A straightforward and clear website. Saw it was related to Priceline.
Good so far no complaints from the last booking will use again
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great! Easy to book and saved money instantly over the Hotel's standard rates.
Rafael,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Cordial and efficient, detail oriented. I could tell the representative was actually listening.
Easy and cheap way to book a room on this website.
Kelly, We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip! Thank you, getaroom
I reserve hotel very good yes. I'm typing words now on random to finish word count.
Kevin, Thank you for the feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to navigate; free
Cancellation, good pricing.
Livia,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Or was easy to book. Hopefully there are no hiccups on arrival.
Fernando,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
Exceptional, as availability on this website and not with others.
Ann,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Hello,thank you for helping me out with this issue
Daylan,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to use. No hassle. Cheapest rooms. Fastest booking
Thomas,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
Exceptional service, I would use them again for my travel needs.
Rocklan,
On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for updating your Star rating of your service experience on the Sitejabber site to reflect your satisfaction with your positive resolution of a full refund. Thank you.
Sincerely,
Getaroom
The discount is incredible! Have made reservations a few time... WAY less than any other site.
Great look and seems easy to use. First time user.
Hi Phyllis,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Customer service was Prompt and very helpful. Will use again
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Super easy to book with the cheapest rates! Very reliable!
Karol,
Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy no problem booking that was conveniently processed within just a little length of time!
Matthew,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was an excellent experience very easy to do no troubles.
Kenneth,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great price - easy to book online took only minutes
Lori-Ann,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.1 stars from 6,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Amelia,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom