Hoverboard360

I cancelled the order 10 minutes after my son placed it, upon reading the negative reviews on them. They refused to cancel my order and said I can ship back once I get it at my expense. I successfully disputed the cc charges but they still will not give me their address to ship back. If you ordered this item I recommend you refuse delivery. You can do so up to 14 days after delivery. They do not respond to emails and never pick up the phone. I would be happy to join class action suit against them. KEEP AWAY BRO...

Ordered a hover board for my daughter as a Christmas present. The hover board took longer than they had anticipated, when it came it came in a mangled box. When I opened the hover board it was cracked on both sides. I called and left a message and followed up with an email, I was told to fill out a form send photos etc. I had also requested a paid label to send the product back. No one has contacted me nor respond to any of my emails. Horrible customer service and horrible products. I DO NOT recommend them at all.

R. S.

I ordered after a VERY long hold to get through to a sales person. He said there were tons of people working but they were so slammed it was unbeleivable. He was nice. Answered all questions, then I ordered. Early Dec. Got board 1 week later. As I followed the order from overseas on UPS, it actually did only take 2 days from there to my door step. I think they are so slammed, they are just having a time of it with filling orders. Now for the board. Very nice. I ordered the 2.0 with bluetooth. MIddle size and glad of the bigger 8" tires. Makes the bumps smoother for sure. HEAVY and you do need a bag for it if you are taking it anywhere. Backpack bag is best.

Keenford, LTD is the parent company of this and likely many more companies doing business in the US. I tried to find a list so I won't ever find myself providing money to such a corrupt entity. The site I accessed shows "dissolved" under the name. Rather than pay us back and taking this dangerous vehicle, they have chosen something which appears like hiding assets. I plan to contact Attorneys General rather than purchase $648.99 worth of their junk. I bought the Hoverboard for my grandson and would like to replace it with something better. But how do I determine that?

I HAVE READ SOME OF YOUR REVIEWS, AND IT SEEMS THAT MOST OF YOU HAD A PROBLEM WITH THE DELIVERY OVER CHRISTMAS, BUT IF YOU GOOGLE DELIVERY OF HOVERBOARD360 ESPECIALLY OVER CHRISTMAS, IT WILL GIVE YOU AN EXPLANATION AS TO THE SUDDEN CHANGE AND NEW REQUIREMENTS ON SHIPPING THE BATTERY AND THE PRODUCTS, MUST OF BEEN A NIGHTMARE FOR THE COMPANY ESPECIALLY ON THE DEMAND OVER CHRISTMAS. I BOUGHT 7 HOVERBOARD360'S FOR GIFTS, THEY WERE LATE, BUT THEY DID ARRIVE. MY CHILDREN HAVE HAD ENDLESS HOURS OF FUN ON THEM WITH NO PROBLEMS WHATSOEVER. I HIGHLY RECOMMEND THIS ITEM AS A GIFT OR FOR PERSONAL USE TO ANYONE. I WILL BUY AGAIN FROM THIS COMPANY, EVEN IF I SHOULD WAIT EXTRA TIME, IT WAS WELL WORTH THE WAIT. THANK YOU HOVERBOARD360 MY KIDS WERE TOTALLY HOOKED UP. THEY LOVE THEM, AND I LOVE YOU.

This website is a scam from start to end! Ordered Hoverkicks for my son as X-Mas gift on 12/1/15 and did not get them via UPS until 12/29/15. They work, for now. No re-charging instructions provided. Manufacturer is in China, chinaszsh.com. 'Business' is a ghost. The listed location is fake. It is an attorney/real estate office that knows nothing of them. 'Customer service' is a New York state area coded cell phone. Probably a Walgreens special. Website is a one year purchase through Domains By Proxy, LLC. It is hosted Canada. Not recommended!

I am not one to write reviews but echo everyone else's sentiments. We bought a hoverboard as a Santa present and all it did was go in circles plus got real hot. We tried contacting the customer service but after waiting for 15 minutes or longer it went to a full answering machine. Tried this over 30 times... sent countless emails that went unanswered. Finally Paypal told us to send it back (of course on our own dime) but at least we were able to get a refund (ex postage). We finally heard a response and like a previous person they told us to send them a photo... This company should be shut down in the USA What a scam.

Thank you all for your reviews... we have been calling for the last several hours with no answer from their Customer Service. We wanted to order through the phone and get a guarantee of Christmas delivery... since we could not get a person on the line we emailed. They responded and said, "Guaranteed by Christmas", that's it. We asked about them not picking up the phone, etc... no response. I started looking around and found all of your reviews as well as others from a few other sites. I will not trust this place with roughly $500.

Also, the phone number is the same one given for another company called Hudson Outerwear, selling clothing. Hopefully these guys don't screw up their whole business with this.

Unfortunately, I didn't see all these reviews though a lot of them were since I ordered. On the plus side, I did receive my order and the board they send are I-Moto (they represent as manufacturers). At the same time on their confusing site I ordered a lower end board first. I immediately contacted and emailed twice... do not want the first order, ship the second one. They did. Then about a week later (I'm assuming we would call this the "inventory blow out method" they shipped the second hoverboard. Could not get anyone on phone or email. I finally shipped it back to them (cost me $19) and have sent the USPS tracking and waiting for credit. My next call will be the NY AG's office for fraud. I would suggest everyone do the same. This seems like one Asian guy with a semi professional website and he has connections to China and is doing this on a shoestring budget. Highly unprofessional and sketchy way to treat customers

Do not give these people any more money. I paid 70 dollars for hoverkicks and the money was instantly taken out. Claimed to have a two day free shipping which is false. Here it is 3 days before Christmas and I still haven't received them.

I called the beginning of December and someone actually answered and they said no tracking number and was trying to talk me into buying a hoverboard! Said I would get it the week after I'm which I never did. Now no one is replying to my calls or emails. FRAUD

I ordered a board from Hoverboard360.com on 12-9 and received a tracking number on 12-16 without any package ever attached to it. Cancelled on 12-18 and still can't get a response from company. Hoping my cc company stands by my cancellation. Spoke to UPS and found Hoverboard lies. They do not answer emails or phone calls and have no public return policy posted with a return address. They delete your fb posts too. Stay far away from this one!