Home Depot

SHAME SHAME SHAME on Home Depot Management!
No longer giving benefits to veterans unless they have a 'smart phone'. No consideration for those of us with flip phones! It was simple before--show the veteran ID and the benefit applies.
Is Home Depot getting a kick back on cell phone sales now? Why would the ID policy change?
There is no common sense or logic to this change.
AWFUL!
Don't want to give any stars-but this system doesn't allow that either. Had to leave a 1 star rating :(

Received a Ryobi hedge trimmer for a gift. Used 1 time and it stopped working. Took the item to Lebanon Homedepot to exchange or get credit for another hedge trimmer. The manager asked if I had the credit card used or a receipt. My answer is no because it was a gift. They had the same trimmer behind us and the items appearance was in beautiful condition. You could tell it had only been used once. The item is brand new evident from looking behind me there was a display of the same trimmers. The manager said she could not return the item because I had no proof of purchase. What! I don't want the money back I just want my defective trimmer replaced. She was argumentative and she wasn't going to exchange the item. I had to deal with the broken item myself. What if I had paid cash? Would that be the same reply and she said yes. In short Ryobi is their brand they sell, brand new item, no cash just a replacement and the manager says that's their policy in Lebanon Ohio. I called another store and they said it's the managers decision.

We recently had to purchase a new refrigerator and the dimensions were a challenge as we had a 36" wide space, but most of the refrigerators we liked needed to allow for a few more inches so you could actually open the doors. The French Door Kitchen Aids were super, and we almost ordered one, when I happened to go over and look at the store model again. I noted that although the width was quite larger if you wanted to open the doors all the way. Big problem. The sales man, Mike Sackett knew what we wanted and knew the logistics problem we faced. He took us to a GE fridge that fit the bill perfectly! We're not label snobs, so although we had wanted a Kitchen Aid...this was also one of the brands we were given the go-ahead on from our plumber. He said absolutlely NO Samsung! So anyway, it was perfect.although the freezer is a bit smaller than I wanted...it's been a month now and this little GE French Door fridge is wonderful...and so was the service and delivery by Miguel! Bravo!

I have a DIY project going every time I go into this store. I love going to the tile section and looking at all kinds of choices the great thing about this is that their associates come and help you reach a better informed decision instead of impluse buying it's more the information the consumer.

I enjoy looking at the different paint samples before choosing one an a accent color. Home Depot is a lifesaver to your wallet as well.

I spent around $7000 dollars on cabinets to get poor workmanship and poor quality. Been having problems since items finally delivered with several cabinets. Requested refund do to poor workmanship, but they refused. Now limited warranty is over and what was supposed to be solid wood now has laminate coming off and paint cracking off areas that has nothing to do with wear and tear. Now another draw has fell off. Cabinets are suppose to last years but with the problems I've had I don't think that they will last over 2 years, because they already junk! I feel like I've been scammed

Great piece of equipment. Have a 3500 - 4000 watt Champion generator also and it works great so I stayed with Champion. I bought a 2500 watt dual fuel inverter to use to power my camper and it is awesome. This inverter only weighs 50 pounds and with my back the way it is it's the way to go. Also it is very quiet with only 53 decibels so neighbors at the campground don't frown at me when I start it up.

I have been in Home Depot dozens of times since their inception and walked out empty handed most of the time. Their product quality is mostly poor. Their lumber quality is poor. The aisle stock is disorganized. The attendants do not know the accountabilities of their assignments. The nursery practices are reflective of trade ignorance, low standards, promotion of counter-productive gardening practices, greed, disinfomation and outright fraud. A few days ago I shopped there to buy Rosemary plants and caught them in false advertising.

I bought a gas range. I had to wait an additional month before it was to be delivered.
At no time was their any coordination on its delivery.
Was expected to go with what's was scheduled.
I called to do a fomal compliant about it. Now I want to warn anyone that does business with them how the customer is treated.
Not taking into consideration we got things we do. Got to be at. Like work. Our anything planned. A it don't matter policy. That needs accommodate the customer in my view.

Have a range that was delivered in November. Shortly after delivery and the light that says burner on would not go off. We could sometimes click and get it to go off in January we had a service technician that told me there was nothing wrong with the range and it was the way I was turning it on and off there's only one way you can turn the burner on and off turn the knob. He had no more than left the house when the light clicked back on and we cannot get it to go off I have called LG for service and they give me the runaround, went Home Depot and they won't do anything