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imprint.com Reviews Summary
imprint.com has a rating of 4.2 stars from 2,198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with imprint.com most frequently mention and great experience. imprint.com ranks 3rd among Printing sites.
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Did not get product on time - still in production on estimated delivery date.
Quick shipping. Quality products.
I canceled order for my high school of 50 units because they asked such ridiculous questions and wanted copies of my license. I ne we heard of that to
Make a purchase. I reported them to AX, called Better Busiiness Bureau but still have not received my credit for cancelling order.
Disgraceful service
This product has a terrible smell and leaves a film on your hands. We had to add 99.9% Alcohol and scent to it to be able to use it for our staff and customers. I might as well just make my own if I have to do that.
You need better cutting on your signs, the sign next to it shouldn't leave 1/8" of design on the other sign
Thank you
Very quick and available products. WE will definitely order from again
The amount of sanitizer that comes out makes you wash your whole hand not just your palm.
Great value, great service
Quick turnaround time, everyone loved the products and staff was very helpful with assisting with any questions.
You need to add some kind of scent. We are throwing it all away because of employee complaints.
Design on the product (face mask) looked great. Only problem is, many of the face masks have stitching problems causing them to split at the top and bottom.
Awesome. Easy and Fast Shipping
Great that it's available to order, it would be nice to state that it needs 4 C batteries to operate.
Very easy to order, but it would be nice if we had the option to see it without having to pay...
This process was very quick and easy.
Need it.
I'm not sure this business is legit. I placed an order and paid extra for expedited shipping. 2 weeks later I still didn't have it so I checked and it had not even gone into production yet. Since I needed the items for a specific event and there was no way they would be able to get it to me on time, I cancelled the order. They told me they were going to charge a cancellation fee. Whatever, just refund the money. They keep throwing up hoops I have to jump through to get the refund- the latest is that I have to go online and acknowledge that I asked the order to be cancelled. I did that and still no refund. Their customer service reps are all foreign and I can't understand most of what they say. All in all, I think I've been scammed and won't see the money refunded.
Very neat!
Ordered from 24hourwristbands.com which is actually imprint.com
Website advertises face masks in stock with 5 day production time. Order did not move to production for 3 weeks where it sat "in production" for over 5 days. I called customer service to inform them that I needed the masks specifically for an event being held in 8 days and need the masks to ship ASAP. After speaking to one rep that tried to charge me an extra $263 to expedite then another who tried to charge $365 I asked to speak to a manager where a production manager assured me that the masks would be delivered within 7 days to meet my deadline at no extra cost. The masks still have not shipped and today I received a call asking if I want to expedite the order to arrive in 3 more days for an extra $100. The masks are now useless to me and I am assured that it is impossible to cancel my order.
This company uses Covid as an excuse to delay production and charge extra for "expediting"
From the business
We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members