Leslie K.

I have been an HSN customer and card holder for several years. I always pay my bill every month. I always pay at least the minimum... but usually pay more.
Due to Covid19... I lost my job and all income... and did not qualify for any assistance. HOWEVER... I sill kept trying to pay the minimum on my account... and keep in good standing. I even called customer service and let them know that I was struggling... but trying to keep all of my bills current during Covid19. I was told..."Don't worry... we are all in this together. Well... that was a lie.
When my account didn't have enough credit to cover a flex pay installment... they turned over the entire amount TO COLLECTIONS! I am furious. I can; t wait until i can pay this off and be done with this thoughtless, greedy company.