Br W.

HORRIBLE EXPERIENCE today!

YES, this DID HAPPEN, I just don't want any repercussions from the driver, because I was actually a little nervous about him. This being said, I won't add my receipt/order # on here. Anyways, I provided VERY CLEAR DIRECTIONS for the driver on HOW to deliver my order to the CORRECT ADDRESS. It can be tricky getting to my place, so I wrote down EXACTLY what the driver needed to do. This person also spoke very broken English. I firmly believe he did Not know how to read these instructions. WHY would Grubhub hire someone who is unable to read English? If this wasn't the case, he was LAZY & did not want to read it.

When the driver arrived, I saw him on the GRUBHUB map and he was 200 yards away from my place. He went ahead & dropped it off at the wrong condominium! I called him IMMEDIATELY afterwards several times. I even texted him 2-3 times to ask him to come back. He NEVER picked up or responded. About 10 minutes later (or longer) when he was in a DIFFERENT CITY, he FINALLY answered his phone. I was more upset about him not answering or responding, when he could have SIMPLY pulled over to answer his phone, because OBVIOUSLY my multiple calls SHOULD have signified the IMPORTANCE of the call. And I was certainly angry, asking him what's going on here. THEN he started ARGUING with me. This guy was AWFUL & took NO responsibility whatsoever for dropping off my food at the wrong address. I am DONE with this horrible company who hires NON-accountable drivers. If I were you, I would ABSOLUTELY SEEK OTHER DELIVERY SERVICES. Thanks.

*** This site is horrible. THEY ONLY WANT YOUR MONEY! NO WAY to REACH a LIVE PERSON. My inquiry for help was NEVER responded to. I downloaded a very important NDA Form for my business, but found out THEIR FORM had a HUGE MISTAKE in it. Additionally, they did NOT include a VERY IMPORTANT CLAUSE like MOST NDA forms have. STAY AWAY from this site for ANY kind of E-Forms. It seems they try to cover too many 'bases' and DON'T FOCUS on ANYTHING in particular. ***