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Greg C.

  • 2 Reviews
  • 0 Helpful Votes
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Experience: Autos & Vehicles, Business

Member since December 2020

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2 Reviews by Greg

12/31/20
Verified purchase

There's a lot of good reasons OnlineTires.com has more negative reviews than positive ones, so don't make the mistake I did. I buy a *LOT* of tires every year (I'm a collector, restorer and enthusiast), so you'd think they'd be inclined to take care of a customer - But after 30 days, I'm still getting the runaround.

Here's the whole story, I hope it helps someone: https://www.nicoclub.com/archives/onlinetires-com-and-gls-shipping-race-to-the-bottom.html

Service
Value
Shipping
GLS
12/30/20
Verified purchase

Here's the long version: https://www.nicoclub.com/archives/onlinetires-com-and-gls-shipping-race-to-the-bottom.html

Short version: GLS somehow managed to "lose" FOUR 21" tires and then jerked me around for over a week trying to get them to respond to the original shipper. Meanwhile, fabricated and misleading information is posted in the tracking, and even a week after they claim the packages were "lost," the tracking info keeps showing there's a delivery coming.

Their customer service agents (on the rare occasion you can reach one) are rude, and really don't like being called out for dishonesty, but the proof is in the article above. Bottom line: Find another shipping company. These guys are clowns.

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