Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 6th among Hotels sites.
Easy web access. The online platform was easy to navigate.
It was quick and easy to book my room at a great price!
Irasema:
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Thank you,
Getaroom
Best pricing and easiness of booking receiving on spot confirmation with follow up.
Kas,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Thank you,
Getaroom
It was easy to book with great prices. Got the hotel I wanted.
Holly,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Thank you,
Getaroom
It was easy and painless. The price was right and the location.
Affordable price I was looking for, and not much of fees added to the price shown.
Penny,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
Affordable price I was looking for, and not much of fees added to the price shown.
What a sad company you are. The " customer is always right " is definitely NOT your policy. Instead of creating a business customers will return to over and over you've made sure myself and many others will never use your service again. People make mistakes, hit the wrong key in computer, enter the wrong date... All I needed was my hard earned money to be returned so I could start over with a new reservation. Shame on you for being a spiteful, bottom of the barrel business that does not care.
Hi Jan, We have provided a resolution regarding your review and an email has been sent to you directly detailing this information. On behalf of the entire Customer Service department with Getaroom, we thank your feedback and apologize for any confusion and inconvenience this may have caused you. We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on Sitejabber.
Thank you,
Getaroom
It states debit card yet would not accept bank card, so had to make a virtual card!
Hoping to have a great time and to not have any headaches with my reservation
Eliseo,
Thank you for the service opportunity!
Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
It was easy to find hotels in my destination area, and booking was simple and easy.
Hello Laura, Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
The rates were reasonable and it waa easy to book on your site. The rooms are clean and easy to get to. The clerk was very helpful and a delight to work with
Alice,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
Quick and easy booking for a last minute event. Thank you for great experience
Niya,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
So far so good. It's my first time, so I don't really know just yet... as I stated, so far so good!
User friendly website, cheap prices and very informative
Dionysios,
Thank you for your feedback and service opportunity! Our team is always available to chat should you
Need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Would have preferred a lower rate or a better deal.
Easy to book reservations. I've had good experiences dealing with Getaroom.
Adan,
We at Getaroom are so happy to hear of your great experiences and to receive all of your wonderful feedback. Thank you so much for the service opportunity. We look forward to assisting you with any of your future booking needs.
Enjoy your travels,
Getaroom
Quick and easy to make my reservation. Site is user friendly and provides plenty of information to make your preferred selection.
ممتاز وخدمات خمس نجوم والاستقبال روعه واحراءات الدخول سريعه جدا
Khalifa,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
I booked through here thinking it was a better rate... well i was wrong. It was cheaper to go through the motel. I was contacted by Courtney L. And did resolve my concern of rates.
Hi Jeff, We have provided a resolution regarding your review and an email has been sent to you directly detailing this information. On behalf of the entire Customer Service department with Getaroom, we thank your feedback and apologize for any confusion and inconvenience this may have caused you. We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on Sitejabber. Thank you, Getaroom
My rental was listed on several other booking sites. However, I got my booing for $200 cheaper by booking with Getaroom. I pray that this is legit bc my trip isn't until 1 month from now. If this is legit, I highly recommend.
Fredrisha,
Glad we could save you some money! Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
I look forward to our stay at your hotel, for the first time. Our dear friends John Coyle and wife Gayle Lemke Coyle, live within walking distance and recommended this hotel.
I look forward to our stay at your hotel, for the first time. Our dear friends John Coyle and wife Gayle Lemke Coyle, live within walking distance and recommended this hotel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maevette, Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom