On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
Ring received was very nice but stones too big for me so I returned with no hassle. They refunded quickly. Recommend them!
I got my ring set today... to say stunning is a understatement! I have NEVER seen such quality and perfection in a ring!
I love how sparkly the stones are and the bands are so well done. I had never heard of white sapphires before and did a lot of research before settling on one. Once I learned that lab created is virtually the same as a mi ed one I knew I had to try it. I have already bought two rings and will be back for more.
I wouldn't change anything about this ring the quality is beautiful no matter where i go so many people love this ring. And I'm not a selfish person so i tell to them go JEULIA and they can pick from so many beautiful rings.
Every went as expected, good quality for the price. Completely satisfied. Would be willing to do business with them again.
The rings are of good quality. They never tarnish or turn. I never loose stones, and the designs are original. When I need a new ring, I always go to Jeulia. They are products I can count on.
I am in the process of returning and the process is tedious! I want a refund upon my return. The sizing is not normal and two sets have not fit.
Very good experience from start to finish. Ring fit nicely true to sizing. Stone sparkles and has not gotten cloudy. Nice design. Overall very pleased and affordable. Delivery on time as promised.
Beautiful and great experience. Would definitely recommend. Fast shipping and great service. Highly recommend this company. Great prices and beautiful products.
This ring is so beautiful! Center stone is bigger than I thought, but breathtaking! I cannot wait to order another ring from your fine company!
I absolutely love my ring. Size fits perfectly. Lots of compliments. Quality of ring is very nice. Not flimsy and stones are secure.
So glad I ordered! My ring arrived today and its gorgeous! Already placed another order. Shipping to Canada wasnt that long, which is awesome. Thanks again!
It is just as pretty in person! Will love to wear when my expensive wedding ring is in for service! Have gotten lots of compliments already! Very Happy!
Excellent love my ring I Recommend to Every body. Beautiful ring and Sparkly and good prices Apparently order again
The ring is very pretty but the style I got catches on everything so I have to be very careful. I think it was to expensive for the quality.
Hi Carla - We apologize for not being able to meet your expectation. You have actually provided us with a very valuable feedback so that we can correct and improve the quality of our products. One of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
My ring was just beautiful. I was so very pleased with the look and quality of it. Will be purchasing from them again and again.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Lolene - Thank you for your feedback and we really value your opinion. Sorry that the rings don't fit and sorry to hear that you were unhappy with our return process. Per our records, we have conversed regarding this issue via Live Chat and Eric from our customer service already offered you the return instruction. Our goal is to provide you with the best possible shopping experience. So if you are ever unhappy with anything, please don't hesitate to let us know, and we will do our best to help.