NewYorkDress

Today we visited New York Dresses for the first time and were so impressed!
Made an appointment online which was very easy. We arrived to a beautiful showroom and our own personal stylist James. He gave us the time we needed to browse all the stunning gowns. They are arranged by color and very beautifully displayed James new his stuff and his inventory and did everything possible to match me with the perfect dress for my sons wedding.
We narrowed down the choices and I look forward to ordering the perfect dress soon. Thank you James for go the extra mile today. I will be letting all my friends know about my new favorite dress shop!

We visited New York Dress over the weekend looking for a sweet sixteen dress for my daughter. We were greeted by our own personal stylist James. James was fantastic! He listened to my daughter wants / needs and he came up with a beautiful selection of dresses for my daughter to try on.
He was very professional, advised me in diverse ways, but respected my opinions at the same time. He gave us the time we needed to browse all the stunning gowns. We narrowed down the choices and ordered the perfect dress for my daughter. Thank you James for going the extra mile. It was a wonderful experience from beginning to end! James is an amazing and a wonderful person. Looking forward to seeing him again.

I'm so upset and disappointed at the service or lack there of NYD. I ordered a Portia and Scarlet Danielle dress for my daughter's 21st and it was to arrive within 2 weeks and after waiting for nearly 4 weeks with not even any correspondence from them for the reason even after I sent two emails. As I lived in Australia, I had to stay up at 12 pm to try to call them and after being disconnected twice. I was told by a sales lady Nicole that my dress is damaged and can't be delivered. To say that I'm disappointed is an understatement, now I have no dress for my daughter's big celebration.

I got the Cinderella divine CD406 and it was the best decision ever. If you're thinking about buying please do! I was skeptical about it at first but I got a size 6 and it fit perfect, a little bug on the chest part but I'm small in that area. Here are some pictures!

Thank you so much for the quick delivery and beautiful dress! I took the measurements according to the site for this dress and it fits like a glove. Well except for 10 inches which was expected since im only 5ft. Thank you. For the stress of buying a mother of the groom dress so much less stressful! Bless your company!

I was trying to find a particular dress to wear at my step-daughter's wedding...and even called the designer Mon Cheri trying to find the dress... I was told it would be available in August! I needed it in less than a week. So I looked online to see who sold Mon Cheri. Designer said I was looking for a needle in a haystack.
I contacted Danny at New York Dress and he was AMAZING! He went out of his way to help me and called around and found my dress! The EXACT dress that I wanted. And I got it in TWO days! It was a size too large but I've had it altered and it is just perfect. I cannot thank Danny enough! 5 stars all the way! Or in this case 10 stars! Just a wonderful experience during a stressful time.
THANK YOU THANK YOU!

This company is not accepting any returns - I have been searching for gowns for an upcoming formal wedding for my girls and have been so warry of non big store sites and now I know why I now have $1800 of gowns that can't get returned! Absolutely ridiculous that almost a year into Covid and they are still blaming no returns on that.

L wore the dress on my son's wedding day recently, and so many people came up to me and said how great l looked. They all asked ''where did you get your dress from", they loved the style, color and fit. Even when my husband made his speech at the reception he said during his speech "and l would like to thank my wife for looking like a million dollars" l truly love this dress, l felt great wearing it. We just don't seem to have the variety and styles that they have in my town.

A dress that I ordered from another site, did not arrive on time for important engagement I had in 3 days. I called them late at night, the agent was expert, within 30 minutes she helped choose not only a lovely cocktail dress but a matching shoes and evening bag. She made sure that all items are available to be ship on time. I received the order a day before my engagement and was very pleased. The ability to serve and deliver me to my 100% satisfaction impressed me. Way to go.

I ordered three dresses for my daughter's wedding, hoping that one would work. Although they were all beautiful and well made, none were what I wanted. I went to return them within 10 days (the policy says 7 days), and they did return part of my money. I paid $1286 and they only refunded $984. The restocking fee was 15% and then they charged over 100 more for what? So it cost me $302 to try on a few dresses, none that I wanted to keep. I will stick with Amazon next time, or a company that has a better return policy.

As I was ordering my daughters dress I clicked on the online chat to make sure I could return it. The lady said "absolutely." She failed to complete the conversation! When I got my daughter's dress and it did not fit after I followed their exact measurements I tried to get a refund. Absolutely not! They offered store credit which I had to take. Then I had to pay shipping (which is reasonable) but they also charged a $10 fee for absolutely nothing. I learned my lesson! Do not use this company unless you are exactly sure it will fit.