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on 12/5/15Well, it's not Ideeli anymore... it's been Ideel for about a year now I think. Yes, there is a customer support phone number. I've had nothing but good experiences from Ideel in all regards - product satisfaction, price, shipping, etc. - but I've never had to contact customer service so I don't know what you'll get, but they're phone number is (888) 835-1719.
I couldn't get through. Someone charged $2400 as of today so I had to cancel credit card & go through all that drama. SUCKS!
There is an 800 number on the Website, but GOOD LUCK getting someone to answer!
No, there is no phone number and live chat do not exist any more
No I couldn't get through to anyone. You can live chat with someone. That's what I did.