Easy to book a room and pre pay received email confirmation
Very helpful and great with follow up. My rep was fabulous
Hi Dawna,
Thank you for the great feedback and for the service opportunity! We appreciate it.
Sincerely,
Getaroom
Can't search by hotel. The description says king but then when you click it's a queen.
Great site, easy to use and got my confirmation from the hotel almost immediately
Jasmin,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy and good information, enough for booking very simply
Jozef,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Because it didn't give me an option to specify that I want two Queen beds.
Was double booked and charged for a room that we did not use
Hi Blair,
Great news-Your refund has been set up! On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom
The process was easy and convenient! I'd use Getaroom in future 4 sho!
Hello Chad, Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
It's good, cheap, easy to use website, but I don't like mandatory reviewing
Dakota,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Easy to book,. Pricing good. No hassle. Preferred site by Wyndham.
Kevin,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
The process was super easy to booked a room with getaroom
Roy, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Fast and easy very accommodating would definitely recommend!
Michael, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good price, easy to book. No hassle and I liked that!
Fast and cheap compared to other sites would use again
Neri,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I called the hotel and they haven't received my booking
Hi Braxton, Thank you for your detailed feedback. Upon researching your concern, we see that your issue has already been resolved. We are glad to know this and we’ve sent an email to you regarding this matter. We hope you will take the time to re-rate your experience reflecting the fact that a positive resolution has been reached. Thank you, getaroom
I had a great experience booking my hotel room online
Tiffany,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Little confusing at first but I got it. Thank you!
Vedina,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
In past I had 24 hr cancellation - for some reason now saying non refundable?
Awesome deals! And fast check out. Cheap one to get good deal for around Christmas time.
Pricilla, We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Went well traveled for work and they were great front desk was awesome
Overview
Getaroom has a rating of 3.1 stars from 6,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
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- Dallas, Texas, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Michael,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom