Very user friendly and was able to book hotel with little time
Smooth, reasonable and accurate in delivery which is professional
Jeff,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Cheap hotel rates easy to navigate website Quick confirmations
Louis,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
I will never use this site again. You really need employees that speak English!
Barbara, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.
Best value for money, easy to book, well structured website
Shauna,
Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
All very fast and easy, I would book again without sweating
Marcus,
Thank you for your feedback and service opportunity! Our team is always available to chat should
You need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Easy to do with no hassle, and very convenient for people on the go.
Angel,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Booking was very easy. Hopefully staying will be a good experience too.
Verna,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy to book and site offered a cheaper rate that was very affordable
I can cancel if necessary until 11:59 pm on Oct 7,2021 for a full refund. Thank you...
... it seems flawless and quick... I wonder how Getaroom got such a favorable price at this hotel
Everything is straight-forward with nothing hidden
Andrew,
Thank you for the feedback and for the service opportunity. We appreciate it!
Sincerely,
Getaroom
I love staying here its always clean and the bed sleeps great
Semika,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Easy process and very competitive prices compared to other hotel sites.
Juan,
Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always
Available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
It was great and easy to rent. I would recommend this company.
Michael,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Easy, best price and no glitch in the process. Great hotel!
Maria,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy, best price and no glitch in the process. Great hotel!
It was an amazing experience. Easy to use. Simple. And fun
Thank your for the great comments! Would you please consider updating the star rating as well to match the comments? Enjoy your trip! Getaroom.com
Very fast and easy to book. Received the confirmation number right away
Brisa,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good but I don't have 50 characters to tell you though
Domanique,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy and fast. Better price than calling the hotel
Elizabeth,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was good and overall easy to fill out not difficult
Garrett,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.1 stars from 6,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Robert, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom