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Home Cinema Center

How would you rate Home Cinema Center?
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Germany
1 review
1 helpful vote
Follow Shawna L.
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The bedroom set was on sale, and it was delivered earlier than expected. We set it up as soon as it arrived and it is even more beautiful than any of the photos.

The delivery company was top notch and we are thrilled to stay at home and have something like this delivered.

Great company, and great furniture!

Date of experience: January 11, 2022
Georgia
1 review
4 helpful votes
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We recently ordered a table and chairs from a different company who contacted us to let us know they no longer had our desired chairs. So we contacted this company who ensured us that they definitely had them! They ended up sending us the wrong chairs. When we called immediately to tell them they were EXTREMELY rude to us and hung up on us. Now they are not even taking our calls and we still have not resolved our chair issues and have the wrong chairs. We have left messages, sent pictures, etc... Our original order confirmation shows the chairs that we were expecting as well. They are very sketchy!

Date of experience: January 22, 2017
Texas
1 review
0 helpful votes
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Great Experience
October 30, 2019

I ordered a dining table set and china cabinet through HomeCinemaCenter. I had a great experience. Easy ordering and quick delivery, and the price of the table was the lowest compared to all of the other stores. My entire family loves the table and its great quality.

Date of experience: October 29, 2019
Netherlands
1 review
13 helpful votes
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Great Value
March 2, 2020

I shopped for furniture in stores and did no have much luck until I found this site - HomeCinemaCenter and they had what I wanted but I was Leary if ordering something site unseen but it was so worth it. I ordered the living room set and HomeCinemaCenter keep me updated every step of the way, it was a quick and pleasant experience and I would recommend Home Cinama Center to anyone. I love my couch. The delivery guys were amazing. Thank you!

Date of experience: March 2, 2020
North Carolina
1 review
3 helpful votes
Follow Lisa W.
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Horrible, horrible, horrible! That is my experience! The headboard arrived broken and this guy, M***, was very rude and abrasive on the phone! I don't think this is a legit company, only this one guy, M***. He is not going to stand behind his product,

Don't buy here! My money is wasted as now I have to buy a new one from a real company

Date of experience: August 8, 2012
Switzerland
1 review
2 helpful votes
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Just what I wanted
February 26, 2019

It was very easy to find what I was looking for at homecinemacenterr. Furniture arrived very quickly and customer service was amazing! Looking forward to receiving a bedroom set for my granddaughter. She is going to so excited. She's wanted a bed like this for some time.

Date of experience: February 26, 2019
Texas
1 review
0 helpful votes
Follow melina n.
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We order a dining room furniture set from Home Cinema Center. The item arrived in a timely manner., about a week. I love the table and shopped it through many sites and found yours to be the most reasonable. I previously ordered a large white entertainment center from you and I love it.

We get so many compliments on it. It is a beautiful and sturdy piece. Thank you for all of the help coordinating the pieces and providing all the information to me to help me make my decision. A+

Date of experience: January 31, 2019
Netherlands
1 review
6 helpful votes
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Excellent
January 17, 2020

We were thrilled with the quality of products and with the processing and shipping updates we received throughout the process. Customer service was great and delivery crew was amazing. We would definitely order from HomeCinemaCenter again!

Date of experience: January 15, 2020
Netherlands
1 review
1 helpful vote
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Very Impressed
March 3, 2019

We just had our furniture delivered today and I couldn't be more happy The delivery people worked on a convenient time and schedule for us. Can't wait to buy more from HomeCinemaCenter., a fantastic company! Great prices and very fast shipping. I had no issues with the order and Customer Service was great an answering all of my questions. Very fast and profecient service. I am very impressed!

Date of experience: March 2, 2019
Alabama
1 review
3 helpful votes
Follow Tony C.
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Ordered from this site and did not receive the items in my cart. Sent furniture that was completely different. Then when I called could not talk to any customer service person. Said to send to *******@homeceniacenter. Got answer your claim is closed. Could not get them to return the furniture. Charged my card for more than cost on site. Completely a scam site. Do not order from them.

Date of experience: August 22, 2019
Pennsylvania
1 review
1 helpful vote
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Customer service
May 1, 2019

I haven't received my chair yet, but asking customer about curbside delivery. They hung up on me. Told me to find someone in the neighborhood to bring my chair in. Told me it was 300.00 more for them to bring it in. Horrible just horrible. I wanted to cancel it, and he told me I might S well accept it

Date of experience: May 1, 2019
France
1 review
0 helpful votes
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Very Happy
February 15, 2019

We ordered a recliner chair and we are very happy with our experience with homecinemacenter. They informed us when it was shipped and approximate delivery time and what to expect. Our recliner arrived in excellent condition and we had a very nice driver & set up person from the company. We would not hesitate to order from them again... Thank you homecinemacenter. We are very pleased with our chair!

Date of experience: February 13, 2019
Romania
1 review
0 helpful votes
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Stress Free Shopping
December 15, 2021

I was moving into a new house and was looking to do a update on our furniture. I knew what I wanted, but going through an on-line retailer made me a little nervous. The prices were good and they did offer some great financing so i took a risk.

From the moment I called and throughout the process, they were very responsive and actually reached out to me on a several times to ensure i was aware of the status of my order. Yes, the supply chain was a little broke due to COVID which created shipping delays, but it was an issue with the furniture manufacturer rather than HCC.

Amanda was particularly helpful and attentive throughout the process to ensure I had minimal stress. I could not have had a better customer support associate.

Date of experience: December 14, 2021
Netherlands
1 review
0 helpful votes
Follow janet l.
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I am in the process of purchase furniture for my new home. I was originally decided to purchase my dinning set with a store in Orlando. I love to look for a bargain and found that this online store had the same furniture at a great price at homecinemacenter.

With all of my concerns that I had purchasing online when my house is still in the process of being built. Amanda reassured me that they could hold my order for up to 6 weeks, which was a relief. Order shipped on the date I requested and arrived in beautiful condition. What a buy!

I appreciate all the help that she has provided me.

Date of experience: January 6, 2019
Netherlands
1 review
2 helpful votes
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I had been looking for this entertainment center for a long time and HomeCinemaCenter had the item in stock for immediate shipment. The customer service was excellent and the products arrived on time and in good condition.

Date of experience: October 1, 2019
Netherlands
1 review
1 helpful vote
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I recently purchased a powered lift recliner for my Mother. I handled the ordering and my mother handled the delivery. Smooth transaction from the moment we inquired about the purchase. HomeCinemaCenter was extremely easy to work with and the recliner arrived earlier than expected. We took a chance ordering online and
It saved us both money and time. Thank you!

Date of experience: July 15, 2019
New York
1 review
0 helpful votes
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Fantastic
September 16, 2017

After buying my home I thought the hard part was over well nope. I then had to find a way to get all new furniture that would fit in my home that had some off walkways as well as lots of windows I was scared to lose the flow of my home.

I went to 6 Furniture stores before I found HCC online. Soon as I called in I was helped! The girls name was Rachel. She walked me threw each room it was amazing. There pricing is by far the best and it's quality Furniture. I was so impressed that it also was delivered just 6 days later! I am threw the moon happy I would highly recommend HCC and speak with Rachel., she is fantastic!

Date of experience: September 16, 2017
North Carolina
1 review
1 helpful vote
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Love my sofa set
October 8, 2017

I love the sofa set! It does not only look comfortable but it also is super comfortable. I ordered the sleeper sofa set, which I used with my Guests and both told me that they had a good night sleep.

The set up was great as well. They were here on time and set the set up really fast. I really do love my experience with HCC.

Date of experience: October 7, 2017
Texas
1 review
2 helpful votes
Follow Yolanda S.
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Called to inquire about a bedroom set and the guy was extremely cold. I wouldn't recommend their business. I just wanted to know if the piece was indeed in stock, as it was out other places and he was defensive IMMEDIATELY. I found it weird as I was kind and warm. Not worth my time and I wouldn't recommend you wasting yours either. Take your business to a friendly company that truly wants to help its customers.

Date of experience: May 25, 2021
GB
1 review
21 helpful votes
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Impressive Service
July 26, 2020

I found a desk set that I loved on another furniture website but it was sold out. After searching for the desk online I found the same desk set at a lower price than anywhere else online through HomeCinemaCenter. I was wary as I am a bit set in my ways in only ordering from sites I have used before or the really big names, but I went ahead and ordered my desk. The process was simple and I got email updates throughout the process, and I received my desk very quickly. The desk was wrapped in the same packaging that it came in from the manufacturer and though there were some facial marks on the box form transport, everything inside was very safely packaged. My desk is absolutely beautiful and I am really glad I ordered it through Home Cinema Center

Date of experience: July 26, 2020

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
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