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Chen C.

2
Level 2 Contributor

Contributor Level

Total Points
407

5 Reviews by Chen

  • Best Western

10/18/15

Emailed cs regarding recent visit as below, thought I made my voice out, done deal. But the cs asked me to call the office to "allow our office the opportunity to discuss your
> concerns further and hopefully reach a satisfactory solution". Maybe I understood it in the wrong way or just call me implacable, I just think I've done enough by emailing to report the issues. Even so, if some one can email me to say please call, why not just say what ever else the cs department would like to say... I only have time to do anything myself after both kids go to bed at night... at least call me, i did leave my phone number in the original email.
Copy paste as follow,
> Message Body:
> Hello, I was really surprised and happy to see there is a cover says
> "fresh remote" on the tv remote. I did read about an article talking
> about how many germs found on the tv remote in hotels. Though I checked
> in after mid night, almost 1 am., when I called the front desk for
> another robe, since there was a hole in the one hanging in the closet, I
> got another robe with no hole in it. Right after I got my robe, I was
> ready for shower, then I found a piece of short hair on the left side of
> the on/off button for Jacuzzi tub. It's light brown, kinda curly and
> short. I hope it's not from private area. I didn't wanna be too
> annoying, so didn't call front desk any more. Just cleaned it off my
> self. Btw, around 2 am, TV went high pitch noise with nothing to display
> on all channels. Hope the high pitch noise didn't bother other guests
> too much, since I was in the shower for a bit, I could hear it with
> shower water running. The tub was a nice feature I also understand,
> short strand of hair is hard to clean, but still, it's other's hair from
> some part of the body... The end, Thank you,
> attempttocontact:
> no
The end, done whining, feel much better now, thank u for reading my whining.

  • Home Depot

3/14/14

Love the hassle return policy, love the speed they work on getting my pick up order ready. Just didn't really like the guy in the store lied to me about 0% APR on home depot purchase by opening the card...

  • Target

3/14/14

Just for having red card, I get free shipping on everything! I don't why it's offered, but I like it! Up & up diapers are go-to diapers for me now. It's cheaper on line than in store, at least some times, I don't why but love it!

  • Groupon

3/14/14

I've been wanting a Balenciaga purse, saw it on ideeli recently, then showed the page to my husband. He surprised me with the packaged I found on my door way this morning. I'm really happy for this. However, after a whole day of medicating telling myself it must be all good and just stay happy, I simply couldn't. From the way it got shipped to me, the tag, the dust bag and the appear of it, I'm just not 100% confident that it's authentic brand new Balenciaga purse. There was no stuffing to keep the purse in shape and relatively naked straight in the shipping box. The shipping box was crashed and broken (of course). It was in the dust bag, though only half in half out. The zippers are open. The tag is not on the purse, instead it was stuffed in the front pocket.The hardware on the purse doesn't match the price paid either. The color of the studs look worn-off, while the color of the zipper seems really too yellowish. Unfortunately, almost no-wonderly at the moment I was checking it through, it states as non-returnable.
After a whole day feeling frustrated, my husband got home, took a look and said while this is what happens when buying at discounted price. But really? It is supposed to be like this?
How can I return this one PLEASE?
Thank you for reading and hope it's helpful to you.

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DeeDee L. – Groupon Rep

Hi Chen,

Thanks for giving us your feedback on SiteJabber. All items we sell on ideeli are 100% authentic and I apologize if you aren't happy with the product you ordered. It was sent to you with the authenticity card and, as stated on the site when the order was placed, sold as a final sale item. With that being said, we're happy to issue you a courtesy return for this item since you aren't happy with the purchase you received.

I'm also very sorry to hear that the box was damaged during the UPS shipping process. I'll make sure to let UPS know about this issue and also pass along your feedback about the lack of stuffing to our fulfillment center.

If our customer service team hasn't already resolved this for you, which they would be happy to do, please send me a private message with your order information. I look forward to hearing back from you and resolving this issue.

Best,
Jason Faria
Director, Customer Service

  • Kohl's

3/14/14

Love the site! There are at least more than 2 items in every room which are from Kohl's in my house now. And there are certain things I just go straight to kohl's to shop for, like bedding. Best after shopping all over the places. Love it!

Chen Has Earned 7 Votes

Chen C.'s review of Groupon earned a Very Helpful vote

Chen C.'s review of Kohl's earned a Very Helpful vote

Chen C.'s review of Target earned 2 Very Helpful votes

Chen C.'s review of Best Western earned a Funny vote

Chen C.'s review of Home Depot earned 2 Very Helpful votes

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