GLS

Before the package was delivered they claimed wrong zip code then they said the address was wrong. I get packages daily from FedEx and UPS to the same address and they never have an issue. Package that should have been 1 day delivery took over a week.

Delivery to work place. Driver forged my signature and left the €500 parcel randomly on hospital corridor. Lucky to find it after 2 days. AVOID

Try to avoid this company they all the time are lying that no one was at home when they try to deliver. Customer support totally unusable.

I ordered something I received email my parcel to cone to packedbox next Ty house
But they delivered to packed shop 3km a way

0 star review
I wish I could give 0 starts. DO NOT USE THIS COMPANY. We are a business and purchased an item and the shipper using GLS, and after 4 days of saying they were going to deliver it, found out they LOST it. Reading their reviews, they lose packages all the time How are they still in business being this bad.

First experience with this service. Their courier left my package in the middle of the floor in a public lobby of my apartment complex where it was stolen before I even got the notification it was delivered. Emailing them they told me there was nothing they could do and directed me to the seller, who had nothing at all to do with their negligence.

This company sees nothing wrong with a courier just throwing a package onto the floor and taking off, and will do nothing to help after the fact. I advise staying as far away from them as possible as both shipper and receiver.

I have gotten the worst customer service from GLS in my entire life time. The driver would not deliver as we have a security gate. I contacted Customer Service after first non delivery and gave them the gate code. A second delivery attempt was made after I gave my gate code, the driver again did not try to contact me via intercom or use the gate code. I chatted with Customer Service after second non delivery and included my phone number so driver could call me. The driver tried the next day after all my contacts with Customer Service and still would not deliver my package because of gate. I live in a 180 home development and have received literally thousands of items over twenty years from dozens of carriers without a problem. GLS returned my package without informing me. I did not receive any notice that they were delivering my package which required a signature and made me stay at home 3 consecutive days. And still did not deliver. I would give 0 if possible.

It's quite simple, my package was stolen!

The carrier came to my house, tried to call but I could not answer, then I received a message saying the package was delivered. I called him and he told me that it was put on my letter box. A package containing 3 big items could never be put in my small mailbox. Obviously I want home a few hours later and nothing in my mailbox (as expected), not near my mailbox, nowhere to be found! I try my best now never to use them, you should do the same! I contacted the e-commerce website, and they are still investigating 20 days later!