HSNReviews 317

I watch an HP 770-663 item being presented to the consumer.

First, I just bought this computer and I am happy with my purchase. Thank goodness I did not purchase it from HSN.com. They are selling this item at a sale price of $729 normally $799 claiming this is the lowest price anywhere,

I paid $423 at a local popular store. What a difference!

This is one item, how many more are being sold with the same bull?.

Unfortunately HSN does not sell quality that is why I don't like the shopping network.
Watching them push Cheap Junk constantly is sad.
QVC does both less expensive poorly designed and less desirable merchandise and quality BUT primarily has a lot of quality products especially high quality designers in particular is Susan Graver who only sells on QVC; unfortunately. But there are so many other designers besides Susan Graver that also sell on QVC and they also have a lot of designers that are not that great.
Walmart has better quality clothing then HSN. HSN is more like an overpriced dollar store when it comes to fashion. Cheap & Cheaper.
I think it is such a fun challenge for these hosts who are paid a lot of money to push Cheap and Junk on the home shopping network. They don't live a cheap life style they all live in huge mansions unless it is a conscious choice not to live in a mansion but they can all afford it because they are all paid a great deal of money to sell on TV. Most of the ones who have been on the show for sometime are multi millionaires. So they live their best high quality life for pushing and selling cheap merchandise to people who don't know better and trust these clowns when making purchases from HSN.

Purchased an air purifier for the car that only works when car is on. Was never disclosed at time of purchase. Gave it a try and finally sent back and was told I waited too long. I will NEVER shop there again.

Models showing shoes twist and turn with heel up in the air which kills the overall look of the shoe. You are not going to walk like that or stand in line at a store with your heel up in the air. Why does your people who show linens rub rub rub the products? Buyers can't feel the items so seeing it done is stupid and kind of turns me off even to the point of changing channels. Why do you consuntrate so hard on colors, which is unimportant, rather than quality of a product? For instance, laptop sales. You will tell the colors over and over but never mention brand of SSD or hard drive, I bout a higher end laptop that had hard drive failure three months in and when checked there was a $49 dollar Samsung HD but manufacture ask $149.95 for a replacement. So I was stuck with a $900 useless laptop.

I was a loyal shopper with HSN for many years. After seeing an email from a Collection Agency, I called HSN and they said that yes, they referred my account to collections. It had been 7 days since the payment was due, my card was current and correct (same card from month before - nothing changed) and they made NO attempt to contact me with any issue! The CSR kept apologizing to me and said all she could do was refer me to the collection agency! That is NO way to treat a now former customer! Ironically, I had gotten an email from HSN - trying to sell me stuff! Unreal.

HSN, infomercial a phone witha card they said would LAST about 1 Yr. They kept saying imagine no phone bill for a year. I bought 3 for family members, were hardly used the phone s and After 3 months Tracfone shut us off asking for more money, HSN offered no help at all, they said just buy more minutes, I hardly ever used the phone, I couldn't possibly be Out of minutes, HSN just didn't care. Shame on them false advertising,? FRAUDULENT for one and putting a customer thru that, SHAME ON YOU HSN... NEVER AGAIN... People need to know your dishonest tricks you pull for sales, SHAME ON YOU HSN, and Tracfone is no better, period.

They do not support the products they sell on TV! They sound so good but wait until you need support!
I bought a Panasonic base and handset phone and I asked for support as I had trouble setting it up.
They told me to call Panasonic (2x!)/

I called to know why my account was canceled. The lady couldn't tell me a valid reason. She was demanding answers from me, so not professional!

Everytime something decent hits their website it's sold out before pay day. I mean how small is their inventory... like 6 of every item? Then items that are in stock cost hundreds more than Walmart or Amazon. Useless website taking up space on the Internet. I predict they will demise like Radio Shack.

I purchased a Zwilling self sharpening knife set on Nov 10th. So far I have had 3 different stories told to me by their customer service
1- It was shipped and got lost (never shipped according to the next 2 agents)
2 It is in your cart- I can see it - You will receive it
3- You need to wait until 11/24 to cancel. Call on 11/24 and low and behold they tell me that it is available and I can receive it by 12/13- ok succumb to the deal and go along with them.
4- Status never leaves packaging. So once again they have sold me something that is not in stock. Agent says I need to call back AGAIN on 12/24 to cancel the order
5- If I had bought it on Amazon- I would have had it by now!

Lesson learned- do not shop on HSN EVER!

First and last time shopping HSN. I bought a Worx cordless screwdriver that has no charger! Website says free returns, so I was very surprised to see that the return label they enclosed with the item says you have to pay return shipping. I called HSN about this, and when I finally reached a person, I was told they would waive the return shipping fee "this one time" since it was "their mistake." We'll see if they refund me and waive the shipping, but I wouldn't buy anything from HSN again.

I have been an HSN customer and card holder for several years. I always pay my bill every month. I always pay at least the minimum... but usually pay more.
Due to Covid19... I lost my job and all income... and did not qualify for any assistance. HOWEVER... I sill kept trying to pay the minimum on my account... and keep in good standing. I even called customer service and let them know that I was struggling... but trying to keep all of my bills current during Covid19. I was told..."Don't worry... we are all in this together. Well... that was a lie.
When my account didn't have enough credit to cover a flex pay installment... they turned over the entire amount TO COLLECTIONS! I am furious. I can; t wait until i can pay this off and be done with this thoughtless, greedy company.

I purchase a laptop from this company. It was a while before l could pay it off, however, I was still under good standing. When I was able to pay it off. I called the bank that handle their accounts. I informed them that I wanted to pay This company off. This bank told me what I owed in full. So I paid my bill in full. A few months later, I wanted to purchase an item, and was told I owe over a hundreds. I informed the rep that I paid my bill in full. We went back and forth, I put a rep from the bank on the phone to help clear the problem by letting her speak to this company's rep. Still nothing was cleared so I ask the bank rep. To send me a statement saying my bill is paid in full. Here it is 3 or 4 years and they still have not cleared this issue. Someone in their office was not doing their job. Never, again!

I work in sales/ order taking and I can tell you that all HSN cares about is money. They will not honor price changes and their per item s&h cost is absolutely ridiculous.

They are also predatory. Elderly adults with thousands ( yes, thousands) in flex pays are encouraged to order more. And provided with a "very special offer" to apply for the HSN credit card.

Also, customers complain about being on hold for long periods of time. The reason - employees quit because they are miserable and they don't hire enough therefore overworking the rest of us. That and their archaic systems cannot handle the amount of orders so they are very slow.

Don't buy from them. The worst company I've ever worked for.