Home Cinema Center

They sent the wrong product and offered one of two solutions. Either a $75 credit or to issue a refund and return the product. Neither of which helped us since we designed our theatre room around the riser that we purchased through them.

The rep who called himself a manager was extremely rude and offered no solutions and instead asked me the solution that I wanted. When I told him a larger credit for their mistake he told me no and to deal with what I had. When I got upset he hung up leaving me without a solution and a wrong product. Had I had known I would have got what I got I would have went with another company.

Could not be any more disappointed with the company and their service

I ordered a tulip table with wood top. It showed up 10 days after I ordered it. My husband and I were very impressed with the packing of the table. Came in separate packages. The base of the table was in a thick box filled with styrofoam blacks surrounded by a wooden crate, then wrapped profusely with bubble wrap, and finished with 5-6 layers of plastic wrap. The table top was surrounded with foam paper, under a surround of styrofoam blocks, placed in a cardboard box that was surrounded by multiple layers of bubble wrap and plastic wrap.

The table is of nice quality, especially for the price. I would definitely shop with again.

I have been searching all over the internet to finish our new bedroom collection but went through several different vendors trying to purchase the Magnolia Manor King
Bed and matching table set. Amanda was quick with email communication with any questions I had. At first I thought it would take several months to receive my
Order due to backorder from the manufacturer, but luckily a week later,

HomeCinemaCenter had contacted me saying my order had arrived at the local delivery
Warehouse. The delivery crew was wonderful and put my bed together! Took nearly an hour and a half for them to do it (thank goodness I didn't have to!) Will definitely
Purchase from this store again. THANK YOU.

HomeCinemaCenter was super easy and very convenient! We looked at placessome local places and were saw great pieces of furniture but were way overpriced. The local places also charged some ridiculous fee for delivery. We started looking around google to see if we could find the same furniture online. We came across HCC and it sounded too good to be true:

After we purchased the pieces we saw in-store, we were kept up to date on delivery, our price was significantly reduced from what we found local, and the pieces arrived earlier than expected. No scratches, no dings, no problems! We were so happy we made another purchase for a couch since we were so far under budget with our table and entertainment center. This was awesome!

The Parker House entertainment center is beautiful and the delivery/installers were professional and careful setting up my unit. It arrived much faster than I thought. Very pleased with HCC and the staff when I placed my order. Thank you!

Placed an order on 5/5, back-ordered til 6/6... Ok that is fine. On 6/14 I reached out to HCC via email since my online status still said processing and I had not received the item yet. HCC responded with " we have tried contacting you multiple times via phone and email with no response, you need to re-order." I stated I never received any emails or phone calls and I have been actively checking the progress online and in my emails. The only response I get was " It was not paid for, you have to re-order." Why do you give billing information if they are not going to bill you when the order is ready to ship? This is very poor customer service, they would not even re-process the order. Advise to check BBB to see what kind of company you are dealing with before purchasing anything.

At 8:45pm my wife and I searched and found a dinning room set we liked based on the image on the website but the description and list in the cart was different. I raised my concern with HomeCinemaCenter and spoke with Amanda who indicated everything was actually correct. Anyway, she assisted me in placing my order by phone. Just a few days later my beautiful dining set showed up and just in time for the holidays. Thank you Amanda for being customer focused and very professional.

We were very impressed with the way this company kept in touch with us about our furniture order. They kept in regular contact with us about the status of our order. And they were very attentive with our delivery as well.

Our furniture arrived in great shape with no problems. Thanks to Amber for keeping in regular contact. Would definitely order from them again

This was my first time ordering furniture online and HCC made it such a good experience I will be ordering more from them in the near future. I highly recommend this company to anyone who is looking to do their buying online. Even the delivery was exceptional. Great service all the way around couldn't have gone any smoother. Thank you HCC for such a good buying experience.

I purchased a dining set from HCC. I was searching for a particular table, and there were several other retailers offering the same product. However they had the product at the most affordable price. I queried the web for any coupons (there were several), and made my purchase online. Within a day, I had notification of the order shipped. The product was shipped and arrived within 5 days.

Overall, I would recommend HCC for such purchases. Online furniture retailers can be quite shady, and many websites out there are scams. HCC is not one of those.

Amanda and her manager made the process smooth and easy. She helped me make the transaction and when I wasn't comfortable paying over the web site her manager called me to do the payment over the phone.

They were both nice and helpful. Honestly it is refreshing being able to talk to a person!

Now I can't wait to make my next purchase to finish my home!

Home Cinema is amazing and they have great stuff,. So far I have been very pleased not only with the merchandise, but also with the delivery dates. They give a date when you are going to receive it and it is delivered that day. They also send a confirmation on all the items you order, and the order number so that you may track it, and I think that is great.

I recommend this site to everyone who likes a deal, and so far I am a satisfied customer.

Thank you HCC keep up the good work...

Ordering online was an easy process. Worked with Toby who was very knowledgeable and professional. Did a great job at answering questions and explaining warranty and delivery options.

Would definitely reach out Toby again for any future purchase needs from HCC. The delivery time was excellent and did an amazing job.

Everything arrived perfectly and would definitely order again.

The bedroom set was on sale, and it was delivered earlier than expected. We set it up as soon as it arrived and it is even more beautiful than any of the photos.

The delivery company was top notch and we are thrilled to stay at home and have something like this delivered.

Great company, and great furniture!