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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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My experience has been satisfactory. I needed to exchange the ring for larger size. The Support department has been very helpful and answered my emails very fast.
Always wanted a ring with white topaz, which is the stone for November, but I don't wanted on yellow. Got it and it's gorgeous!
Beautiful ring. I never had an engagement ring. Im divorced so probably doesnt make much difference. But I felt like this was a beautiful ring thats for me.
Called about return never heard back. Couldn't understand the customer rep. Did send in picture but got no call back or anything
The ring I ordered was beautiful! Ive had numerous compliments on it! I absolutely love it! Thanks!
I never received my order! The company is saying it was delivered, but my husband and I were both home and NO DELIVERY CAME!
Second ring Ive bought and it is just as beautiful as the first. Could not be happier. I got an interchanable ring and only thing I wish I had noticed is some have a notch in the middle ring to keep it from spinning. But other than that I really really love it. Everyone thinks its diamond
The ri I ordered and received was lovely. It was just much bulkier of a band than I realized, and the stone looked too large on my finger. I was still impressed with the prices, the quick shipping, and the nice packing, so I returned to the site to see if there was something else that might suit me. I picked out a ring and contacted via email the customer rep to see about making the exchange.
I was told different things with each email, as different people were taking turns answering me, even though it was all in the same thread. I am sure at least one of the people was spesking in broken English, which made it very difficult to follow with the already confusing, contradicting messages. Every morning I would wake up to a new email that sometimes ignored my previous response, and I would respond before even getting out of bed. I wouldnt receive a response until the next morning. It makes sense when i imagine I must have been speaking with someone on the other side of the world. Also, I cant even get a return address yet. The back and forth is ridiculous. I finally decided to just return this ring and not order a new one. It isnt worth it when the cost of shipping to me, plus the cost to send it back, then to ship a new one, all totals up to more than the cost of the actual ring anyway.
I believe Jeulia probably has nice rings and a nice price, and I think if you order the right one the first time, you would be very pleased. Otherwise, its a major hassle.
Wife loved the product and affordable I'll always be a returning customer thank you so much for the fast shipping also made it I time for her birthday
Great quality jewelry. Ive had mine over a year. Hasnt tarnished and the actual jewel is still very shiny
I had high hopes for my ring, but upon receiving it I noticed the main stone isn't very bright. Looks very cloudy to be honest. I will say that the rest of the ring looks good and the fit is excellent.
This was a great experience. Thank for the big pictures to show the details on this ring. The shipping was fast. I got it within a few days. Definitely recommend.
Bought a ring in aug of this year gold is coming off it looks tranish try to e mail and contact them paid 124.00
I ordered the rainbow topaz engagement ring. It is beautiful. The detail on the rose gold band, very nicely done. It shipped quickly. Great price.
I have ordered three very different rings. I love all of them. They could not look more real and the workmanship is very good. I really like Jeulia
I truly enjoyed my purchase! It looks exactly like the picture I love vintage and I love Rose gold. I would definitely recommend this purchase.
Customer Service is not easy to deal with. Lots of hoops to jump through until you can get a refund.
The ring is beautiful and my experience with Jeulia is always fantastic. Items come quickly and they are always packaged great.
Ive only worn it less than a week but I like be the quality and the detail! Beautiful! I will be back again and again if this ring has longevity!
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sheridan - We would like to sincerely apologize for any inconvenience you may have faced with your order with us. Per our records, you requested the refund for your order on 20th, Nov and our colleague informed you sending us a picture of the ring. After we confirm the ring's condition, the return instruction was provided to you on 22th, Nov. If you are unhappy with anything regarding this return process, please don't hesitate to let us know, we will take steps to improve in this area of our services.