Home DepotReviews 1,483

Home Depot shows her true colors and we're not talking about paints. Went there to get a kitchen and 2 bathrooms remodeled the employees had no time for me nobody else in the store the gentleman who was there was working on paperwork I could care less we sat around and waited and he never asked for our name or phone number Home Depot lost $23,000 remodeling job from appliances flooring lighting bathroom tubs sinks and vanities I took my business to Lowe's in Murphy North Carolina they created is very quickly and we decided to have Paul the work done there it seems like everybody at Home Depot's socializes I'm glad Home Depots doing so well I will never buy another thing from Home Depot as long as there's Ace Hardware in Blairsville and lows in North Carolina. It's time for a manager and employees change and certain departments corporate will be notified tomorrow we'll see if they like it that they lost a $23,000 remodeling job they're not the only game in town so be sure you look before you deal with Home Depot I will never go back to Home Depot if they don't want my $23,000 they certainly don't want my small item purchases either.

We were renovating our mom and pop cottages/motel and Home Depot was our main source of purchasing building supplies, materials, appliances, bathtub inserts, windows, etc. The disappointment is that many items such as appliances have to be ordered as there are none in stock. Makes it hard when you need it now for a rental unit. Each store carries different items making it annoying because both stores which are 1 hour away from us are in opposite traveling directions. The returns are easy to make. I like the online system of receiving a receipt as soon as purchase is completed. The staff is almost all friendly at both locations. Both location we use have knowledgeable staff. Loading up your vehicle an needing staff help is always difficult to get.

Ordered my new washer online. NOBODY tells you they wont install it unless you buy THEIR new washer hose. Even if you have a brand new hose. NOBODY asks you, or tells you that they will not remove your old washer from a pedestal OR place your new one on it. So here I am sitting, a single 50 year old woman, with a washer that is not connected and no family closer than 2 hours one way. Had been waiting for this thing a week (their delivery options are also outrageous...) and still can't do anything with it. Now another $100, maybe more, to have someone else come put it together...

I have a Home Depot credit card. I have had it for quite a while. When it was time for another project, I was unable to use the card because they said I hadn't used it in a while. Not because I haven't paid the bill or was over my limit. I am not going to use it just to use it. When I have a project and know I can afford to pay the credit card bill, that is when I would use it. I called customer service to try and get it reinstated but they said I couldn't do that. I would need to apply for a new credit card. I always paid my bill on time and made extra payments. It does not cost them anything if I don't owe them anything, I will take all my projects to Lowes. Let see if they would like a loyal customer that only makes purchases when they can afford them.

They now require some form of ID, which they swipe, to return merchandise. So I no longer shop there. I am concerned about identify theft. I have decided to buy everything I can from Amazon.

They also did a horrible job with scheduling on an appliance before I stopped shopping there -- they scheduled at the one time I could not receive the product, then brought it broken. The delivery people also hung up on me when I said this was the one time I could not be home. Unbelievably poor choice of subcontractors.

This website is very helpful. You can research items and see if they're in stock at your local store(s). Not only that, the site tells you specifically which aisle and bay the item is in. Considering how confusing their stores can be, nothing could be more helpful than that! They also have useful reviews for products and a question/answer team made up of those of us who've used and reviewed certain products.