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Home Cinema Center

How would you rate Home Cinema Center?
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New York
1 review
0 helpful votes
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Amazing Products and Delivery service
December 16, 2024

This is the second time I've ordered from Home Cinema Center and I will definitely do it again! They are quick, efficient, friendly, & very thorough!

We ordered a bedroom set and dining table set made by Liberty Furniture. Arrived and looks amazing in our home. Also you can't beat the quality and price! I've been beyond impressed!

Date of experience: December 16, 2024
Netherlands
1 review
0 helpful votes
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Easy Ordering Experience
March 17, 2025

I am a first time customer and my experience was very good the person that helped me place my order was very helpful seemed to be experienced and
Overall placement of my order was easy. This was such a treat ordering online especially considering it was a large purchase with very large furniture pieces. The website was easy to use.

The pricing was very reasonable, and the follow-up emails, texts, and phone calls provided a very satisfying experience. I'm very happy with the process. Our living room and dining room sets arrived in perfect condition and look amazing in person., so much better than the photo could do justice.

Date of experience: December 14, 2024
South Carolina
1 review
0 helpful votes
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Excellent Customer Service
April 22, 2025

Easy to maneuver through the site, customer service was very helpful when I called, delivery time was quick and the price was great! I will definitely use them again. The delivery service was phenomenal as well, in and out and took everything with them. Thank you for excellent service!

Date of experience: December 18, 2024
Illinois
1 review
0 helpful votes
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Exceptional Customer Service
December 20, 2024

Fabulous experience! Easy to use website, email updates on order, super fast delivery (no delay even with winter storms!), excellent packaging, even better quality than I expected.

I even had a question about what I ordered and called customer service - got a real person after only 20 seconds who was perfectly helpful. Definitely recommend HomeCinemaCenter!

Date of experience: November 27, 2024
North Carolina
1 review
0 helpful votes
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Very Professional Company
December 19, 2024

We have never experienced a better company from beginning to end than this one. I spoke with the sales team when I called to get a delivery estimate. She was open and honest and very informative. Our couch came earlier than expected. We received an email to confirm we would be available. The delivery was flawless.

Very professional. Also, $650 less than everywhere else for the same couch! Absolutely so impressed with this company. We will definitely order from here again!

Date of experience: November 27, 2024
Nevada
1 review
0 helpful votes
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Exceptional Customer Service
February 1, 2025

I was skeptical about buying two rooms of furniture online, but the savings equaled so much that I thought I would take the chance. To be quite honest, I have never had good experiences with buying larger household items online, UNTIL NOW.

HCC customer service, has been exceptional. From placing the original order, all the way through delivery, I couldn't have asked for a more pleasurable experience. Not only did they sell the exact furniture pieces I was looking for and sell them at the lowest prices that I would find anywhere, from the local furniture retail stores, all the way through all the discount online furniture dealers, they also followed that up with absolutely awesome customer service. HCC will be my ""Go To"" furniture dealer from this point on. So happy I found them!

Date of experience: December 12, 2024
Georgia
1 review
0 helpful votes
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Very Happy with Purrchase
December 22, 2024

I am very happy with my purchase! Found the perfect sofa for my new home and it was definitely the best price. Took just a few days to deliver, great service and Amanda with the home delivery service delivered it to my home and made sure everything was nice.

Date of experience: November 30, 2024
New York
1 review
1 helpful vote
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Great Shipping Service
March 29, 2024

I read many complimentary reviews which is one of the reasons I chose HomeCinemaCenter. Price was considerably less than other sites and customer service was most helpful with a question I had before ordering. I checked the color upon arrival and it is as shown in the photos

The entertainment center arrived safely and fits our room perfectly. Even all of the glass shelves arrived safely. Thank you for great customer service!

Date of experience: March 29, 2024
New York
2 reviews
1 helpful vote
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Easy online ordering experience. Most competitive price for the set. I was trying to match other furniture in my house and this was a bit lighter in color. Was able to darken it up with furniture polish and now it looks perfect! Shipping speed was amazing!

Paypal financing was great option with purchase from HomeCInemaCenter. Shipping service was very fast. Thank you!

Date of experience: February 25, 2024
North Carolina
1 review
1 helpful vote
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Extraordinary Customer Service
March 10, 2024

I could not ask for a better person to lead my family to purchasing a bedroom set which was a major purchase in our lives. Angie was extraordinary.
A gem of a person and we cannot thank her enough for the ease of the transaction.

All things were clear. She walked us thru everything. Financing and
How to navigate ever aspect. We appreciate her. Outstanding person and representative. ORder was delivered and we love out new set. Thank you!

Date of experience: March 10, 2024
New York
1 review
1 helpful vote
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5 Star Service
June 24, 2024

HCC removed all skepticism associated with online furniture shopping. From the time I clicked the purchase button up to the delivery everything was perfect. I was assigned a representative named Kelly who kept me informed of every move of the entertainment center.

Once the entertainment center arrived at my home it was assembled without a scratch. I would definitely recommend HCC to my friends and family. Excellent purchase and beautiful product!

Date of experience: June 24, 2024
New York
1 review
1 helpful vote
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Very Happy
February 26, 2024

I'm very happy with my purchase. My sectional was delivered sooner than expected. The entire family loves this new set. Excellent communication - very friendly delivery crew! The price was great we

Good job.

Date of experience: February 26, 2024
North Carolina
1 review
1 helpful vote
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Beautiful Furniture
May 26, 2024

"Purchased a dining room table and 8 chairs and am so happy with this purchase. The quality is great and at such an affordable price. There is a design element (gold line) on the table that was hard to see in the online pictures but I actually really like in person. The delivery process was seamless and it arrived within the estimated delivery window.

Allison, the manager at HCC was so helpful and gave us constant updates on our order progress and followed up post delivery to ensure the delivery was successful and satisfactory. The local delivery team was wonderful as well. Arrived well within the delivery window and they called ahead to give an update when they were close. They were courteous and put everything together quickly while being mindful not to damage anything.
So excited to put this dining set to use for upcoming summer break."

Date of experience: May 26, 2024
North Carolina
1 review
1 helpful vote
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I ordered a bedroom set from HCC and later a dining room set. Local stores were hundreds more and also charged for delivery + tax. The bedroom set took one week to arrive and the sofa about the same (this included waiting for the local delivery contractor to be in my "area").

I appreciated the sofa pictures with dimensions shown on the website, as well as update emails that show where in the shipping/delivery process your order is. Excellent company and amazing customer service!

Date of experience: March 3, 2024
Delaware
1 review
0 helpful votes
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Very good communication
February 22, 2024

Was skeptical, but did my research and decided to order a table a few weeks back. The deal was amazing, but the experience was even better. I received frequent communications, including a notification of when my payment was processed. Kayce was my contact, and she kept me informed every step of the way. The delivery company was timely and efficient, and the table was in perfect condition. This experience was far better than my recent experiences elsewhere, including with a well known national furniture store.

Date of experience: February 22, 2024
North Carolina
1 review
0 helpful votes
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Exceeded Expectations
March 16, 2024

No comparison! These sturdy, Catnapper recliners exceeded all of my expectations! The quality construction has the imports beat, hands-down. I chose a couple of the Nolan Recleiners. Delivery was early; assembly was not needed and two well-packed pieces.

The price was actually little less than the imports I checked out, and the value--again, there's ""no comparison."" Thank you, HCC If it had not been for you, I would not have found this! You were helpful in answering all my questions ahead of time, making it easy to do so and delivering answers quickly.

Date of experience: March 16, 2024
North Carolina
1 review
1 helpful vote
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Amazing quality Dining Set
April 15, 2024

I usually do not buy furniture online because you never know what you will get but I just loved this style of this dining room set so I went for it. I am so happy I did because it looks just like the pics online and it is very high quality wood for the price!

HCC was great to work with as well, I got my order shipped and delivered all in about 9 days.Thank you so much for the superior service and product! I really LOVE my dinong room set. I'm lookin gnow at what other rooms I can do over. :)

Date of experience: April 15, 2024
South Carolina
1 review
1 helpful vote
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Awesome Delivery
March 1, 2024

From the first contact with HCC, TiffyTan kept in touch with the progress of our order. It arrived in the time period we were told.The delivery service was awesome. White glove service. They set up the bed frame, and and installed the mattress and box spring. I would recommend them and I would use them again. Thank you.

Date of experience: March 1, 2024
Netherlands
1 review
11 helpful votes
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Very Fast Shipping
January 19, 2021

The Magnolia Manor desk and matching file cabinet stand are excellent quality. They are exactly what I was looking for. Very easy to move and already assembled...
I didn't even need my husband's help ;) They fit perfect in our modern farmhouse home. I love the rustic/chic style. The shipping was incredibly fast! I received them way sooner than I was expecting especially right now with so many things on back orders! Thank you, HomeCinemaCenter!

Date of experience: January 17, 2021
Netherlands
1 review
8 helpful votes
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Jessica was a tremendous help during this large purchase of medical breakthrough massage chair. Her knowledge of the chair, patience, and professionalism was a very welcomed change to what I have come to expect from normal internet based transactions. She took personal ownership of even the most minor of details and ensured quick and accurate resolution.

My complex and large order was completed perfectly and arrived sooner than expected. I am not typically surprised by good service, but Jessica was instrumental in renewing my hope that there are indeed great companies still out there eager to please their customers... Well Done.

Date of experience: March 13, 2021

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
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