Hillary A.

Groupon, as stated in it's terms, takes absolutely no responsibility for vetting the companies it has offers for. This means that the moving companies, massage parlors, salons, etc. it advertises are not guaranteed in anyway. If the merchant wont schedule you before the expiration date, or gives you a bad services you have no options for refund or recompense. I have now gone through 3 experiences with scams run through groupon, and it's always a many day battle with groupon reps to issue a refund, and the only reason I get a refund is through pure stubborness. Not to mention I see the same companies posted again later; including a company that I had already notified groupon did not actually exist (it was a scam artist with a phone). Groupon is an unconscionable company that takes no responsibility for the problems it causes it's customers.