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GlassesUSA Reviews Summary
GlassesUSA has a rating of 2.1 stars from 3,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 17th among Eyeglasses sites.
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I have not been disappointed and I get compliments on my glasses. The affordable prices makes it possible to own several pairs.
Second time order through glasses USA and they are a great company to buy glasses from. The quality and price can't be beat.
Dear Neisje,
Thank you for the ringing endorsement. We're thrilled to hear that you enjoy shopping on our site.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
My puppies chewed my 4 day old glasses so I ordered my 1st pr on here to replace Great price. Chewed AGAIN so back again bogo
Dear Stacey,
Thank you for choosing GlassesUSA.com. It sounds like our buy 1 get 1 free BOGO promotional discount is the best offer to keep up with your playful puppies.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I ordered 2 pairs, but it has been about 13 days already that I placed my order and it passed 3 business days, since it has been in production. I hope to receive them in great condition. If it does come peacefully. Then I would put an extra star, however it is slow. It makes me anxious, since it is still a lot of money that I paid for them.
Buying from an actual retail is less of a hassle. Not a bad selection though just the wait times is terribad. Must see the quality if it is worth it.
Dear Laura,
We're sorry to hear that you are still waiting for your glasses. Our Service Manager will contact you directly with an update on your order.
Thank you for your patience.
Yours truly,
GlassesUSA
The ordering process was simple and quick. All options were clearly stated. The 100% money-back guarantee eases any hesitation.
Dear Annette,
We're happy to hear that you enjoyed your shopping experience. Our 14 Day 'no questions asked' return policy really does give you peace of mind when shopping online for eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Excellent Customer Service. I will recommend this merchant to all my friends and relatives. Keep up the great service. Thanks.
Dear Karthikeyan,
Thank you for choosing GlassesUSA.com. We're happy that you enjoyed your shopping experience and our great customer service.
We appreciate your recommendation and hope that you will love your new glasses.
Yours truly,
GlassesUSA
The selection and ordering process is very easy. The only reservation I have it that there is no provision for being able to get the frames fitted locally.
Dear Richard,
We're delighted that you enjoyed your shopping experience and our great selection of affordable eyewear. To ensure you select a great fitting frame, check the measurements of your current glasses. All of the frames listed on our site have their respective measurements displayed.
We hope that you will love your new glasses.
Yours truly,
GlassesUSA
First time visiting this site and I need glasses for the first time in 21 years. I am glad I found this website. Great experience, great selections, great prices. Thanks!
Dear Daniel,
Thank you for the enthusiastic review. We're delighted that you chose GlassesUSA.com and thrilled to hear how much you enjoyed shopping on our site.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA
Easy to choose from many diffrent styles! Sunglass, reading glasses, Kids glasses, mens glasses, women glasses!
Whatever you need THEY HAVE IT!
Lets hope they are gorgeous when they arrive!
Dear Shantel,
Thank you for choosing GlassesUSA.com. We're delighted that you enjoyed your shopping experience and our great selection of affordable eyewear.
We hope that you will love your new glasses.
Yours truly,
GlassesUSA
I tried 4 credit cards... got the same error, gave up finally asked for chat help... didn't help... then I switched browsers, it workd. Took all day
Dear David,
We're sorry to hear that you experienced difficulties while placing your order and that our service representative was unhelpful in solving your issue. We are glad that you managed to place your order and appreciate your perseverance.
Thank you for choosing GlassesUSA.com and we hope that you will love your new glasses.
Yours truly,
GlassesUSA
Good website and easy to figure something out that you do not know. It was easy to figure out what size glasses I am since I had no idea.
Dear Aereana,
We're delighted that you enjoyed your shopping experience and found the ordering process very easy.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Every time I com to get new glasses it is such an easy process! That is why I keep coming back. Oh and the good coupons too!
Dear Sara,
Thank you for the ringing endorsement. We're thrilled to hear that you enjoy shopping on our site.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Huge selection... i settled, finally, on 2pr to try because awesome pricing and the online check-out process went effortlessly!
Dear Leslie,
Thank you for choosing GlassesUSA.com. We're delighted that you enjoyed your shopping experience and our great selection of affordable eyewear.
We hope that you will love your new glasses.
Yours truly,
GlassesUSA
My experience buying by this sit is amazing. I really love the prices and the many discounts that they alrady have.
Dear Janedil,
We're happy that you enjoyed your shopping experience on our site and glad to hear how much you loved our great selection of affordable eyewear.
Thank you for taking the time to post a review. We appreciate it very much.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Ordered a second pair of glasses for my 8 year old son. Great value, and I love the assurance of knowing he will have 2 pair of glasses.
Dear Kristin,
We're delighted that you enjoyed our great selection of affordable eyewear and found a second pair of glasses for your son.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Great service and help via online.
Every one was polite and helpful.
I like all the selections you have.
I attached the perception to the order this time. I need them for distance. I had cataract surgery. The lens are one for reading and one for distance. That is why I need the glasses for driving. Thanks a lot, have a good day.
Dear Wayne,
We're happy to hear that our customer service representatives were helpful and that you enjoyed our great selection of afforable eyewear.
Thank you for taking the time to post a review. We appreciate it very much.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I'm always nervous about purchasing anything on line that I can't see, feel and try on! But, with the good deal offered to me as a new customer, it is worth taking a chance on.
Dear Imogene,
Thank you for choosing GlassesUSA.com. We're delighted that you enjoyed our great promotional discount coupons. If you are not satisfied with your glasses, we do offer a 14 Day 'no questions asked' return policy.
We hope that you will love your new glasses.
Yours truly,
GlassesUSA
Glasses arrived and they are fine, but tracking was never updated or available. And when i contacted them they referred me back to the link which did not work.
Dear Jen,
We're sorry to hear that you encountered a problem tracking your order. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible.
We're glad that you love your new glasses and wish to thank for taking the time to post a review.
Yours truly,
GlassesUSA
Love the discount love the site love the low prices and easy to order, I would recommend this site to others
Dear Jessica,
Thank you for choosing GlassesUSA.com. We're happy to hear how much you loved shopping on our site.
Enjoy your new glasses.
Yours truly,
GlassesUSA
If you're not using this site for your glasses your a $#*!ing dweeb! Dope glasses for the best price delivered straight to your door, like, what the $#*! are doing going to a doctors office paying 3x the price?. Get your $#*! together and get the $#*! online and buy the best mother$#*!ing glasses you've ever had for the best price out there. If you're buying glasses at the doctors office. You're playing yourself
Dear Joe,
Thank you for the enthusiastic review. We're thrilled to hear how much you enjoyed shopping on our site.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA
From the business
GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Nancy,
We're delighted that you enjoy shopping on our site and our great selection of affordable eyewear.
Thank you for taking the time to post a review. We appreciate it very much.
Enjoy your new glasses.
Yours truly,
GlassesUSA