12 reviews for imprint.com are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Texas
1 review
0 helpful votes

CHRISTMAS SHIRTS
December 16, 2025

Shirts were easy to design with the templates and arrived on time. Can't wait for Christmas Day.

Date of experience: December 16, 2025
South Carolina
1 review
0 helpful votes

Great products
December 15, 2025

Good quality and great, fast service! Would definitely use again!

Date of experience: December 15, 2025
Georgia
1 review
0 helpful votes

Received as promised
December 12, 2025

Ordering with Imprint was easier than other vendors and the product arrived as promised.

Date of experience: November 25, 2025
Wisconsin
1 review
0 helpful votes

Score Table
December 11, 2025

Great experience. Piece came as expected. Seems to be decent quality for the price.

Date of experience: December 11, 2025
Oregon
1 review
0 helpful votes

Beyond happy
December 11, 2025

I could not be happier with my experience.

Date of experience: December 11, 2025
Florida
1 review
0 helpful votes

Helpful staff. Quick turnaround.
December 11, 2025

Staff was helpful through the process of ordering. Arrived within time limit.

Date of experience: December 11, 2025
New York
1 review
0 helpful votes

Great product and beautiful print.
December 9, 2025

Best company to order anything you need. Never regret buying anything from them. Thanks!

Date of experience: December 9, 2025
Georgia
1 review
0 helpful votes

Fast order
December 5, 2025

Everything good, order was correct and timely.

Date of experience: December 5, 2025
Pennsylvania
2 reviews
1 helpful vote

Horrible Company Imprint.com
July 19, 2023

I don't usually write reviews but I am more than happy to share this with everyone who cares to read it. I had a need for a table runner for an upcoming event. I contacted several companies for this table runner but was informed by each that the timeline was to aggressive and could not be met. Finally, I contacted Imprint.com for this table runner and was told that they could meet the timeline and that I would incur an upcharge for this RUSH order. I agreed to move forward with the order after supplying my artwork and having it approved by the CSR through Chat.
As my event was moving closer and the item still had not arrived as promised I called Imprint to find out why my item was not here. I was told they were sorry and I would receive my "Upcharge" fee back for not meeting the deadline. I said fine but I needed my table runner. It never arrived for the event but I had agreed to keep the order in the system as I needed the table runner for another event.
The same exact thing happened again, as the date approached, no item, I called to find out where my table runner is and I'm told that it's not ready and they can offer more discounts to make me happy. That my item was being held up like many others because they had a machine issue (you run an internet business and you only have a single machine that runs this item?)
Several weeks go by and I call again as my item still doesn't arrive and me and the CSR get into it. I tell him that your company has poor ethics and I believe this is how you do business on a daily basis. You failed to meet the agreed to timeline, you offer discounts (I ordered this item on 5/11/2023 & today is 7/19/2023 and still no refund of upcharge for RUSH service & no other discount that was offered to me for failing to meet the agreed delivery). As we argued back and forth, I was informed that the item would be produced and that THEY had chosen overnight delivery and no refunds would be issued and the call was ended. I told the CSR, when you fail to meet your obligations, you (IMPRINT.com) should assume responsibility for your internal problems & be accountable for not meeting your obligations. If you were a company with an ethical compass, you would acknowledge you failed and take appropriate measures to correct the issue but Imprint took another approach, they put my item on an overnight delivery and told me that any prior discount was no longer being honored due to the fact they had elected to use the overnight delivery and that absorbed the "upcharge" for RUSH service. Not my problem, in the course of business when you fail to meet your obligations you should expect to incur some loses, not Imprint.

Products used:

Eventually a table runner that was 3 weeks late!

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes

Poor Quality and Poor Customer Service
May 23, 2022

Uploaded CMYK file for 2 color yard signs. Actual color output not close. Did not offer to correct.

Tip for consumers:

Do not purchase yard signs from this company. The color output is not even close. Way off. Used CYMK format to guarantee color. We are very experienced. Quality poor. Customer service poor. They should've offered full refund for poor quality output.

Products used:

Yard Signs

Date of experience: May 23, 2022
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