Grubhub

There is just too many times food is missing! I understand restaurants leave off items however with delivery, drivers can be suspect. Grubhub should require a check of items and also require sealed bags for delivery.

Ordered my food. First time. Downloaded app etc. After I placed my order it said delivery in 45 minutes. Okay. Then I get a text with 5 minutes left before delivery that a delay of 25 minutes. Okay. Grrr. But then nothing for an additional hour and half after latest delivery time. Which was almost 1 a.m. and I was tired and no longer hungry. Just mad. No apology except from driver, no refund and cold food. Thanks for stealing from me.

We repeatedly had problems with orders (missing items, incorrect items, very late delivery). Instead of giving me a refund they only credit your account, effectively giving you a coupon only having any value if you use their service again. Terrible.

Someone across the country used my account to order 80$ worth of pizza. I have a medical condition and don't earn much money, in fact I rarely order grub hub. When I brought this charge to their attention they didn't refund me. They took off the payment method from my account, but that doesn't help with the entire shifts worth of money I lost and could've used to pay doctor bills. I'm going to delete my account and just switch to doordash.

Nothing like getting a $17 salad paying Like $30 and them forgetting your salad dressing! They gave me a dry salad and it didn't give the option to note they forgot my ranch! They put my food on the neighbors porch 98% of the time! Even though my notes clearly say where to go. They need to lower prices it's way too expensive for such poor service.

I ordered a medium size pizza with sausage & mushrooms to be picked up by me. The cost was $25.89 with tax 27.96! I could not cancel. When I picked it up classic pizza advised never use Yelp as it directs orders to Grub Hub and their surcharge is outrageous.

On March 5th I ordered from a local pizza restaurant. The order was very late. I texted the driver he said he was waiting for t u e order at the restaurant. Up shot was he delivered the same order twice! We contacted Grubhub and they said because we received 2 orders we had to pay for 2 orders. We argued that we did not order.the exact same thing twice. Eventually they gave us grubhub coupons which does not put money back in my account. I feel cheated and will think long and hard before using them again.

Gps showed driver in the parking lot at the business next door to the restaurant up until 20 minutes after expected delivery time food came 30 minutes late later than expected, food was completion cold. Inedible. And I had to tip ahead of time so driver got a five dollar tip for that.

I ordered from Grubhub for the first time expecting a pleasant experience. My food was delivered 1.5 hour late. I contacted Grubhub via chat and the first agent abruptly ended the chat. The second agent did not resolve my issue to my expectation. I requested a refund but only offered $10 discount on my next order. No way in hell that I am ordering again from this company. Ordering pizza directly from a pizza restaurant is better. Horrible experience!

I placed my orders hours in advance. Both orders arrived on time but cold. Not even luke warm. The prices are ridiculous too. Way, way way overpriced considering the quality. You'll have a much better experience and be served better portions dining in.

I was offered free delivery from my Amazon Prime account the first order was never discounted the second on never got discounted and was cold and stale because I suppose the driver GPS dont work the driver thought I lived N.E Minneapolis I live downtown in the ALTRIUM APTS Across the street From the Central Library on Hennepin Ave so The third order was not delivered the driver took a picture as customer service says but its not my apt building I dont knw where it was taken Customer service is not good I asked several times where is my order because I live on 3rd Hennepin the Mcdonalds is on 22 and Hennepin they denied me a refund now me and my baby have to go hungry and I got ripped off GRUB HUB IS THE WORST EVER DELIVERY I EVER EXPERIENCED THE CUSTOMER SERVICE IS NOT HELPFUDI willl be taking my orders elsewhere

Ordered breakfast from Bob Evans with coffee. Coffees were in the delivery bag, spilling all over the food and my floor from the door through to the kitchen. They only refunded $4 for the coffee. Poor customer service. We will not be ordering from them again.

I tried using grubhub on my laptop. I ordered 2 times and my credit card got charged, but I didn't get any confirmation email. So I called customer service and they asked me to order from the app. When registering on the website they gave a credit of ten dollars which got used in the 2 orders l did on website and never received. So I also lost the promo money to join the grubhub. I am never going to order from them again