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GlassesUSA Reviews Summary
GlassesUSA has a rating of 2.1 stars from 3,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 17th among Eyeglasses sites.
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Great experience! And great prices! The site is very user friendly and was easy to find a great pair of glasses for a great price. This is my first time shopping with you all so I am very excited to see how my glasses fit.
I have been ordering from this sight for years. I've only had to return one pair (they didn't fit). They always deliver quickly and I have no complaints
Dear Suzanne,
We're delighted that you enjoy shopping on our site and glad to hear how much you love our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
I love Glasses USA I use your company for all of my glasses. I get great deals and discounts and will continue using.
Dear Mirian,
Thank you for the ringing endorsement. We're thrilled to hear that you enjoy shopping on our site.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Great deal! Easy ordering, and upload of the prescription. I will order another pair of these work out good.
Dear Michelle,
We're happy that you found our site easy to use and enjoyed our great selection of affordable eyewear.
Thank you for your enthusiastic review and we look forward to your next visit.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Very easy to use. Not at all complicated. Will use again. Now im just typing because it says i need one hundred characters
Dear Hannah,
Thank you for choosing GlassesUSA.com. We're delighted that you enjoyed your shopping experience.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Everything seemed so easy online. We will have to see when it arrives at my house. I can then enter my final review.
Dear Robert,
We're glad that you found our site easy to use and enjoyed our great selection of affordable eyewear.
Thank you for choosing GlassesUSA.com and we hope that you will love your new glasses.
Yours truly,
GlassesUSA
Really like these frames Since they are being discontinued would have liked a little better price; but not bad
Dear Carolyn,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Great selection of glasses with the added bonus of viewing yourself in them. The prices are more reasonable than on other sites or most eyeglasses prescription order places. Very pleased with my selections.
Dear LouAnn,
We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Super smooth process with a great discount at the end? What's not to love. Can't wait to get the lenses, hopefully the product is as good as the service!
Dear Keegan,
We're glad that you found the ordering process super smooth and enjoyed our great selection of affordable eyewear.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Great site and great deals. Easy to navigate! Found what I was after and the order process was simple.
Dear Chris,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
It was simple, I just wish I knew what those letters meant at the bottom of the listings, I tried to chat but that did not work.
Dear NIcole,
Thank you for choosing GlassesUSA.com. We're sorry that you encountered difficulties with our live chat. Our service representatives can also be reached 24/7 at 1 844 244-1186 and are happy to provide any assistance you may require.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Easy interface and great prices! I will see how the product is but I like the money back guarantee as well
Dear Richard,
We hope that you will love your new glasses. If you are not satisfied, we offer a 14 Day 'no questions asked' return policy.
Thank you for taking the time to post a review.
Yours truly,
GlassesUSA
Finding glasses was easy, fast, and affordable. I especially like the feature where you can upload a photo to see how your face fits the frames. I will always order my glasses from here!
Dear Andrea,
We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses and we look forward to your next visit.
Thank you for choosing GlassesUSA.com.
Yours truly,
GlassesUSA
I put in the coupon I got via email and said it wasn't valid 3 minutes after it arrive. Bait and switched another lesser coupon. Also link to PayPal didn't work. So I used credit card. If I like the glasses I'd use you again, but the buying experience was not up to par.
Dear Paul,
We're sorry to hear that you encountered difficulties while placing your order. Our customer service representatives are available 24/7 at 1 844 244-1186 and eager to offer any assistance you may need. We are happy that you did manage to place your order and enjoyed our buy 1 get 1 free BOGO promotional discount coupon.
Thank you for choosing GlassesUSA.com and enjoy your new glasses.
Yours truly,
GlassesUSA
It took 30 days to receive my glasses they advertise glasses usa but only the corporate office is in the US the glasses are made in indonesia and some other country 1st and last time I will order from this company...
Dear Jim,
We're sorry to hear that your glasses did not arrive sooner. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible.
GlassesUSA has facilities around the world where we produce affordable, high-quality eyewear.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I've ordered 4 prescription glasses, and will order more in the future. I just love how well they're made and how they fit. And with their guarantee, you just can't go wrong. I have 4 beautiful prescription lens glasses, and have paid less then 1/2 of what my optometrist's office wanted for just 1 pair.
Dear Kim,
We're thrilled to hear how much you enjoy your shopping experience on our site and delighted that you love your glasses.
Thank you for your enthusiastic review and we look forward to your next visit.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Excellent chat feature. Good options, layout, service, and price. I wish there was more model pictures on some of the glasses, but other than that no issues.
Dear Daniel,
We're happy to hear that you enjoyed your shopping experience and our convenient live chat feature.
Thank you for taking the time to post a review. We appreciate it very much.
Enjoy your new glasses.
Yours truly,
GlassesUSA
This will be my 2nd reg script and I've bought 2 pair polarized script sunglasses from Glasses USA. I'm a very satisfied customer.
Dear Matthew,
Thank you for the ringing endorsement. We're thrilled to hear that you enjoy shopping on our site and love all the glasses that you have received.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Easy peasy, love the try on option, they have good deals. Hopefully shipping is fast! Lots of options and easy easy way to sort by style which is super helpful
Dear Casey,
We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Love the glasses. Just need to get them adjusted a bit - leaves a red mark on the sides of my nose but that easily tweaked. Will buy from here again
Dear William,
We're happy to hear how much you enjoyed your shopping experience on our site and delighted that you love your glasses.
Thank you for your enthusiastic review and we look forward to your next visit.
Enjoy your new glasses.
Yours truly,
GlassesUSA
From the business
GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jirah,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA