Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
I was on vacation n I had just enough money for room n I tried to book 2 times n stole ⁶⁰ plus dollars each time so I ended sleeping in my car the test of my vacay Cuz yu took money n did not give me room wat a shAme
Easy and quick
Vanessa, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Quick service
Terrance, Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Quick and easy
Ganesh,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use website and better than average prices
Michelle,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use website and better than average prices
Got confused with the usd to cad conversion and made me question the whole experience. We're good.
Jonathan,
We apologize for the confusion. Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Too easy and fast. I recommend this site, less price by room.
Lilian, Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Room available at decent rate for free cancellation, although the date to cancel by is very strict. Generally cancellation is up to 24 hours before the date.
Janet, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
At this time I have only worked with a reservation specialist.
Dennis,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Cause y'all is nice in clean and know how to treat people
Robert,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Reserved a room online about 2 hours one. Made sure to look for rooms with a pool and breakfast.
Booked the room.
Upon arrival there is no open pool, and no breakfast.
I tell them it would be nice if the website was update to allow people to know. I'm not in a hotel that doesn't have a pool with children.
Great news-Your refund has been set up! An email has been sent to you directly detailing this information. We do take all of our customers' reviews very seriously and would appreciate it if you would either update your negative comments/star rating on Sitejabber with your positive resolution or remove them. On behalf of the entire Customer Service Department with Getaroom.com, we thank you for the service opportunity.
Sincerely,
Getaroom
Easy and quick. Got the booking done before being being busted and the wife's birthday surprise being ruined.
Guy, Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Used this app to book a room. Arrived at the hotel and the ecard used by the site had been declined so I paid for the room. Getaroom still charged us and refused to refund! In addition, the price advertised by getaroom was $68 less than what was charged AFTER the booking was made. Thankfully the hotel did refund my payment after contacting getaroom but was unable to have getaroom drop the charge so that my payment would have been lesser charge.
Marian, On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. Our records indicate a refund has been processed and sent to your financial institution. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom
Ease of use, made it easy to book. Really good price
Robert, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Straight-forward site, did not have to fumble about...
Mimi, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Getaroom was easy to book, so many websights switch the hotel out on you. This website was truly to my request. So far so good.
Nancy, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Stay away from this fraud scam organization. I booked a hotel via this fraud website for checking in 26 Dec in Hotel Clarkes Shimla India. When i reached the hotel with my family, the hotel said they have no booking in my name.
This alarmed me. I contacted this website. For continuosly few weeks, they kept claiming that i have confirmed booking in that hotel.
But i have written email from that hotel that no such website has done any booking with them.
During checking in snowing night, i had to look for alternate hotel for my family at exorbitant prices.
1-2 months later this website says, oh sorry there was an issue, please take the refund.
Such crook website should be immidiately banned as they are running a fraud scam gang. The CEO should be immidiately arrested.
I have all communication with this company and i have initiated legal action against this scam company.
This is the ticket number
Ticket #*******:******* / R*******789
We apologize for this experience. Records indicate a resolution has been provided to you.
Regards,
Getaroom
Easy to use, very quick and simple. Even my grandma could do it lol!
Keri, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
User friendly website and great price compared to other booking sites
Brianna, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for your experience. Please be advised an error occurred at the time of booking as we have a failed reservation in our system. Due to this error, a reservation can not be confirmed. The transactions are pending authorizations that will fall back to your account. There will be no charges for this transaction, as a confirmation number was not captured. We do take all of our customers' reviews very seriously and would appreciate it if you would either update your negative comments/star rating on Sitejabber with your positive resolution or remove them.
Sincerely,
Getaroom