Simple process. They had the lowest price 4 room & it was easy 2 get set up.
Great! The website was very easy to find a room and fast.
Quick and easy without being taken to multiple pages
Marcus,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Ease of use, made it easy to book. Really good price
Robert, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very easy to manage the website
I will use it again
Samida,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy reservation and booking availability on line.
Vaughn,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good fast and quick... the experience was easy to book
Ying,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
50 minutes on hold every thing was very good after that!
Dennis, On behalf of the entire Customer Service department with Getaroom, we thank you for your feedback and apologize for any confusion and inconvenience this may have caused you. We take our customers’ reviews very seriously, and we’d like to thank you for updating your star rating for your customer service experience on Sitejabber.
Thank you,
Getaroom
User friendly website, cheap prices and very informative
Dionysios,
Thank you for your feedback and service opportunity! Our team is always available to chat should you
Need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Good nothing else to say other than this 50 letter minimum is pissing me off.
Bill,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very easy to see what is being offered and different currencies can be selected
James,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Good and seamless no problems confirming reservation
Alene,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very difficult to cancel a booking get no response from customer service Vernon epsom
Easy to follow booking instructions. Quick confirmation status.
Larinda,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Quick! I thought I'd never find a room in Tahoe! Last minute trip. Thank you.
Patricia,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Quick! I thought I'd never find a room in Tahoe! Last minute trip. Thank you.
Excellent price, easy booking! Received confirmation immediately, no problems with check in.
Candice,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Website was easy to use and offered outstanding value!
Sonia,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Everything went well! Super eat and liked to see reviews on the reservation
Araceli,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Took long and rooms were gone but was nice booking kinda easy
This was a good and easy experience. Very quick too!
Jordan,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Jamie,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom