We’re in this together! Stay safe with our COVID-19 guide
We’re in this together! Stay safe with our COVID-19 guide
Gwynnie Bee has a consumer rating of 3.18 stars from 381 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Gwynnie Bee most frequently mention customer service, new clothes and next box. Gwynnie Bee ranks 15th among Subscription Shopping sites.
I really enjoyed the service. If you are good about returning the items quickly, you have an ever changing wardrobe. I also enjoyed buying the items I loved at deep discounts. I have paid less than $10 for some of my favorite items, which, yes they are used, but this rivals any thrift store. My only gripe is that it is really difficult to cancel. You can't do so online and have to talk to a rep on the phone, who of course tries to persuade you to stay. At this time, I can't afford the service and cancelling it was a real pain.
See positive reviews... and they are getting worse! Very few items to choose from since the pandemic started. Turn around times becoming increasingly slower & slower. I think we all understand that this is a difficult time, but this company has failed to acknowledge it's issues. And, of course, still paying the exact same price for a much slower, desirable service. I've enjoyed this company for the past six years, but I think it might be time to cancel..
See critical reviews
Tip for consumers:
If you are good about returning the items it can be a really good value. Be aware that cancellation can be difficult.
Products used:
Dresses
You have to re-add them, but there is a "history" section that keeps track of your items so they are easier to find.
The clothes are cleaned and then sent out to the next person who requested that item in that size. After a period of time (not sure how long) the clothes are put into their for sale section of the site. I've purchased several items after wearing them at incredible savings.
They are used but have been laundered - you have no need to do that unless you wish to do so. Also they are usually in excellent shape. If you ever receive anything that isn't, make sure you let them know so they can pull it from their inventory.
Hi Tara - Everyone experiences the service differently. I think the best thing is to judge for yourself. We offer a 30 day free trial, which allows you to do just that. Before joining you can check out our FAQs & browse the collection. If you have any questions, please contact us at gwynnie@gwynniebee.com or 855-GWYNNIE
It means they will upgrade your items by 1 for the life of your plan. If you sign up for 5 items, and stay with 5 items, you will get 1 free upgrade meaning you will get 6 items. If you change your plan later however, that free upgrade could go away. SandieB
Canceling is super inconvenient. They allow you to upgrade by a push of a button but to cancel you have to call their phone number which is standard business EST. You can also email the provided address above but it doesn't work. Overall canceling is too much of a hassle. I would rather spend my money by buying the clothes for the amount I'm intially spending to rent it.
Hi Wei - thanks so much for your interest in Gwynnie Bee! We currently start at a size 10. With summer approaching there will definitely be more sleeveless/shorter styles but you may want to check back in the fall for more modest silhouettes.
Suzanne, Items process in 2-3 days and then ship via USPS Priority Mail. Those on the 3-item plan usually receive 9-12 garments per month depending on how fast they return them. We have a "Return Notification" feature where you can give us a heads up items are on their way back to us and we can start processing your next package. We'd love for you to try the 30-day free trial to see how many garments you can get for yourself! Our average turnaround time is 4-7 days depending on if you use our return notification feature & where you live. The return notification feature lets you tell us when you're returning an item, so we do not wait to physically receive it & can start processing your replacement within an hour of clicking.
Hi Kathy - we actually don't have that data. We know that there are many women who absolutely love the service, who are all sizes. We hope you'll give the 30 day free trial a chance to see for yourself.
Diana, that is a horrible explanation for a legitimate concern about LATE SHIPMENTS. If GB is promising you TWO DAY SHIPPING, you should get TWO DAY SHIPPING. PERIOD. (Or, just run!)
Gwynnie Bee is a subscription service of unlimited styles for women. Community guidelines: https://t.co/wH5BCwPqvN
Our subscription entitles our members to rent styles and exchange their items as many times as they want, over the course of the month, as we offer unlimited exchanges and free shipping. We have a rigorous policy for garment cleanliness and do offer our members the option to purchase an item they have received at home. We hope this information is helpful and many thanks for giving our service a try.
Our best,
Gwynnie