business logo of Hebeos

HebeosReviews 5,194

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
How would you rate Hebeos?
grey star
grey star
grey star
grey star
grey star

Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,870
This company does not typically respond to reviews

Instant Feedback

11,294 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Wendy S.
Unfollow Wendy S.
Send Message
Share Review
Report Review

The dress was a big on my mom but it has amazing quality
September 8, 2025
Updated review

AMAZING, the dress was big for my mom even tho we took the measurements correctly but quality is amazing

Date of experience: August 29, 2025

The best of the best
August 19, 2025
Previous review

The best of the best

Date of experience: August 9, 2025
New Mexico
1 review
0 helpful votes
Follow Candace R.
Unfollow Candace R.
Send Message
Share Review
Report Review

Dress is too large beyond repair.
September 7, 2025

We bought a dress for the bride to be, it was a custom fit however, the size given to the website compared to the result that came in was horrendous. The waist and bust was 6 inches too long and wide. The dress was big enough for another person to fit into it with the bride herself. I definitely recommend staying far away from this website.

Date of experience: August 28, 2025
Portugal
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Send Message
Share Review
Report Review

Wedding dress
September 6, 2025
Updated review

I am pleased with the dress, however I received it with two big stains on the bottom of the dress, exactly where the jacket does not cover the area, which worries and saddens me. Also, the dress is a bit too tight on my thighs, although I sent Hebeos a bigger size than the one I have. The model is excellent and looks very pretty on me. It will be my wedding dress.

Date of experience: August 27, 2025

Good experience
August 17, 2025
Previous review

Good experience

Date of experience: August 7, 2025
Oklahoma
1 review
0 helpful votes
Follow Kelsey D.
Unfollow Kelsey D.
Send Message
Share Review
Report Review

Beautiful!
September 5, 2025

This dress is EVERYTHING & more! It's absolutely beautiful & I can't wait to wear it for my big day!

Date of experience: August 26, 2025
Texas
1 review
0 helpful votes
Follow Stacye R.
Unfollow Stacye R.
Send Message
Share Review
Report Review

The Best Choice
September 5, 2025

I recently received my dress and I can't wait until my wedding day. I got my dress within 3 weeks of ordering it. It is so beautiful. The fabric is top notch. Your company will make my day to remember

Date of experience: August 26, 2025
Mississippi
1 review
0 helpful votes
Follow Sharon C.
Unfollow Sharon C.
Send Message
Share Review
Report Review

Amazing
September 5, 2025

My dress is beautiful, fits perfectly everything is just the way I ordered size and everything.Thanks for doing a wonderful job

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Send Message
Share Review
Report Review

Bridesmaid
September 5, 2025
Updated review

Overall the dress is pretty, The only thing is it's too much you have to go through to contact customer service. I tried to contact you about a price adjustment because I found the same dress on Amazon for less

Date of experience: August 4, 2025

Easy to navigate this site
August 12, 2025
Previous review

Easy to navigate this site. The only thing I didn't like was shipping cost.

Date of experience: August 2, 2025
South Carolina
1 review
0 helpful votes
Follow Lyndsey O.
Unfollow Lyndsey O.
Send Message
Share Review
Report Review

Better than the pictures!
September 3, 2025

The pictures were stunning, the dress is beautiful! I'm so happy I decided to go with this dress! I only saw it online but fell in love and no other dress compared! The details and color is beautiful! And I love it more than anything else!

Date of experience: August 24, 2025
Cyprus
1 review
0 helpful votes
Follow Jody P.
Unfollow Jody P.
Send Message
Share Review
Report Review

Very pleased - very sweet!
September 2, 2025

Thank you - we are very happy with my granddaughter's little princess dress.

Date of experience: August 23, 2025
Georgia
1 review
0 helpful votes
Follow Kathy M.
Unfollow Kathy M.
Send Message
Share Review
Report Review

Formal dress
August 31, 2025

I ordered from this company a lot but this is the first dress I've ordered and was very disappointed about.

Date of experience: August 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow A T.
Unfollow A T.
Send Message
Share Review
Report Review

Sizing
August 28, 2025

I went by their sizing chart and my dress arrived extremely large. 20 W. They don't do returns so now I'm stuck with a dress that's the size of a fitted bed sheet.

Date of experience: August 9, 2025
Connecticut
1 review
0 helpful votes
Follow Veronica O.
Unfollow Veronica O.
Send Message
Share Review
Report Review

Unsatisfied
August 26, 2025

A bit disappointed. The fact that I'm having to jump through so many hoops to return my item and get my refund.

Date of experience: August 16, 2025
Minnesota
2 reviews
0 helpful votes
Follow Lindsey A.
Unfollow Lindsey A.
Send Message
Share Review
Report Review

Okay
August 25, 2025
Updated review

Doesn't fit in the upper chest area. Have to figure out alterations in time.

Date of experience: August 15, 2025

Easy to use
August 4, 2025
Previous review

Easy to use. Nice selection.

Date of experience: July 25, 2025
Indiana
1 review
0 helpful votes
Follow Cedric F.
Unfollow Cedric F.
Send Message
Share Review
Report Review

Dress looked very nice
August 24, 2025

Received the product and not exactly what I wanted. Thanks.

Date of experience: August 14, 2025
Illinois
1 review
0 helpful votes
Follow Peggy D.
Unfollow Peggy D.
Send Message
Share Review
Report Review

Too small
August 24, 2025

I purchased two dresses and after receiving the wedding dress in my size the dress was to small and then order a pretty burgdany dress for a wedding went a size up and it's too small the dresses run small...

Date of experience: August 14, 2025
North Carolina
1 review
0 helpful votes
Follow Amisha U.
Unfollow Amisha U.
Send Message
Share Review
Report Review

The dress is a scam,
August 24, 2025

I ordered a 20 size in this dress and it does not fit. I'm a bbw. Big hips and dips with wide shoulders. But overall the dress is pretty it's just I can't wear to the wedding now

Date of experience: August 14, 2025
Arizona
1 review
0 helpful votes
Follow Gracie E.
Unfollow Gracie E.
Send Message
Share Review
Report Review

First time shopper
August 23, 2025
Updated review

I ordered 2 dresses from this site. First one fits ok but the look is very cheap. Noisy dress. Outside layer looks like a cheap walmart brand sheet turned into a dress. My second choice dress has not been delivered

Date of experience: August 13, 2025

Beautiful dresses
August 1, 2025
Previous review

Beautiful dresses. Lots of color options. Very reasonable prices

Date of experience: July 22, 2025
Missouri
1 review
0 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Send Message
Share Review
Report Review

Hebeos's unhapppy customers
August 23, 2025
Updated review

It's been since July and now the middle of August and still no dress as this was for a wedding$152.00 down the drain. I will report to BBB.

Date of experience: August 13, 2025

Good so far, just put in order so we shall see
July 29, 2025
Previous review

Good so far, just put in order so we shall see

Date of experience: July 19, 2025
Indiana
1 review
0 helpful votes
Follow Judith B.
Unfollow Judith B.
Send Message
Share Review
Report Review

The red dress
August 22, 2025
Updated review

My dress looked more like a robe.Split all the way down the front.Not red enough.Unacceptable for a wedding. I want a full refund.Please

Date of experience: August 12, 2025

Good value style & price
August 2, 2025
Previous review

Good value style & price

Date of experience: July 23, 2025
New Zealand
1 review
0 helpful votes
Follow samantha k.
Unfollow samantha k.
Send Message
Share Review
Report Review

Amazing Dress
August 22, 2025

This website was super easy to navigate, I knew exactly what I wanted and where to find it. I have ordered from this website before and this exact same dress. I'm super thankful that I was able to customise the sizing so that i knew the dress would fit me

Date of experience: July 23, 2025