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sharon l.

Contributor Level

Total Points
86

1 Review by sharon

HSN
  • HSN

12/11/20

I purchased a Zwilling self sharpening knife set on Nov 10th. So far I have had 3 different stories told to me by their customer service
1- It was shipped and got lost (never shipped according to the next 2 agents)
2 It is in your cart- I can see it - You will receive it
3- You need to wait until 11/24 to cancel. Call on 11/24 and low and behold they tell me that it is available and I can receive it by 12/13- ok succumb to the deal and go along with them.
4- Status never leaves packaging. So once again they have sold me something that is not in stock. Agent says I need to call back AGAIN on 12/24 to cancel the order
5- If I had bought it on Amazon- I would have had it by now!

Lesson learned- do not shop on HSN EVER!

sharon Has Earned 6 Votes

Sharon L.'s review of HSN earned 6 Very Helpful votes

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