I had a terrible experience with NY Dress. I ordered a wedding dress from them to try on but it didn't fit and they're now telling me that they don't allow returns. I wouldn't order anything from them given their terrible customer service.
We are so sorry you did not have a pleasant experience shopping with us. We truly do our best to ensure that every customer knows of our return policy before placing their order. During checkout, you must check a box that says you agree to our policy otherwise, the system does not let you proceed. If you have any further questions, please feel free to contact us at any time.
Best Regards,
The NYD Team
MEGHAN Has Earned 8 Votes
Meghan N.'s review of NewYorkDress earned 8 Very Helpful votes
Hi Meghan,
We are so sorry you did not have a pleasant experience shopping with us. We truly do our best to ensure that every customer knows of our return policy before placing their order. During checkout, you must check a box that says you agree to our policy otherwise, the system does not let you proceed. If you have any further questions, please feel free to contact us at any time.
Best Regards,
The NYD Team