags off. The product was absolutely falsely advertised and the company is an absolute scam. DO NOT BUY FROM JEULIA!
Hi, we're so sorry for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. Our customer service representative would like to send you a new ring, but you refused. According to our 30-day return policy, your order could be return for a refund, but the PayPal dispute must be closed first. Please continue to contact our customer service and we will do everything we can to help you resolve these issues.
I am so happy with my beautiful MJ ( Michael Jackson) commemorative ring. It is even more beautiful than I expected! I have recommended it to all my MJ fan friends. I am wearing it proudly!
I love it! It's just even better than the photos. Awesome quality and beautiful design! Really nice packaging and really good support for delivery. Thanks so much! I absolutely recommend it!
Jeulia Jewelry is the finest quality. I have made a couple of purchases from them and was pleasantly surprised at their quality. For many years, I have made my purchases from a TV home home shopping company and sworn by their pieces. They ALWAYS looked just as good (if not better) than my actual diamond rings. I do believe that Jeulia is just as good if not better! No one has ever doubted that I was wearing actual diamonds! I applaud them on their quality, their selection and their wonderful customer service! I will continue to purchase from Jeulia! Look out XXX, you have an excellent competitor out there for your business! MGO, TN
I love my Jeulia rings! They are absolutely incredible! The quality and styles are truly exquisite! I am a hair stylist and my hands are in water and chemicals every day and my rings have stayed just as beautiful as the day I received them!
Thank you for the fast and efficient delivery of my order. I love the ring, the quality is very good. I can recommend ordering from Jeulia any day!
The ring look just like the picture beautiful and Sparkly... the shipping was free which is always a plus and it only took 4 days to arrive
I love the Jeulia brand.
Their jewels are of excellent quality and I absolutely love them!
Fabulous and nothing else, no other word.
Beautiful and stunning ring, thank you for your first class workmanship. Will buy more of your products and will introduce to friends.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brenda,
Thanks so much for your review. Could you please offer the order No or email address used for placing the order to help us locate your order? We have a very strict quality and product inspection process before shipping, so there is very little chance that we ship the wrong ring and size. But in case it happened, we will surely have it exchanged for you if it is our fault. We also offer 30 Days Return & Exchange policy for all our items, and will strictly follow it to help with any problems you may have. Please kindly contact us at service@jeulia.com for help and or tell us your order No to help us find your order and solve the problem may have. Thanks a lot.
Jeulia Customer Service.