On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
I fell in love with the ring I purchased many months ago. I waited on ordering because I really dont purchase jewelry online. I had a great experience with the customer service representative when I called in with questions regarding shipping. I recieved my beautiful ring within days. I will purchase again soon. Thank you!
Was very please with the packaging and delivery of the ring.
Once opened it was gorgeous. I was amazed with the detail.
The ordering process and the delivery was easy and quick. The ring is quite nice for my everyday wear until I can wear my wedding set again.
I bought this ring for my husband and he's only been wearing it 2-3 days and the finish is already scratching off. As it is a dark gray/black ring it is very noticeable with bright silver showing through.
I have ordered three rings from Jeulia and all three rings came quickly and the workmanship & details for each ring was excellent. The rings look exactly like their pictures on the website. Each is beautiful, sparkly, sized true to size, and are durable for everyday wear. Most people cannot tell the difference between the Jeulia rings and my real diamond wedding ring. Very satisfied with purchases and will definitely buy again from Jeulia. Thank you!
I am in love with my new Jeulia ring! I received it today and and ecstatic! The service I received was excellent and Im very impressed with the quality of this ring! Thank you Jeulia! Ill be buying from you again in the future!
The last ring I got from Jeulia looks just like the picture online. Its so easy to order with PayPal. The presentation was beautiful. Fits as it should. Very happy. Ill defini order from there again.
They go above and beyond any jelwery seller. They have excellent quality jewlery and A+customer service they have helped me when most places would of said its past the returne date or sorry the warranty ran out. They didnt think twice about it and helped me be a very satisfied and returning customer. Thank you jeulia!
I love my ring. It was ordered in a Thursday and I received it on a Monday... pictures dont do this ring justice
Would recommend you to anyone who asks or I will let them know if you wife loves the ring it is beautiful fast shipping didn't think I would get it as fast as I did thank you very much
Fast shipping with everything I wanted taken care of, my future wife cried her eyes out, it meant everything to me to make her happy and I will be back very soon.
My job is very hard on my jewelry using chemicals. My ring still looks like the day I received it almost a year ago
I ordered this ring on a whim not expecting that it would sparkle, but I was wrong! This is a beautiful classic emerald step cut ring. Very believable and can pass for a real diamond. I love how the light hits it and it does sparkle nice. I am very happy with it. I will order from Jeulia again.
The ring was missing a sapphire when I opened the box. I am very up set. If I could get a call at *******673 asap
I was a bit hesitant to purchase from the site because it jus DIDNT seem right, but she had done a LOT of reading from others who purchased from the company and I said well I will order and if its NOT what she likes or it isn't right then I will just send it back IF it actually comes! (Lol Leary of online companies that sale jewelry) well it came VERY quick and she LOVES it! She has told me a MILLION times that she LOVES her ring and Thanks me ALL the time! She posted this was the ring of her dreams. Thank you for helping me have a HAPPY fiancé. Now we just have to find a wedding band toatch it.
Exceptional quality, very pretty. I have gotten a lot of compliments on both rings that I purchased. I will definitely order more jewelry from this company!
I bought this for my Girlfriend, I am quite happy about the price and the quality of the item. This was a perfect anniversary gift.
The ring looked amazing!. Till 2 months later when the parts that touch your hand daily had the silver wear off and now its more of a copper color and she wont wear it anymore cause it looks like a $50 ring.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Arial - We are so sorry for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Rest assured that our Customer Satisfaction Team will reach out to you soon and help you resolve this issue soon.