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Home Cinema Center

How would you rate Home Cinema Center?
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Netherlands
1 review
0 helpful votes
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Fast Delivery Time
April 15, 2023

We went to many different sites to find the perfect bedroom set for my daughter and ended up purchaing from HomeCinemaCenter. We were looking for something in between ages, not for little ones but what she could also used until she became a teenager.

This white bed set came in great quality for the price. The details were very nice although the bed was a tad longer than what we anticipated even after getting the measurement. In our opinion, it just fit perfectly in her room. It was free shipping and assembly included. Excellent quality, fast delivery, and family is very happy.

Date of experience: April 15, 2023
South Carolina
1 review
0 helpful votes
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Outstanding
June 28, 2017

Outstanding! They exceeded my expectations! I was very doubtful about making such a big purchase online, but customer service made me feel at easiness. I got a live person each time I called and strange as it may sound, was never put on hold. Their product knowledge was outstanding. Thanks!

Date of experience: June 27, 2017
Netherlands
1 review
2 helpful votes
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Fast Shipping
October 8, 2020

Would definitely order from HomeCinemaCenter again. The prices are great and service is fantastic. Lisa was so helpful and quick to give us
Answers on the order status and answer questions. Great experience!

The delivery could not have been faster. In just 10 days we had our new bedrooms set in perfect condition! Thanks!

Date of experience: October 8, 2020
Canada
1 review
3 helpful votes
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Flawless Delivery
September 9, 2019

HomeCinemaCenter is awesome! They continuously kept me updated with phone messages and emails, and not just one employee, but a half-dozen different people. They really have a great team and flawless internal communication. They also had the best price for the item I wanted. It arrived in perfect condition and then assembled as part of the purchase price! I HIGHLY recommend them! Thank you.

Date of experience: September 9, 2019
Netherlands
1 review
1 helpful vote
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Purchased a beautiful bedroom set end of December, and Michelle handled my purchase from start to delivery. I was very impressed with his continued follow-thru keeping me updated on my order status, making sure the white glove delivery made contact for scheduling, and making sure everything
Purchased worked out. Although, the four month wait was long;

Michelle made the process so much easier by keeping me in the loop at all times.
Their white glove service team was very professional and did a n amazing job also. I would definitely recommend and use HomeCinemaCenter again!

Date of experience: February 2, 2023
Texas
1 review
2 helpful votes
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Very Impressed
December 5, 2019

I am impressed with the service this past week from HomeCInemaCenter! Customer service reps working on my order placement and shipping. They were polite and handled everything very quickly.

Thank you SO much! Very appreciative.

Date of experience: December 4, 2019
Austria
1 review
0 helpful votes
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We have recently been involved in a remodel project at our home. We elected to purchase some Magnolia furniture from Liberty Furniture collection and I received excellent service. Customer support has been outstanding along the way keeping us informed about delivery dates and availability.

Lindsey has been extremely beneficial and even followed up with me after the delivery was made to make sure everything was in order.
I'm so happy I chose to do business with his company

Date of experience: May 23, 2022
Pennsylvania
2 reviews
8 helpful votes
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I received my sofa bed after 34 days. It is in good shape and what was advertised. However, their service stinks. I emailed them and called and left messages. Their delivery time is not as advertised and they are not willing to work with you to make things right. 30 days later I saw that the item was 100.00 less. I asked for a discount because we did not receive in the time frame stated and of course that is a big fat no. I said I will just refuse the shipment and boy oh boy, that guy became very talkative. But what ever, I got my couch and I like it.

Date of experience: May 14, 2013
New York
1 review
0 helpful votes
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Mike was a pleasure to work with. He answered all my questions about Liberty furniture that I asked. Upgraded to white glove delivery. Took about 2 weeks to receive the
Table set and I love it. Exceptional quality, and fits our space perfect. Thank you for the excellent service!

Date of experience: August 9, 2019
Switzerland
1 review
1 helpful vote
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First time shopping here, good prices and communication. I contacted HomeCinemaCenter by phone once prior to ordering and customer service was courteous and helpful. Would buy from this site again. Shipment was delivered in less than a week and beautiful.

Date of experience: August 29, 2019
Washington
1 review
13 helpful votes
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This company may have nice products but their customer service representative is unprofessional and possibly ready for a melt down. I was trying to clarify if my account had been charged for a product I ordered and he would not let me finish, kept speaking over me and finally cancelled my order. Crazy. Sad as this does not seem to be typical for them but that may be old news. Plenty of other retailers sell the product I was buying so I will move on.

Date of experience: October 8, 2020
Florida
1 review
6 helpful votes
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I received a bar in two boxes. Carrier dropped off. When I opened the bottom was fine but the top was damaged. HCC is saying not their problem. Yeah, I call BS on that. They have obviously had issues before as there are so many complaints. They offered $50 rebate on a $1000 bar? Really? I just put a stop to my credit card. I have pictures showing the box looked fine and then inside the damage.

Date of experience: September 24, 2018
Netherlands
1 review
1 helpful vote
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Beautiful Products
January 9, 2022

To say my husband is picky is a complete understatement, but he absolutely loves this dining set. This is exactly what swe were looking for and the quality is awesome. Very few makers have this type of table and seat combo and all want significantly more $$ for them. We will remember
HomeCinemaCenter in the future when other furniture needs come up. Lastly, the table set shipped out promptly and arrived with no damage.

They were individually packed in strong boxes with a good amount of padding for protection. We didn't expect to have them around for this Christmas when we ordered, but are thrilled that they were.

Thankyou!

Date of experience: January 9, 2022
Netherlands
1 review
2 helpful votes
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Great Purchase
March 2, 2019

I love my new Sofa and love seat. It arrived 2 weeks earlier than expected. This is the second time I've purchased from HomeCinemaCenter and will order again. The prices and free shipping are an added plus. The delivery and set up was quick and the workers were professional. Thank you for such a great experience!

Date of experience: February 28, 2019
Switzerland
1 review
0 helpful votes
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I called to ask a question about some furniture at HomeCinemaCenter. Amber assisted me and helped me figure everything out. The order process was quick and easy. As well as the prices were the best that I could find online or in stores. Thank you guys so much. Looking forward to doing business with you again.

Date of experience: November 9, 2018
Washington
1 review
0 helpful votes
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Excellent Delivery
August 20, 2019

We recently bought two bedroom sets from HomeCInemaCenter. Not only were they both cheaper than what we saw at local stores furniture, but it even came with free delivery. The website stated it might take about two to four weeks for our stuff to be delivered. We received both dressers within a week, way earlier than expected.

The delivery went smooth with their associates taking great care of the bedroom sets Will definitely return for our future furniture needs.

Date of experience: August 20, 2019
South Carolina
1 review
0 helpful votes
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I was impressed with the speed in which we received our order. They always come through and the prices are usually better than other places. Everything was in excellent condition upon arrival as well.

Date of experience: November 22, 2013
Netherlands
1 review
0 helpful votes
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Their prices beat competitors. Anytime I called, the staff was always courteous and quite helpful. I received frequent updates as to the progress of my order. Highly recommend and will definitely use HomeCinemaCenter again.

Date of experience: August 28, 2019
South Carolina
1 review
1 helpful vote
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Went exactly like I wanted it to. Great responses (professional and easy to understand) to a phone query. Products were described properly on the site. Pictures represented products well. Very happy with my experience.

Date of experience: November 3, 2016
California
1 review
0 helpful votes
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Fast Delivery
October 15, 2018

I ordered a dining room table set from homecinemacenter.com. This arrived with very fast delivery. Both table and chairs looked just as they appeared on the website and were very easy to assemble. Beautiful

Date of experience: October 13, 2018

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
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