SelectBlinds has a rating of 4.5 stars from 3,297 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SelectBlinds most frequently mention customer service, good quality, and easy installation. SelectBlinds ranks 1st among Blinds sites.
I am a repeat customer several times over. I have only had one sub-par experience with a faulty shade, which was immediately replaced upon my submitting photos/video. Lifetime customer here for ease of use, price, sample selection, affordability, and customer service throughout the process as well as if something goes wrong along the way. Thankyou to all staff that makes the above possible for me. I am truly thankful to have you!
My order came through in great shape, packed well and with all necessary equipment. However I am surprised on how long it took from ordering to receiving. Also, surprised how mediocre and flimsy the products are. So fragile, I thought they might break installing the. Even the thin plastic plug guard doesn't sit properly and pulls at the thin shade. Not surprised if the shades make past a couple of years Unless I'm the one carefully using them.
I'm so enthralled with this company. From the perfection of the product to, more importantly, dealing with customer service. Both of my orders, I measured incorrectly. I can't begin to explain how wonderfully friendly they were and how respectfully they treated me. I've already recommended them, very highly I might add, to numerous friends. I will always order from them anytime I want to make window coverings changes. Truly an amazing company to deal with.
Tip for consumers:
It’s a wonderful company
Products used:
Blinds
We've ordered from Select Blinds several times and it's always easy and quick. The measuring instructions are spot on — we've never not had the right size when our roman shades arrive, and everything is well packed and shipped with care. Super fast manufacture and shipping, nice selection of styles and fabrics, and it was awesome to get free samples (which we did repeatedly) to see things in person even while ordering online.
We had one shade that buckled a bit with a sewing error at the bottom, but Select Blinds offered to remake the shade and ship it free of charge. No hassle, and got the replacement shade very fast. It was one of the better customer service experiences I've ever had.
A combination of price, quality, and customer service.
Fabric samples sent quickly. Easy to order online. Received 8 blinds in a week 1/2. We ordered the standard manual cord loop which work well for us. Simple installation and every one of them align perfectly. Great quality, affordable price. So many compliments. Exactly what we were looking for. Will order again from SelectBlinds!
Called to ensure I ordered length correctly so the blinds would align. My call was answered right away and with a little direction, got the answer needed.
They had what we were looking for at a great price. Easy ordering with a quick delivery.
I have ordered several times from Select Blinds and have never been disappointed. This time I ordered the cellular shades that can be lowered from the top if needed and also raised from the bottom. They look terrific in our office/music room and in the window at the top of our stairs. They also give us many choices for arranging them for privacy when needed. Thank you Select Blinds for such a good product at a very affordable price!
I had some difficulty getting my order to reflect the sale price and the customer service person actually talked with me and finished the order for me on the phone.
I have had great success with their products in the past. I originally heard about them when they sponsored a radio show that I listened to some years back…Stephanie somebody…
Buying blinds can be a daunting experience. They aren't the most fun item to purchase and they are really expensive! This was not my experience with SelectBlinds. They made it the selection process simple with tangible samples that came quickly in the mail. With exact measurements I was able to custom fit two of my "off-sized" windows in my house with a fun flare. And they were so easy to install and now so smooth to use! 10/10 recommend.
I saw a video of the easy-install on Pinterest and saw the material and company was local (not overseas and therefore I knew it would be better quality - I was right!)
I was able to do this whole process myself, online without any customer support help. It was quick and easy and I'm super happy with my new blinds! I ordered some free samples which came pretty quick, measured my own windows as the website instructed me to do so, and placed my order! The blinds came in a few weeks and turned out great!
It really is worth measuring up your own windows doing it yourself. You get free samples to decide what you want and you can see the quality in the products right there. I got the woven shades with a beige backing and it's perfect for privacy and very quality looking.
If I had any questions, somebody was at customer service available to answer all questions and follow up on orders and delivery! What a nice company. Thank you so much.
Polite customer service answered all my questions did not push any other products on me!
I didn’t want to pay a lot extra for custom blinds. These are equally as good. I did not mind putting the work in.
We've ordered from SB for years. Decent price, fast shipping and great products. Obviously haven't had an issue, otherwise we wouldn't be repeat shoppers. It was so easy to go into our account and fine recent purchases, and tailor our new purchase off of that. Made it super convenient.
Repeat customer.
DO NOT USE SELECTBLINDS!
This is the second replacement of a broken blind after less than two years. As you can see, it failed miserably. Customer service put me through hoops to get a new one which is now totally busted.
Purchased 14 windows of blinds, as I am not very good using the computer, I spoke directly with a customer service representative. She helped me by choosing the style and making sure the colors would match if I had to use a different style blind to coordinate all of them. The representative was on the phone with me for almost an hour and was so professional. I received my order and they all look and work beautifully.
Referral from other customer.
Accidentally placed the wrong shade texture/ density by the previous rep, but it was sort of my fault too. Called customer service and spoke to Donna. She resolved it after the research and called me back to inform me that she'll send the samples and then free of charge to replace. Donna is very experienced confident, and knowledgeable with the products. I would totally order from selectblinds. Really great experienced. She's a great asset to the company.
I was looking for blinds to match the ones in our new house and came across the select blinds website. Ordering was super easy and they had a great selection to choose from. Best thing was they were having a sale so I got custom blinds cheaper than the generic ones I would have gotten at the chain hardware store down the street. They came quickly and went in very easily.
They were the brand the previous owners used.
I was or icing out blinds through big box stores and was amazed at how few standard sizes were available and the cost for custom blinds! I was able to easily order the size and style that I needed and they came so quickly - a week earlier than the date given on my order! They are great quality and easy to install. I'll be ordering again when we do the upstairs!
Easy of ordering and price
I miss measured one of my drapes. I contacted customer service immediately and they were very understanding and very absolutely the best at helping me to get it worked out by getting me a replacement at the correct size (even though it was my error in measuring). They even made a complimentary phone call to me to update me on the status of my order and to let me know that they had reimbursed me for the mis-measured drape. I really do love my new blinds! Their products are top quality and exactly as I expected them to be!
Ordering was quick and easy. The pricing was great. We covered our patio door with a zebra shade in "waterfall". It cuts down the bright winter sun on a sunny day without obliterating our view. We use a motorized wand to set the shade. My husband installed it while I went shopping for a couple hours. He said it was straightforward. He had installed these shades on 2 smaller windows in our home, so practice makes perfect! :)
Value for the money. Easy installation. All of our other window treatments have cone from Select Blinds. We love the company!
First time buying blinds online. Was worried about measuring correctly but everything worked out. Very positive experience. Only thing that could be improved is the installation directions (pictures did not match mounting hardware)
Samples take time and promotions are confusing at times. Delivery and siding were awesome and shades look great. Install was pretty simple to do HOWEVER needed to purchase all new stainless steel screws. Screws provided were not good quality and heads stripped out before getting into wall. Screws must go all way in for blinds to fit into space. Otherwise a positive experience!
Price and good quality product
Price and HOPEFULLY good quality product
Never have ordered much from the Internet but this was a seamless effort.
Ordered Custom Glass Door basic System - Vinyl at web site - following Manufacturers instructions. Blinds came with in 3 days of order date
Installation and Product fit perfectly.
Will use Select Blinds again when We require door and window treatments
Internet Ad
Great quality - buy the installer thing! No holes in your walls and takes 15 seconds to install! Highly recommend these blinds. We'll be purchasing for our new house as well
Price point for the quality & a friend referred us
Website is very nice for shopping - it's intuitive and easy to use making the shopping experience very nice, easy and straightforward. It's almost the perfect website as I found I was able to get all my questions answered without feeling I have to call customer service.
In addition I was about to purchase but the website suggested I get samples first which was a great idea - I received multiple samples which was great.
This was a good shopping experience.
Wait was too long but it might have been a busy time. Besides i
First time.
I ordered several samples to find the fabric and color I wanted which was extremely helpful. I input my order and was contacted by a salesman who gave me suggestions on measuring etc. The customer service was terrific! I got my blinds sooner than I had thought. They fit perfectly and look great.
I had priced other brands of roller shades and SelectBlinds was more affordable and I felt the quality was equal.
Price, a variety of selections and quality.
The blinds fit perfectly and operate flawlessly.
They look great and nearly disappear against our black window frames.
Getting 3 blinds to coordinate took a bit of setup but customer service helped out.
Great blinds. Easy install. Great price and speedy shipping. I purchased top down bottom up cellular shades. Light filtering. They look great!
Products used:
Cellular blinds
Select blinds made it easy to order the perfect window covering. Everything I ordered was measured perfectly and looks beautiful in my home.
Excellent selection
Easy to install. Work very well. When fully opened the bottom tends to pull back up a bit on its own but they may relax over time.
I saw them online and price was reasonable
Buy custom blinds and shades online at SelectBlinds.com & save money over Big Box retailers! Get highest rated, most reviewed brand of custom-quality window treatments. Best prices, free samples & free shipping every day! Shop the online blinds store/c...
Hi Dylan,
We value all feedback, and we would appreciate it if you could provide more information about your experience to help us improve. Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that I can address your concerns. Thank you for the time, and I hope to have the opportunity to make things right.
– Brian, SelectBlinds Brand Ambassador