CoutureCandy has a consumer rating of 4.41 stars from 1,278 reviews indicating that most consumers are generally satisfied with their purchases. CoutureCandy also ranks 10th among Wedding Dresses sites.
This company responds to reviews on average within 2 days
I was hesitant at first when I first check Couture Candy online because of the reviews I read about it. To see is to believe as what others use to say and I tried. I can say I was brainwashed by the negative reviews because Couture Candy's Customer Service is really great. When I call to order, I had an amazing Customer Service Representative on the line who is very patient with a customer like me. They also made a follow up through email that made me feel secure and everything is being taken cared of. Thank you Couture Candy! I believe Couture Candy more than I believe those negative reviews that are just trolling around.See full review
With prom season just around the corner, my daughter has been frantically looking for the perfect dress. Luckily, I remembered that a friend of mine suggested this website. From placing the order to receiving the actual dress, I'm glad everything went great! Customer service rep was also nice enough to answer all my questions and guide me through the process.See positive reviews
They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Hello Keelia, may I know your phone number please?
Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Absolutely they are authentic, my gown came directly from Daymor the designer.
Hi Samantha, Thanks for your interest in Couture Candy. For Canada shipping, the processing time will take 2 to 4 business days, while shipping excluding the processing may take up to 10 to 15 business days. It also has a shipping fee of $24.95. Should you have any other questions, free to call the Sales Department at 855-700-4239 option 2. Kind regards, email@example.com
Yes but you will have to pay a large restocking fee.
Hi Julie! Thank you so much for contacting CoutureCandy! To better assist you with your inquiry, kindly reach us at 855-700-4239.
Hi Lina! We appreciate your interest in one of our dresses. To better assist you with your sizing inquiry, kindly reach our Sales Team at 855-700-4239. We'll be more than happy to help you out find the perfect size.
Hello Trish, thanks for asking. If you decided to return the item, for the dresses, you have 5days to request for an RMA number and we will send it your email address. Once RMA number was provided, you have to ship the item asap so we can receive it within 5days from the time you receive the RMA number. Once item received and confirmed, your account will be forwarded to our Accounting department to process the refund, the refund will be in form of store credit, less freight cost, less handling fee and return label (if used). You can also view our return policy here: https://www.couturecandy.com/pages/returns-and-exchanges/
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as well as brides of 2020. We have beautiful bridal gowns by different designers like Tarik Ediz, Mary’s Bridal, Elizabeth K, etc. You can also check out the exquisite collection of mother of the bride dresses, affordable bridesmaid outfits, and other wedding guest dresses for this auspicious day.
Founded in 2005, CoutureCandy.com is celebrating its 15th year as a top fashion destination! For over a decade, Couture Candy has offered our fashion savvy and value conscious customers the most sought after styles from top designers, at competitive prices! At Couture Candy, we believe that “value” is a combination of the latest trends, the most popular brands, and high end apparel & accessories at the best possible price. We deliver that value to our customers by offering the most coveted, in-season designer styles with impossibly quick markdowns, seasonal promotions, and impossibly fast price matching technology!