Groupon

I returned an item still have not got my money back and it's been over a month you are a horrible company and a thief you also lied to my credit card company in June and said you never got it when the tracking number said you got it may 8th I'm calling the better business bureau and maybe even a lawyer for fraud

Groupon used to be a good idea but has become way more complicated to use. Support is restricted now to chat and they did not answer my questions, just tried to reply with an irrelevant stock response and have me do all the work to resolve it. I appear to have lost several hundred $ of Groupon Bucks. Rules have changed and tightened. Websoite navigation has gotten more complicated. It has gotten harder and harder to use the Groupons due to overloading of vendors.

I have been a member of this site for a few years. I pay the extra $88 a year! BIG MISTAKE! The last 4out of 5 orders have been a disaster! I have been sent defective items- clothes with stains, completely wrong items, and no items at all~ They just did not send my order! Each time I spent about 25- 30 mins talking with a representative that really had no answers and bascically accused me of making the mistakes~ I am so frustrated with this company. No one ever has a straight answer and "new" clothes should never be stained and soiled! "New" clothes should be inspected and not shipped out DEFECTED! Customer service is a joke- no help at all! I would discourage anyone from spending money with this company!

This marketing focuses on desperate businesses that need customers no matter what. They get the best part of the deal. The businesses who got into the deal end up work for nothing: most of them provide really bad services to start with. The consumer will end up with frustrations because of that. But it is not a scam from the website. For the businesses, it is definitely NOT a good way to attract customer. The best way is to focus on QUALITY. What is the point in getting customers to come in and provide bad quality? Not worth the time wasted. From a consumer perspective, not worth to take these deals. Most services are very very very bad.

Be very careful. We bought a group on for a boutique hotel stay in New York City. We arrived, and they would not honor the groupon. The hotel said we should take it up with groupon, groupon said to take it up with the hotel. Obviously we had to pay, again to the hotel. The Groupon voucher clearly, in print, states, "if they don't accept this, we will refund your money". Except in this case, which is now part of a class action suit. No money refunded, no information, just "wait for the class action suit to be resolved". If you aren't willing to lose all your payment, be very careful buying these.

I bought a groupon at Brazilian Beauty in long Island City/Astoria, NY. I contacted the salon and it was not a working number. I am trying to get a full refund and theyre telling me this bs that I got a discount. Please, groupon is already discounted, they are not going to give me a discount!

I had bad experience with groupon for last 3 month, almost everything I purchased was not exactly they advertised. It is takes forever for them to ship., I placed order Feb. 25 and its still not shipped, when I called custom. Serv. Lady said its takes 12 working days to process the order and plus 12-14 days to ship. It is very stupid answer because it is should never take so long, it is a lie. I make a lot online purchase but its never took so long. We make purchase paying imidiatly and the they does not bother to ship our items, using our money for 3-4 weeks. Before shipping. Beware that what they advertising does not exactly the same. Lady in customer service is very rude with big mouth that I coud not to talk with her, hang up.

Groupon, as stated in it's terms, takes absolutely no responsibility for vetting the companies it has offers for. This means that the moving companies, massage parlors, salons, etc. it advertises are not guaranteed in anyway. If the merchant wont schedule you before the expiration date, or gives you a bad services you have no options for refund or recompense. I have now gone through 3 experiences with scams run through groupon, and it's always a many day battle with groupon reps to issue a refund, and the only reason I get a refund is through pure stubborness. Not to mention I see the same companies posted again later; including a company that I had already notified groupon did not actually exist (it was a scam artist with a phone). Groupon is an unconscionable company that takes no responsibility for the problems it causes it's customers.

I purchased my first discount this morning. Tonight my credit card was charged for ten -- 10! -- ADDITIONAL charges in various amounts. I looked at my Groupon account and discovered that gifts were sent to TEN people that I've never heard of. THIS IS A TOTAL SCAM; RIP OFF; FRAUD. I immediately sent an email but haven't had any reply; not even an automatic "be back with you later" response. I telephoned the number listed on the website under the contact information. I got a typical "thanks for calling" but "we're closed" recording. I left a message for them to call and described my complaint. I do not expect to hear from anyone. What worries me the most now is that these jerks have my financial information.

It is not clear on the groupon site what services are provided by the company. I bought a groupon thinking I would detail my car with a $250 coupon that I bought on groupon. However when I presented Speedy collision with my coupon they indicated that they did not fix minor scatches and scrapes, only significant damage requiring more work than I was willing to pay for. Now I spent $50 for a coupon that I have no use for. I plan to cancel my account. It is a waste of money.

I'm super disappointed with ideeli they're very unprofessional, it is frustrating to get my orders they take too long to ship and i thought it's maybe because i live in Hawaii but i spend over $4000 since i have been a member with them but on my last order i have spent about over $200 and it took about a month and when i received my order it wasn't even what i've ordered. They mixed up my order with somebody's stuff and when i told them about it they told me to wait 24 hours so they can get back to me but i never heard from them back. It's frustrating i will never shop there again. I just want to say don't waste your money with them.

Went to redeem my Groupon for Monty's Beef Co. In Royal Oak MI. Called numerous times no answer, voice mail was full. Decided to drive to the location twice establishment was closed. Contacted Groupon for credit, it was over 3 days. They did inform me how to contact Monty's. A phone number for Rachel, called she returned a txt. Give me the info and I will fill your order, what choices co I have. I would like to come to see my choices. Give me a time that is good for you, I gave her a day and time, never heard back from her. When I try caling never answers and mail box is full. I don't want this beef, not sure of the quality.
Groupon is protecting scammers, they will not give me a credit for this purchase, have spent way to much time trying to contact Monty's Beef Co. And get a credit from Groupon.

I have purchased Groupon Now groupons several times, and usually when I buy for salon services, there are NO appointments available that day. Sometimes they even offer them on Mondays when the salon is closed! This last time, they charged me $80, and of course I couldn't get an appointment, so it expired. It has been one week, and they still haven't refunded my credit card. They say they have, but it isn't showing up. My Visa account NEVER takes a week to process a refund. They're just borrowing money from consumers by offering Groupons for services that are NOT available.

AWFUL... as soon as I signed up for coupons from the site, my Windows XP virus scan came up and started popping up all over my screen that I had a terrible virus. Of course THAT WAS THE VIRUS. Took me days to get rid of that. Then I opened up a new email address, just for coupons, and started to get spam emails from everyone... I know it was from groupons because I intentionally misspelled my name and that is how all of this new email is addressed. Its sad. I will never visit this site again... too much aggrevation they do sell your email addresses with other JUNK sites. Anyone need some viagra? I have the info in my spam email from Groupons.com... point taken

My review is based on Being a buyer as well as a seller. As a buyer it was FANTASTIC! I had some inflammation in my nasal passages, and my ENT recommended reflexology. I found a fantastic esthetician who does facials and reflexology. She even honored the coupon for an additional 4 visits. So, 5 stars for buying. As a seller, I would rate it as a 2 star experience! I've had my coupon on their for two months now. Not one sale. Terrible promotion. They basically only allow their stock images, so your ad looks like everyone else's. They don't allow editing of the coupon after creating. I could go on!