Easy to navigate on the site. No issues were present.
Easy access and ability to move around on the site
Horrible and this company is low budget, go with Priceline or somewhere bigger.
Timothy, Thank you for your candid feedback and details about your experience with us. At Getaroom, we can offer the best deals to our customers because of our partnerships, and we apologize if your experience with us was unsatisfactory. We have sent you a detailed email directly. As a resolution has been achieved; we hope you will re-rate your experience to reflect your satisfaction.
Thank you,
Getaroom
Easy and cheap booking. Excellent process. Hassle-free.
Benjamin,
Thank you for the great feedback and the service opportunity!
Best Regards,
Getaroom
Great thanks everything was easy and affordable service stellar
Jay,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Very good service no problem at all and like the cancel policy
Hi Ricky,
Thank you for the great feedback, we appreciate it!
Getaroom
Even though we went through 3 people to change a reservation, the service was seamless.
Nancy,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Excellent service. I would recommend to my family and friends
Hi Tangula,
Thank you for the great feedback! We appreciate it.
Regards,
Getaroom
Excellent customer service. Fully satisfied with my hotel reservation. Thank you!
We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.
Simple and quick, no hassle. Can't wait for my trip
Ryan,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Program details not clear enough. No information from the hotel.
Sonjia,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Great rates fast booking will definitely use again
Kaye,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good experience overall and a very simple process to book
Daniel,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Quick and easy booking
Very pleased with the service
Timothy,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Quick, easy, order was ready on time and accurate!
Order handled very well an customer highly satisfied
Really easy to use confirmation was super quick all round good site
Ediz,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Easy to book reservations. I've had good experiences dealing with Getaroom.
Adan,
We at Getaroom are so happy to hear of your great experiences and to receive all of your wonderful feedback. Thank you so much for the service opportunity. We look forward to assisting you with any of your future booking needs.
Enjoy your travels,
Getaroom
Quick and easy to make my reservation. Site is user friendly and provides plenty of information to make your preferred selection.
Terrible from start to finish. What a shambles and they still owe me money.
Mike,
Your case has been reviewed and our Service Team has attempted to reach you with the resolution via phone and email. As we finalize your case, we want to thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom
Very intuitive site. Easy to navigate. Clear informations
Francis, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Overview
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
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- Dallas, Texas, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nimesh,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom