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Is this a safe and legitimate website
asked by Isaiah R. on 1/19/16
44 Answers
Yes , Groupon is legit. You need to read the fine print before ordering live event tickets- -they will not refund your money even if it's there fault. I only buy tickets for activities that don't expire or you can use the purchase price towards a non-Groupon service the vendor offers. Hope this helps.
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It depends on what you buy from them. I have purchased some items and they were useless. For example, I purchased the 72 pack of batteries and only 6 worked when I tested them with a battery testor.
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It is legit, I've always received my items on time, however I don't recommend buying anything fragile. I bought a lamp for my dad for Christmas and it arrived in pieces with no foam or packaging to prevent it from getting damaged. Groupon refused to refund me, exhange the product or even give me groupon credit. Shop with caution!
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Yes it is legitimate. I have been using them for years but when there's a problem it seems to be unfixable. I have left a complaint which hasn't even been acknowledged.

I buy through Paypal so if they can't handle it Paypal will, better to be safe than sorry.

I hope this helps.
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Customer service is great?? Lucky you to have had such a good experience. I've been waiting 2 months for something I've ordered now and there's still no sign of it and still they won't give me a refund. You get the same lame response from them about waiting 10 days for a resolution but I've had 3 of those responses now. I would never use them again! I think they're dodgy. All you have to do is look at Twitter or Facebook and read all the comments from people waiting for their goods and getting nowhere. Avoid them if I were you!
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Depends on what you are looking for.I like watches and the two I received are bogus and deceptive advertising.That's as far as I'll go with these people.if My first purchase is sketchy I will go elsewhere.That's me not wanting to do money for nothing transactions type of business.
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Yes, still best to buy local & call merchant first to check availability (especially for things like mani:pedi's
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It is a legit site. I have made a couple of purchases. Any material type items have been junk. I was satisfied with the purchase of a voucher for a discount to a local attraction. Never buy any hotel or vacations. If you read the reviews you will find they a sub-standard, at best, a rip off. Always read the reviews for anything you purchase. Most have complaints of low quality. Bottom line, read reviews and/or do a search before purchasing anything from the. I personally will not buy anything but a local attraction voucher that DOES NOT have assigned seating. The seating offered is in the worst area of the event.
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Ok, Groupon IS a VERY legit site. Nearly all the items are warrantied against shipping damage and manufacturing defects. So buying products on Groupon is fine, although, most items you can find cheaper else where.
The Services on Groupon are the best deals around, BUT, you must be very cautious about the service. Sometimes the shop, or service may not be available anymore. Also, pay attention to the expiration date on services. Otherwise there's no comparison to the great service deals available.
Hotels and resorts are similar to the services bUT you may be even more vigilant about dates, VACANCIES, and expiration. You should contact the hotel or resort and ask if rooms are available on the dates you want before you buy Groupon.
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Yes and no. It's legit but you have to be careful of what you buy. They don't help with issues so don't expect any assistance if you need an exchange or refund. I wouldn't do any big ticket items through them. Smaller services / items seem to do a little better.
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Yes ..groupon for sure..customer service is great..but u need to read the vouchers carefully ..sometime there is a catch
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Absolutely not. This website is a scam. Their customer service is a joke and none of them try to even work with you if theres an issue. They will try everything and give you multiple different stories on why you cant get a refund even if its not in the fine print. Theyre pretty legit until you want your money back then they are not at all willing to work with you.
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I bought a power washing service and thought I was within the 30 miles area... I am 32 miles. Now I cannot get vendor to honor Groupon even offering extra money and Groupon will not give me a credit. It was $160 and the only answer Groupon has is you can give it as a gift unless the fine print says it's not transferable. Great customers service...Can I Dispute the credit card?
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yes it is
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Yes it is. But terrible service. This is a good website to check (for any website). http://www.scamadviser.com/
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Yes it is legit. Just be mindful when returning something. Make sure you always keep records of tracking numbers and dates. They refunded me for something I never sent back and the item I did return, they have no record. I am out of luck.
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I have been regularly purchasing deals here for 3years without any problem
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Yes but I wouldn't waste my money. You've what you pay for in Groupon you get substandard seats, cruises, food, drinks as well as service by the participating venue.
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Yes, seems to be but if you have problems with an accidental "buy" be sure to call customer service ASAP because they'll make you argue & will only "refund" your account in Groupon credit.
Be careful.
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Yes, Groupon is both safe and legit. I have been using Groupon for many years now and have mostly positive experiences. The coupons/vouchers are the best purchases because you get them immediately by email. Other products you have to wait for and depending on the mail system, they could take several weeks. But overall, i am very happy with Groupon.
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Groupon is legit, however I wouldn't trust them to order products. I ordered three things from them that never arrived. I asked for a refund and they only gave me partial credit. Customer service is awful. It's very difficult to get ahold of anyone, and you're lucky if you do.

If you decide to use Groupon, it's better if you do it for restaurant deals, etc. Even Groupons for local businesses didn't pan out well for me.
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I have used it to purchase "jump" tickets for my grands....also movie and resturant deals. No problems. My daughter-in-law uses it all the time and I haven't heard a complaint. She is the one to put me on to it. We have no complaints at all.
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Yes it is legit
I have purchased quite a few things from them and most have been really good. Their customer service was excellent the time I bought a winter theme to visit at call expo and couldn't get tickets printed. Walked me thru ea step.
My only problem has been not reading it on ea buy. I ordered dome canvas prints and it was a club so I lost money and didn't finish it. I also bought a couple things that seemed good but was poor quality.like braces for back, knee. I have not tried dinner or localsalon things just because I live hour away but I thinkI st is good.
Good luck.
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Groupon is very legit. They offer awesome deals at very reasonable prices. I highly recommend using Groupon
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Yes. I've only had two restaurant experiences. One was excellent and the other, even though there was some miscommunication and what I believe was lack of cooperation with Groupon guidelines on the restaurant owner's part, with some perserverance I did receive the 50 discount promised and no compromise on the food (that I know of, if you know what I mean).
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I have never had a bad experience with Groupon but you MUST read the fine print. Also, go to the website of the company for which you're buying a Groupon to make sure you like the restaurant, service, goods, etc. and check out the location on Google maps - you don't want to end up in a dicey area if you want a luxurious spa. Use common sense and you'll be pleased.
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It is legit, but make sure you allow plenty of time for the Groupon goods, and to redeem services.
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Yes it is for actual business deals. A lot if their products for super cheap are just Chinese junk though. I only use them for concert deals movie tickets etc. Just read the fine print before buying :)
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I have only used it for restaraunts but have had only good luck with them. I found it to be a great way to try a new restaurant. If you don't like it , it only cost you half the money.
I have had no trouble with obtaining or using a groupon
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The company is legit just make sure you read all the terms and fine print before making your purchase. Also check online for free coupon from companies before ordering. I've found FREE coupons or deals, at times, that are better than the Groupon deal. I've had excellent customer service whenever I've had the need to call. Always pay online and contact Groupon if you run into problems with the merchant.
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I WOULD NEVER BUY ANYTHING FROM THIS WEBSITE .. IT WAS THE WORST BUYING EXPERANCE I HAVE EVER KNOWN. GO ELSEWHERE PLEASE.
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Yes just read the fine print for details such as location for gift certificate use. I have bought earrings that I love, paint nite event tickets that are a great deal, Busch Gardens tickets, museum tickets and much more
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I personally have had no experience with this site
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From my experience the website is safe, and efficient when ordering a product. The problem comes when the product is defective, and trying to contact a real person is very difficult.

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Yes, Groupon is very safe and legit. I purchase services/product from Groupon on a regular basis. To-date I have had a very positive experience.
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yes its safe and legitimate, but they are selling goods for a 3rd party, i did not recive my goods and had a hard time getting my money back, i got it in the end.
read the reviews before you buy any thing off them, as for me never again
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Is! You can get very good deals! BUT - you must read EVERYTHING - the fine print so to speak. Many times I have read the details and realized I didn't like the restrictions and did not buy. Other times, it was the perfect purchase and outstanding benefit.
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I hope you have read the answers above you should have a clear answer. Good luck to you.
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At first i had doubts but eventually my quilt cover and pillow cases did arrive it took long because of christmas rush but i ws NOT impressed with the quality i could have had a better quality for same price at Tkmaxx
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It's a legit site but for deals on services, you are better off calling the business to see if they will match their deal on groupon & read Everything including the fine print on the deal before purchasing. If you buy something by mistake, you have 3 days to get credit.

Beware, Groupon keeps 40 to 50% of everything purchased on Groupon unless you are Starbucks or jamba juice or some big chain retailer.
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I bought a blood pressure cuff from this site but will never purchase a hotel/vacation..
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I have never had a bad experience with a Groupon purchase except sometimes it takes a little longer to get the goods. Event tix are perfect!
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It's been a great place for me to order Restruant, hotels, helicopter rides, nutritional supplements. All kinds of items at a discount.
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Hey,
Though I am not 100% clear about your question, but I assume that with terms 'safe and legitimate' you wish to know if
1. Products and services are genuine?
2. Payment system is safe?
3. Customer service is gud?

My answer are:
1. I have done goid count od purchases on Groupon India and have been always satisfied. As far as deals are concerned, I had mised experience but that had more to do with individual deal providing merchant. Things have been faur with groupon.
2. Never had any issue with payment. I always chose online payment and it had been always safe.
3. Customer service was always satisfactory.

To knkw about anything specific, I would request you to ask more detailed question.
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