website thubmnail of Home Cinema Center

Home Cinema Center

How would you rate Home Cinema Center?
grey star
grey star
grey star
grey star
grey star
France
1 review
0 helpful votes
Follow sandra c.
Unfollow sandra c.
Send Message
Share Review
Report Review

Perfect for the beach
March 23, 2019

Beautiful bedroom suite, just perfect for the beach home. Delivery was right on schedule. Bedroom furniture was assembled at delivery just quickly and perfectly. Everyone that sees the suite loves it. The quality and workmanship is superb. Melissa the customer mgr., was on top of the order at every step. Thanks HomeCinemaCenter.

Date of experience: March 22, 2019
Netherlands
2 reviews
7 helpful votes
Follow kim a.
Unfollow kim a.
Send Message
Share Review
Report Review

Beautiful Furniture
January 11, 2020

The bed I ordered from homecinemacenter is not only beautiful, but very well made! A substantial piece of furniture. I was kept in the know throughout the shopping process and delivery set up. The two gentlemen from the delivery service that set the bed up were efficient and very nice.

Thank you

Date of experience: January 10, 2020
France
1 review
1 helpful vote
Follow Robin B.
Unfollow Robin B.
Send Message
Share Review
Report Review

Fast Shipping
December 10, 2020

Excellent customer service and product from HomeCinemaCenter. Received white glove delivery and setup. Delivery was said at time of purchase to be 3-4 weeks with possible delays but was delivered in just 2 weeks. Very happy with the product. Great communication of delivery status from time of order until delivery.

Date of experience: December 9, 2020
Massachusetts
1 review
0 helpful votes
Follow Erica M.
Unfollow Erica M.
Send Message
Share Review
Report Review

Very Satisifed Customer
January 11, 2022

Home Cinema is great and they have some really nice furniture,. So far I have been very pleased not only with the merchandise, but also with the delivery dates. They give a date when you are going to receive it and it is delivered that day.

They also send a confirmation on all the items you order, and the order number so that you may track it, and I think that is great. I recommend this site to everyone who likes a deal which is getting harder to find now a days, So far I am a very satisfied customer.

Thank you HCC keep up the good work...

Date of experience: January 11, 2022
Netherlands
1 review
0 helpful votes
Follow cynthia s.
Unfollow cynthia s.
Send Message
Share Review
Report Review

Fast Delivery
June 11, 2018

Found a great recliner living room set for a great price... cheaper then anywhere else. I didnt have to tack on tax or delivery fees. I even got free protection for
My furniture. No local furniture store offers this. The delivery was in just a week and was much faster than we expected. The local stores wanted us to wait 3 months.

I know I'll be shopping at HomeCinemaCenter for my next furniture purchase.

Date of experience: June 11, 2018
Netherlands
1 review
0 helpful votes
Follow emily l.
Unfollow emily l.
Send Message
Share Review
Report Review

Excellent Experience
September 24, 2019

I loved everything about the experience with HomeCinemaCenter. From easy ordering, emails with tracking my order and the order arrived on time. My dining set is exactly what was shown and described and perfect in my new home!

Date of experience: September 23, 2019
New Jersey
1 review
0 helpful votes
Follow kary n.
Unfollow kary n.
Send Message
Share Review
Report Review

Exceptional
November 30, 2018

I've ordered several large furniture items from homecinemacenter. I can honestly say - I love this site. It's one stop shoppingThere are some very unique as well as common items both decorative and decisively practical. Shipping is outstanding and I have been very satisfied with the quality of my purchases. I have contacted customer service dept on occasion for advice and shipping details and they have been outstanding.

The shipping people they use are amazing and been great with placing furniture in the rooms and moving around to try different decorating ideas.

I'm looking forward to my next room to do a makeover to. Thank you!

Date of experience: November 29, 2018
Netherlands
1 review
0 helpful votes
Follow briana W.
Unfollow briana W.
Send Message
Share Review
Report Review

Perfect Delivery
June 13, 2019

I ordered an dining table set and china cabinet from HomeCinemaCenter. It arrived in less time than posted when I made the purchase. It was well wrapped for shipping and arrived in perfect condition. The experience was better than I expected. Thank you!

Date of experience: June 13, 2019
California
1 review
0 helpful votes
Follow Dixie K.
Unfollow Dixie K.
Send Message
Share Review
Report Review

Love my table sets
August 29, 2017

I ordered 2 round table sets but checked everywhere around town. I took the chance and ordered them figuring if it went South I could simply return them. Much to my surprise I got them in perfect condition 2 days later and I have them three years later and adore them. They came well packaged considering the tops had glass sitting on top of them and none of the bronzing on the front was scratched at all.

They are very good quality and actually the same manufacturer I had looked at in a very high end department store. I got a steal and was very pleased all the way around. I saved a bundle and had no problems whatsoever. Super happy with my experience

Date of experience: August 29, 2017
Netherlands
1 review
2 helpful votes
Follow nancy h.
Unfollow nancy h.
Send Message
Share Review
Report Review

Very fast response
February 22, 2019

I am a new customer, but just ordered my 3rd item from HomeCinemaCenter. So far, I have had nothing but a good experience with them. Right after I ordered the first item, Ihad a question for their Customer Service. Within an hour, I received a reply in my e-mail. The second item was a beautiful cabinet that is much nicer in person than it looks in the picture. They seem to have good quality merchandise at a great price and a variety of items you just don't see anywhere else. And I love that the shipping charge is free for many items!

Date of experience: February 21, 2019
Netherlands
1 review
1 helpful vote
Follow Robin J.
Unfollow Robin J.
Send Message
Share Review
Report Review

Fast Delivery
January 5, 2022

We are so impressed with the service from HCC! They had excellent communication during every step of our purchase of 8 bookcases, from when we purchased through delivery, and even afterwards. We noticed everything was perfect upon delivery... and they again double-checked with us to be sure everything was alright.

Such excellent service is not to be found these days and we will definitely purchase from HCC again! We love our new home office bookcases!

Date of experience: January 4, 2022
Netherlands
1 review
3 helpful votes
Follow Robin F.
Unfollow Robin F.
Send Message
Share Review
Report Review

Wonderful
November 15, 2019

The catnapper couch is wonderful, it took less than 2 weeks to get to us and is HUGE fluffy and so comfortable! We also got the guardian plan so we always have the comfort in knowing if there is a tear stain or spill we can get it handled. Beautiful couch highly recommend. Shipping was great HomeCinemaCenter called us a week in advance and set everything up in minutes it was so quick and easy!

Date of experience: November 15, 2019
Ohio
1 review
0 helpful votes
Follow Jeff L.
Unfollow Jeff L.
Send Message
Share Review
Report Review

The people at Home Cinema Center are just plain rude! I purchased a recliner there and it was delivered broken. It took two months to have it fixed and it recently broke again. They refuse to assist me, and I was hung up on twice for simply asking how they can help me since I purchased it from them.

Date of experience: July 17, 2022
Virginia
1 review
4 helpful votes
Follow Justin E.
Unfollow Justin E.
Send Message
Share Review
Report Review

Purchased a table from them online. A few months later the finish began chipping off. The table came with a 1-year warranty. They say the defect isn't covered under the warranty, but can't provide a copy of the warranty to me. When I try calling them they tell me "all warranty claims must be handled by email" but they won't respond to my emails either. When I insist on talking to a person, they hang up on me. Horrible customer service.

Date of experience: November 3, 2017
Netherlands
1 review
1 helpful vote
Follow Amanda D.
Unfollow Amanda D.
Send Message
Share Review
Report Review

Great Customer Service
October 24, 2022

Fell in love with this beautiful leather sectional with 3 recliners built in at my neighbors house. Went to the store where they purchased it, but did not like their extended warranty. Expensive and only 2 years. Found HomeCinemaCenter online. Price was much better and the warranty was for 3 years at a better price than the retail store where my neighbors purchased their couch.

Amanda, our "success manager" was fabulous to work with and followed up during the entire process. Delivery was timely and professional, and definitely white glove as promised. Another benefit was that no payment was requested until the delivery process began. The retail store required 50% deposit on order

Date of experience: October 23, 2022
Texas
1 review
0 helpful votes
Follow Kimberly M.
Unfollow Kimberly M.
Send Message
Share Review
Report Review

Shippped direct from manufacturer very quickly. HCC has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful.
Order arrived in faster than expected. Customer service has been a pleasure to deal with about all of my questions about shippng to product details. 5 Stars all the way!

Date of experience: April 28, 2023
Netherlands
1 review
2 helpful votes
Follow Stacey b.
Unfollow Stacey b.
Send Message
Share Review
Report Review

Wonderful Delivery
November 20, 2022

Jodi with HomeCinemaCenter was wonderful. She gave me updates and handled my purchase through until delivery date. The delivery team got my desk set up without a hitch.

Not a scratch or dent. They worked quickly and made it look effortless. > They were courteous, professional, and careful. They treated my offce desk set as if it was theirs. > Thank you again, Jodi and the delivery team- 5stars, just wonderful!

Date of experience: November 18, 2022
Austria
1 review
0 helpful votes
Follow Patty A.
Unfollow Patty A.
Send Message
Share Review
Report Review

I saw a bedroom set in a store today, googled it and found it on at HomeCinemaCenter at a better price, free delivery, and no tax. I asked questions with your rep, Diane, and she answered my questions. Delivery was quick, and communication excellent! Very happy with my experience!

Date of experience: August 22, 2019
Texas
1 review
0 helpful votes
Follow samantha j.
Unfollow samantha j.
Send Message
Share Review
Report Review

Beautiful Furniture
January 20, 2019

I love the dining table set and shopped it through many sites and found the one here at homecinemacenter to be the most reasonable and best package deal. I previously ordered a large white entertainment center from you and I love it and get many compliments on it. It is a beautiful and sturdy piece.

Date of experience: January 18, 2019
South Carolina
1 review
7 helpful votes
Follow Sally F.
Unfollow Sally F.
Send Message
Share Review
Report Review

Ordered a sofa set thru sales rep of web site. They indicated it was in stock after another comoany told me 2 month wait. So I was a little skeptical. Order was delivered in just over a week. Great experience, and the sofa set is great!

Date of experience: September 26, 2011

Overview

Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.

service
319
value
305
shipping
307
returns
242
quality
291
This company does not typically respond to reviews