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Home Cinema Center

How would you rate Home Cinema Center?
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Switzerland
1 review
1 helpful vote
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5 Stars all the way!
March 21, 2018

Homecinemacenter has unbelievable deals, from bedroom sets to beautiful accent chairs, stunning designs of coffee tables and the best choices of sideboards I have found online. I have a list, some things I want are sold out, hopefully they will notify me as stated when it's available again... but later this week I will fulfill the rest of my list!

I have received several orders and everything comes in faster than expected. Customer service has been wonderful with a a few missing screws (which they sent out immediately by regular post). 5 Stars all the way! I'm telling all my friends and family about them to hopefully receive more of a discount next time as well.

Date of experience: March 21, 2018
Greece
1 review
3 helpful votes
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Exceeded Expectations
October 13, 2019

We had been researching dining sets for quite some time with HomeCInemaCenter. Found this set by Liberty Furniture to be perfect. The delivery process and set up was explained and timely. Product info was super. Quality exceeded expectations. Thank you!

Date of experience: October 13, 2019
France
1 review
6 helpful votes
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Fast delivery
November 25, 2020

I contemplated with the decision to buy office furniture for months. I ordered my desk from this company and it was delivered right to my office unpacked & set up.

Called Kate at Home Cinema Center and she gave me a super great price. Better than DB and in less than 5 minutes - no hassles! I'm thrilled!

Thank you!

Date of experience: November 25, 2020
Virginia
11 reviews
22 helpful votes
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Con Artists
March 12, 2019

Home Cinema Centers sells items on their site that are no longer made, discontinued items. I paid almost $1000. For a dining set and extra chai rd s plus $119.00 shipping only to be told three days later that the item is discontinued. Evidently they don't keep track of their website and what is and isn't available. $#*!s.

Date of experience: March 12, 2019
New York
2 reviews
1 helpful vote
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Shopping here is so much fun. The products sold on this site are very reasonable and beautiful. I personally love to shop and you cant beat free shipping!

Now on our 4th order and have always been pleased!

Date of experience: March 22, 2016
Germany
1 review
3 helpful votes
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Quality Service
April 17, 2019

Quality of everything I have purchased from homecinemacenter has always been great but I was worried making a large purchase without being able to touch it first. But we worried for nothing. Very happy with our new dining set. Shipping took a week and customer service was perfect.

Date of experience: April 15, 2019
Ukraine
1 review
1 helpful vote
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After shopping for nearly a year to find just the right entertainment wall unit I am so happy I was patient. HomeCInemaCenter launched this product in their new products section and sent mean email when it came out. Great feature. This unit has the perfect scale - it doesn't overpower the room with its height or depth. Excellent quality for the price and the white glove delivery service was outstanding. I'd give it another star if I could.

Date of experience: April 5, 2018
Netherlands
1 review
2 helpful votes
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Excellent Customer Service. From the very first contact with the sales Department through multiple call with Amanda, the service was outstanding. We ordered a bedroom set which arrived in perfect condition.

I had to place my order by phone since I wanted assembly service, their white glove treatment. They provided us with beautiful, high quality furniture at a great price and exceptional service. We could not be happier!

Date of experience: September 30, 2021
Florida
1 review
3 helpful votes
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I Recently bought the Magnolia Manor media center from HomeCinemaCenter and I couldn't be more happy with it. The set is exactly what I wanted. The shipping company arrived earlier than scheduled and the box had no visual signs of damage.

Set was easy to put together as everything was already assembled. Not exactly a handy and I didn't have any issues sliding this together. Customer Service was on point with my few questions. Will most certainty do business with again!

Date of experience: October 28, 2023
Netherlands
1 review
0 helpful votes
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The furniture is beautiful and got a better price than finding it locally. Plus free shipping. Win win. The customer service was outstanding. They went above and beyond to help me with my delivery and answer all of my many questions. I am sold on home cinema center. I will be ordering more furniture from them!

Date of experience: June 2, 2022
Netherlands
1 review
0 helpful votes
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Love my Bedroom Set
December 18, 2018

We looked at furniture in the stores, found what we wanted and ordered it from homecinemacenter for a substantial savings. We were very surprised when they notified us so quickly to set up a delivery date. It arrived right on time, in perfect condition and was set up in our home. Customer service responds to me within just hours, and their delivery people are incredible. I'm looking forward to doing over my main house and can't wait! We were very pleased with the entire process and will definitely be ordering again!

Date of experience: December 18, 2018
North Carolina
1 review
2 helpful votes
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After ordering several items, all furniture type storage items, I can honestly say - I love this site. It's one stop shopping
For unique as well as common items both decorative and practical. Shipping is outstanding and I have been very satisfied with the quality of my purchases. I have not had the need to use their customer service dept. nor have I needed to make any returns so I'm unable to comment on those areas, but not having needed them is almost a compliment t in itself!. I will not only shop this site again, I will not hesitate to recommend it to others.

Date of experience: July 16, 2013
Finland
1 review
0 helpful votes
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Big thank you to Matt for explaining your shipping policy to me as I am a first time customer. He was kind, patient & professional. Living room set arrived on tim and in perfect condition. Great experience start to finish. Thank you!

Date of experience: March 15, 2019
Netherlands
1 review
2 helpful votes
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This was the largest purchase I had made over the internet and had some concern. They did not disappoint me. Communications were great in both e-mail and online order status.

Once shipped I was provided additional communication and contacted by their delivery company, who were very nice to speak with, and we arranged a date for delivery. My furniture arrived packaged extremely well and looks beautiful.

Thank you home cinema center for a great deal and excellent experience!

Date of experience: January 30, 2018
South Carolina
1 review
3 helpful votes
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Prompt Delivery and Gorgeous Furniture
October 21, 2023

Thank you Amanda for all of your help scheduling a prompt and timely delivery of my new dining room table Best pricing I could find under $2000 for this set. Everything around me (Orlando) was over 2k for what I wanted and didn't offer free shipping and home set up (that's at least $200).

Delivery time as quick. Less than 2 weeks. Home Cinema Center provided tracking details, and the crew called a few days before to schedule day and time to come with the set and set it up in my house. Could not be happier. Thank you!

Date of experience: October 21, 2023
France
1 review
17 helpful votes
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Thank you
January 15, 2019

After shopping around locally and on the web, I placed an order for 3 pieces of bedroom furniture to go along with a few pieces of the same set we purchased locally. HomeCinemaCenter sent follow-up emails clearly describe the process and what to expect, and I received an email update at each stage of the process confirming that the shipment was on track (this same info is available on their order status site, but there is really no need to check). The furniture was shipped and delivered by the local white-glove delivery company well within the timeframe quoted when ordered (<3 weeks). All pieces were in great shape and we would definitely recommend and use this company again! Communication was excellent! Thank you very much!

Date of experience: January 14, 2019
Maryland
1 review
6 helpful votes
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This company sells damaged products and has fake reviews. The man that answers the phone has a extreme attitude and doesn't care about your purchase after it's delivered. He will even go as far as hanging up on you! Complete SCAM

Date of experience: December 6, 2017
Texas
1 review
0 helpful votes
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Best Decision
October 30, 2021

We purchased this sofa online, sight unseen which was a difficult decision, but HomeCinemaCenter.com put those fears to rest. From placing my order and the consistent follow-up emails I received, I knew I made the right choice.

This beautiful posh sectional sofa by jackson was delivered in several weeks and we can not be any happier. We received the best price, best customer service and best delivery! Without a doubt, we will make all next purchases with homecinemacenter!

Thank you so much!

Date of experience: October 29, 2021
Washington
1 review
0 helpful votes
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Great Customer Service
December 22, 2017

This company is great! The website is very user friendly. The customer support is outstanding! Prices are fabulous! They call to confirm your order and you will get emails
Updating you on every step taking place. Will for sure shop here first for any future furniture needs! Plus with certain purchases, you will receive a free protection plan.

Date of experience: December 21, 2017
Austria
1 review
0 helpful votes
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Excellent Quality
November 29, 2021

I ordered a sofa set and had this delivered in just 2 weeks! Customer service was great with taking my order and provided shipping details very quickly. The delivery company took off the truck and brought right into my house. Excellent communication and very polite.

All of my family and friends are amazed at the quality and deal I got! I will be shopping here to do over another room soon!

Date of experience: November 28, 2021

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
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