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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Georgia
1 review
0 helpful votes
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Promote Anthony!
September 7, 2017

Anthony was such a dear to work with and help me resolve a small mistake I had made on sizing as soon as I had pressed the pay button. Thank you so much Anthony!

Date of experience: September 5, 2017
New Jersey
1 review
0 helpful votes
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Worth the money
September 7, 2017

Wish it was a little wider but great ring for the value. Nice sparkle and love the two tone. White sapphires seem to be very nice quality!

Date of experience: September 5, 2017
Oklahoma
1 review
0 helpful votes
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Love love love it!
September 7, 2017

Better quality and look than I expected. Very surprised and happy! I would recommend to anyone. Great experience.

Date of experience: September 5, 2017
Illinois
2 reviews
1 helpful vote
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I Love Jeulia!
September 7, 2017

All my rings have been what I would call "vintage engagement rings" and have found Jeulia is the company to go to. I have purchased 3 rings from Jeulia as I have found they have excellent, sparkling quality. I have even received comments asking if they were family heirlooms! I would love one with blue stones on the sides but haven't found one I love... not yet anyway.

Date of experience: September 5, 2017
Illinois
1 review
1 helpful vote
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The ring came with damage. I contacted Jeulia, they responded very quick and asked for the picture of the ring. I sent them the picture, explained my situation and refused the exchange. So they stopped communicating with me as soon as I requested a refund.

Date of experience: September 4, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Valentyna -We would like to sincerely apologize for any inconvenience you may have faced with your order with us. Per our records, you emailed us on 3rd, Sep and reported the ring was damaged. However, you will be leaving for one month to have a vacation as you mentioned in your email on 4th and you claimed that you will order another smaller ring as soon as you back to us, please note that our colleague indeed replied you back on 5th, Sep and suggested you having the ring exchanged after you back. Could you please kindly check your email box and send a reply? Thank you. If you have any questions, please feel free to let us know at email.

Texas
1 review
0 helpful votes
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Wrong representation
September 6, 2017

It doesn't look as good as your ad. I will keep it but will not order again. Very disappointed. I don't know anything else to add to my review.

Date of experience: September 4, 2017
Arizona
2 reviews
0 helpful votes
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I would recommend to anyone wanting to order from here to save your money! Horrible product and horrible customer service

Date of experience: September 4, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Taralu - We are sorry for the bad experience you had with us. As we stated in our emails to you, we want you to be completely happy with your shopping experience. With this in mind, even though we cannot accept the return of the worn item as 30 days return policy, we still want to do everything possible to make sure you're happy. So we will be happy to let you exchange the products for another different ring you like. Please note that someone of our customer service has sent you emails to provide further assistance, could you please check your email box and send a reply? Thank you.

Arkansas
1 review
0 helpful votes
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Great Service!
May 5, 2021

The wife loves her new ring. Ordered it on Sunday got it Tuesday. Alright I'm a guy how am I going to right 100 characters?

Date of experience: September 4, 2017
Rhode Island
1 review
0 helpful votes
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, breathtaking
September 5, 2017

Absolutely beautiful and amazing! The prices are unbelievable and the rings are Bella I highly recommend this to everyone you can g

Date of experience: September 4, 2017
Tennessee
1 review
0 helpful votes
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Great Buy
September 5, 2017

Every piece I get from Jeulia has been beautiful. I have several pieces and love each one. You receive good quality for the money. I will keep buying my jewelry from Jeulia.

Date of experience: September 4, 2017
Arizona
1 review
0 helpful votes
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Beautiful Bling
September 5, 2017

Love, love. Love my new ring. Quality is excellent and got my order very promptly. Juelia is number one in my book.

Date of experience: September 4, 2017
Texas
1 review
0 helpful votes
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Stunning
September 5, 2017

I love my new purchase. It looks just the way how it did in my mind, as well as online. It feels great and all I get is great comments on how stunning it looks..

Date of experience: September 3, 2017
Kansas
1 review
0 helpful votes
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Beautiful ring
September 5, 2017

I am very pleased with the white sapphire ring my husband got me for our annisversary. I was very pleased with the speedy delivery/

Thank You

Date of experience: September 3, 2017
Georgia
3 reviews
0 helpful votes
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Love It
September 5, 2017

Great quality and fit. I am very satisfied with the two rings I purchased. I am sure so will be buying more pieces in the future.

Date of experience: September 3, 2017
Mississippi
1 review
0 helpful votes
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Amazing
September 5, 2017

This ring is amazingly beautiful! I opened the box and could not believe my eyes! The sparkle and shine of a very expensive diamond ring. You truly won't be sorry!

Date of experience: September 3, 2017
California
2 reviews
0 helpful votes
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Return Item
September 4, 2017

So far I'm not very happy with them. I emailed to get an authorization to return a ring and they sent back asking me to take pictures and send back that was in good shape and never been worn. I got the impression that they didn't believe me when I said that I wasn't happy with it and just got it and emailed them same day I received it.

Date of experience: September 2, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Marilyn - We're sorry to hear that you were unhappy with our return process. Please understand that as the 30 days return policy, items must be returned new, with no signs of damage or wear and tear and size tag attached. We required you to take a clear picture for documenting the condition of the item you bought and you received, this is an important step to get an authorization to return. Hope you can understand. Thanks.

Texas
1 review
0 helpful votes
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Fabulous
February 18, 2021

Great service and quality product. Wife has been extremely happy with both rings. I will continue to refer business and be a faithful customer...

Date of experience: September 2, 2017
California
1 review
0 helpful votes
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Exceeded Expectations
September 4, 2017

I got this as a gift for myself and I love it. I read the reviews and thought maybe too good to be true, since that's usually the case. Not this time. Totally exceeded my expectations. I will be a repeat customer. Thanks Jeulia!

Date of experience: September 2, 2017
Texas
1 review
0 helpful votes
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Great quality product with Jeulia!
September 3, 2017

I have purchased 2 rings from Jeulia and will definitely purchase more! The created Sapphires are an unbelievably sparkling display of colors! Ive had comments about how stunning they are. I am amazed at the beauty of these rings.

Date of experience: September 1, 2017
Texas
1 review
0 helpful votes
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Love this ring!
September 3, 2017

I just got this todayand it is beautiful got married 4 days ago W/o a ring. I am very happy with this site

Date of experience: September 1, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572