M D.’s Reviews of NewYorkDress & more

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NewYorkDress

Prom Dresses

“Great products but Returns are Costly!”

5/17/17

I ordered three dresses for my daughter's wedding, hoping that one would work. Although they were all beautiful and well made, none were what I wanted. I went to return them within 10 days (the policy says 7 days), and they did return part of my money. I paid $1286 and they only refunded $984. The restocking fee was 15% and then they charged over 100 more for what? So it cost me $302 to try on a few dresses, none that I wanted to keep. I will stick with Amazon next time, or a company that has a better return policy.

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Elize N. – NewYorkDress Rep Over a year old

Hello M D.
I am so sorry you were not satisfied with your order. We do everything we can to ensure every customer is aware of our return policy before they place their order. I hope this does not deter you from placing future orders with us, as we would love to help you find the perfect dress!

Have a great day!