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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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My order arrived quickly. The packaging was excellent and my ring is stunning. It fits perfectly! I will be ordering again the next time I need jewelry. I can't wait to show it off to everyone.
I received my ring set yesterday and it is absolutely GORGEOUS! I bought it because my husband and I are going on vacation and I didn't want to bring my real engagement ring and wedding bands. This ring set looks like real diamonds! It is so beautiful on my hand. I haven't worn it out but I am sure I will receive compliments. Keep up the great work Jeulia!
Ordering was very easy. Time to get order was about two weeks. My wife was very happy with the ring thank you.
Very fast shipment. Maybe a little too fast. Sent me the wring ring. Would like the ring i ordered.
It has true fire & looks almost like my real wedding set! Im taking it with me on my vacation this weekend. Looking forward to reactions from friends to see if they even notice its not real diamonds!
The ring is BEAUTIFUL! I purchased it as an engagement ring for my girl && I cant wait to purpose to her!
Wife found a ring she liked and i was a little skeptical about ordering from a company I had never heard of but ordered it anyway and WOW it was better then the picture, fast shipping and she loves it. The free necklace was nice also. Would order from again without thinking twice
I ordered a ring, it did not look like it did on the computer. The stones were bigger and did not look real. I tried to return it and was told I couldn't as it was a "special order"?
I was not told when ordering that a size 7.25 was considered "Special Order"?
So I am stuck with a ring I don't like and out of over $100.00.
Will not be dealing with these people again!
Hi Teresa - Thank you for your review. I'm very sorry to hear about your unhappy experience concerning the customer service. Please understand that we state on our website that special order items such as those with custom sizes and colors cannot be returned.(Custom sizes are anything smaller or larger than the following sizes: Women’s Sizes: 5, 6, 7, 8, 9 Men’s Sizes: 6, 7, 8, 9, 10), you can find this information on our website here: http://www.jeulia.com/30-day-return-policy.html. While we cannot accept the return of the ring, we still want to do everything possible to make sure you’re happy. So our colleague Eric has offered you that you can send it back and exchange the product for another different ring you like. Please kindly check your email box and send a reply. Thanks.
My ring was more beautiful than what I thought it could ever be, most people think it's an engagement ring. It is truly and absolutely more gorgeous in person than it looks online, very HAPPY customer!
This is the 2nd ring I bought as a gift for my wife and its brilliant. I had issues at first (because I ordered the wrong size) but Jeulia did all they could to help me with the right one. I got the right one and my wife is over the moon with it. The photos dont do the jewellery justice, theyre absolutely brilliant..
It looks so awesome and very expensive. I have several compliments on it. I never tell anyone anything. It is stunning and so expensive looking. Thank you for the beautiful ring. I would recommend your jewelry.
I absolutely love my rings they are perfect and fit nicely too, I went for these rings as I love skulls and they are different to what you would normally see I live in the uk and they came really quickly, beautifully hand crafted at affordable prices am one happy customer that will definitely be ordering again, I highly recommend people to purchase there rings from here you won't be disappointed
I was amazed at how fast I received my rings and even more so amazed at how absolutely Beautiful the rings are. I would definitely recommend to family and friends. I will be making many more purchases in the future
I love Juelia jewelry and the help you get from Juelia. Thankyou I rate Anthony a 10 out of 10 He was very helpful and patient.
I wouldn't purchase another ring from this company again. The side stones have already fallen out and I can't return it
My husband purchased a ring for me off this site to replace my old wedding ring. I am in live it is absolutely beautiful. Very well made has a lot of shine and sparkle. Would never be able to tell its not 100% diamond. It fits perfectly. 1000% recommend.
Ring was as seen on their site... beautiful. Time will tell how it will last. I hope for many years.
The ring I ordered is absolutely gorgeous! I am impressed with how stunning it is. I really appreciate the expedient shipping as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew - Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that this experience with us was less than positive. Our representative has emailed you to look further into this matter with you, I believe that your problem will be finally resolved. If you have any other questions or suggestions, please feel free to contact us. Thanks.